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Apple Launches Worldwide Replacement Program for First-Generation iPod Nano
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Well, if the serial isn't clear on the back, if you have the box stowed away somewhere, you can get the serial from the sticker on the bottom of the box
Well, if the serial isn't clear on the back, if you have the box stowed away somewhere, you can get the serial from the sticker on the bottom of the box
Check the Settings-->About section if there is one
This is a nice surprise. My guess is it will be cheaper for them to toss these and send something current.
Well, if the serial isn't clear on the back, if you have the box stowed away somewhere, you can get the serial from the sticker on the bottom of the box
Yeah I keep all my boxes from six years ago. I keep them in plastic containers so they don't get dusty
One of Apple's keys to success has always been inventory management. People here are thinking that they have legions of 6 year-old iPods sitting around? Enough to fulfill this program? No way.
Make new ones? No way. That equipment is long gone and the expense of setting up a new line for so few iPods would be far more than just sending a new version.
So, they're either going to repair the old ones or they're going to replace with current generation. The question is...what costs more - the replacement parts (battery and replacement back) plus labor to send it through the administrative chain and repair it, or the manufacturing cost of a current generation iPod Nano?
I'm going to send mine through the program and I consider it a win either way, but I don't see repair of the old one nor replacement with a previous generation as anywhere near realistic. I'm guessing the replacement will be current generation in a plain brown wrapper -- limits packaging/production costs and the 90 day warranty cuts their warranty risk. It's what they have on hand, gives them a chance to even better manage their inventory of the product (6 week replacement means they have wide latitude to fit it into their production schedule). I'll bet they can send new-generation replacements for $50 a unit or less all-in.
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I found it! I knew it was here somewhere. Just checked the # and it does qualify!
However, this trusty old 2GB ipod died a few years ago and I bought a replacement battery for it on ebay. I replaced the battery, but it still did not work. Will they still replace a unit that's been opened? And a repair attempted?
Fingers crossed.
However, this trusty old 2GB ipod died a few years ago and I bought a replacement battery for it on ebay. I replaced the battery, but it still did not work. Will they still replace a unit that's been opened? And a repair attempted?
Fingers crossed.
I found it! I knew it was here somewhere. Just checked the # and it does qualify!
However, this trusty old 2GB ipod died a few years ago and I bought a replacement battery for it on ebay. I replaced the battery, but it still did not work. Will they still replace a unit that's been opened? And a repair attempted?
Fingers crossed.
probably
I qualified and filled out the form. Haven't used it for years as the battery was real bad.
I'll probably give the one i get back as a present. Nice to get free stuff! Thanks
I'll probably give the one i get back as a present. Nice to get free stuff! Thanks
They wouldn't have any 1st gen nanos lying around, and getting the parts for it would probably be very difficult. Lots of stuff inside that is so outdated they stopped building it years ago. Much easier to replace them with nanos from the current production.
I hope you're right! I would love to have the new Nano. If they return a 2GB 1st gen Nano, then I will probably sell it.
betting man
I'm relatively certain that they will give us the choice of which new ipod nano/shuffle we want, color and it'll be an 8GB size. AND/OR they may simply give a 100-125$ credit at the apple store so one could buy a new ipod touch.
It is way too much trouble to repair these units and they'll generate even MORE customer good will by simply replacing with a current unit.
The parts cost for a new generation nano is between 40-45$ USD. It simply isn't worth repairing, warrantying the repair on these half decade old units.
I had three of these (one bought a couple years ago for about 5$) because I had some accessories still (fm tuner sleds, etc.) that worked well for them and I just left one in each car.
All three seemed to have the serial number in the range but I think i'll only be sending TWO of them in for replacement. (one of them fits so perfectly in "that pocket" in my jeans) :-(
My vote is
NEW SHUFFLE REPLACEMENT
anyone else?
I'm relatively certain that they will give us the choice of which new ipod nano/shuffle we want, color and it'll be an 8GB size. AND/OR they may simply give a 100-125$ credit at the apple store so one could buy a new ipod touch.
It is way too much trouble to repair these units and they'll generate even MORE customer good will by simply replacing with a current unit.
The parts cost for a new generation nano is between 40-45$ USD. It simply isn't worth repairing, warrantying the repair on these half decade old units.
I had three of these (one bought a couple years ago for about 5$) because I had some accessories still (fm tuner sleds, etc.) that worked well for them and I just left one in each car.
All three seemed to have the serial number in the range but I think i'll only be sending TWO of them in for replacement. (one of them fits so perfectly in "that pocket" in my jeans) :-(
My vote is
NEW SHUFFLE REPLACEMENT
anyone else?
Came here to say this. I love my original nano. I might part with it if it's a 4th or 5th generation candybar size, but the new nanos are just too small. If it's the new generation, I'd just prefer to have my 1st gen back.
While everyone is wondering which iPod.....
...will replace their existing one.......don't you think it is a bit worrying that Apple were required to do this in Korea in 2009...and Japan in 2010?
Where were the regulators in Europe and the US?? Even Apple say the older the device..the more the likelihood of explosion!!!
...will replace their existing one.......don't you think it is a bit worrying that Apple were required to do this in Korea in 2009...and Japan in 2010?
Where were the regulators in Europe and the US?? Even Apple say the older the device..the more the likelihood of explosion!!!
And you held on to it all this time? That's dedication! My daughter wanted to keep our cat when it died, but that wouldn't have worked out so well