Go Back   MacRumors Forums > News and Article Discussion > MacRumors.com News Discussion

Reply
 
Thread Tools Search this Thread Display Modes
Old Jan 27, 2012, 08:25 AM   #1
MacRumors
macrumors bot
 
Join Date: Apr 2001
Tim Cook Responds to Report on Working Conditions at Suppliers' Factories






In the wake of yesterday's report regarding treatment of workers at the facilities of Apple's suppliers, Apple CEO Tim Cook has sent an email to company employees addressing the situation. As published by 9to5Mac, the email highlights Apple's efforts to oversee compliance with company standards for workers' rights and the transparency with which it has shared that information. From Cook's opening statement:
Quote:
As a company and as individuals, we are defined by our values. Unfortunately some people are questioning Apple's values today, and I'd like to address this with you directly. We care about every worker in our worldwide supply chain. Any accident is deeply troubling, and any issue with working conditions is cause for concern. Any suggestion that we don't care is patently false and offensive to us. As you know better than anyone, accusations like these are contrary to our values. It's not who we are.
Cook thanks those Apple employees who are focused on these issues and notes that the company will continue to increase its efforts.
Quote:
We will continue to dig deeper, and we will undoubtedly find more issues. What we will not do -- and never have done -- is stand still or turn a blind eye to problems in our supply chain. On this you have my word.
The New York Times has also highlighted responses from a number of Chinese readers, many of whom note that the issue is certainly not exclusive to Apple and should also be being addressed by government regulations designed to protect workers. Many readers note that China's cheap labor force has enabled the country's rapid economic expansion over the last several decades and the culture is so ingrained across all industries that it will be difficult to change.

Article Link: Tim Cook Responds to Report on Working Conditions at Suppliers' Factories
MacRumors is offline   0 Reply With Quote
Old Jan 27, 2012, 08:31 AM   #2
sparks05
macrumors member
 
Join Date: Aug 2011
Location: Colorado
Great attitude

Great attitude here, Tim Cook. This is the type of CEO needed to run a company as large as Apple, someone not afraid to give his personal word: "On this, you have my word."

so far I've been very impressed with Tim Cook's leadership
__________________
http://www.valuefolio.com
sparks05 is offline   13 Reply With Quote
Old Jan 27, 2012, 08:33 AM   #3
HarryKeogh
macrumors 6502a
 
Join Date: Jun 2008
While the working conditions aren't wonderful, and some of the blame falls on Apple as they constantly push vendors to lower prices to the slimmest margins, it's not fair that all the attention is put squarely on Apple's shoulders.

As people who read tech forums like this one know Foxconn makes products for dozens of companies. But putting "Apple" in the headlines will get a lot more clicks than "Samsung" or "LG".
HarryKeogh is offline   7 Reply With Quote
Old Jan 27, 2012, 08:34 AM   #4
CapnJackGig
macrumors 6502a
 
Join Date: Jul 2011
Covering his a**. Instead of writing letters, Tim. Do something about it. Just like Steve said he'd do something about it and did absolutely nothing to stop the atrocities. It's said that all it takes is a letter to make the fanboys happy.
CapnJackGig is offline   -31 Reply With Quote
Old Jan 27, 2012, 08:37 AM   #5
codyc815
macrumors member
 
Join Date: Jan 2009
Just out of curiosity, how bad is the job market in China? Is this people's only option for employment? Considering China makes... well everything, I assume there are more friendly factories they could find employment at? I'm not being sarcastic or saying this isn't a bad situation, I'm just wondering if the workers actually have options given that the conditions are as terrible as were being lead to believe.
codyc815 is offline   7 Reply With Quote
Old Jan 27, 2012, 08:38 AM   #6
*LTD*
Banned
 
Join Date: Feb 2009
Location: Canada
Quote:
Originally Posted by CapnJackGig View Post
Covering his a**. Instead of writing letters, Tim. Do something about it. Just like Steve said he'd do something about it and did absolutely nothing to stop the atrocities.
I guess that tells you how much Apple can actually do.

----------

Quote:
Originally Posted by GuyiOSncognito View Post
Couldn't agree more with the use of atrocities. These conditions make Darfur look like a Day Camp.
Right. LOL
*LTD* is offline   -15 Reply With Quote
Old Jan 27, 2012, 08:38 AM   #7
Northgrove
macrumors 6502a
 
Join Date: Aug 2010
There is nothing in that letter that is telling that Apple aren't doing anything about it.

To the contrary, he spells out that this is concering. Hopefully they'll see what they can do about this.
__________________
iPhone 5 ē rMBP 15" (2012)
Northgrove is offline   0 Reply With Quote
Old Jan 27, 2012, 08:40 AM   #8
micericenice
macrumors newbie
 
Join Date: Jan 2012
If Apple give away some profits

Well, I think Apple has highest profit margin. If they are not pushing their suppliers so hard, conditions could be changed. It's time for Apple not to just consider profit.
micericenice is offline   -8 Reply With Quote
Old Jan 27, 2012, 08:41 AM   #9
alex00100
macrumors regular
 
Join Date: Mar 2011
Location: Moscow, Russia
hope its true... really, we are just typical consumers, we dont know much. some people say conditions are awful, some say they are not, we dont really know much about it on our own and i can only say that conditions are definitely not very good, but i can't say are they terrible, or are they good.

after all, apple is giant corporation, and giant corporations have to say not_true sometimes to keep being giant. no matter how good (as a person) Tim Cool is, its his job to say it, he just can't say anything else, other stuff just won't let him.
__________________
17" MacBook Pro 2011 2.2GHz 8gb
iPad 3 3G 32gb
iPhone 5 16gb

Last edited by alex00100; Jan 27, 2012 at 08:49 AM.
alex00100 is offline   -1 Reply With Quote
Old Jan 27, 2012, 08:42 AM   #10
FilipH
macrumors member
 
Join Date: May 2008
Location: Apple Land
This probably won't be a popular reply, but having lived for 5 years in China for purchasing in the furniture industry, i'd like to say working conditions in China are really not that bad.

ive seen hundreds of factories from Guangdong, to Shanghai, Wenzhou, Chengdu and Hangzhou. Ive come accross one time a case of child labour. Only once. Of course we did not cooperate with this factory and made very clear they should stop this at once.

Working and living conditions improve every single year, and a lot has to do with the lack of workers in for ex. Guangdong province. If a worker is badly treated, they will simply pack up and go and work for a different factory. There are so many factories and they all desperately need workers to work for them. Chinese wages go up and the dormitories improve vastly.
FilipH is offline   12 Reply With Quote
Old Jan 27, 2012, 08:43 AM   #11
rdowns
macrumors Penryn
 
rdowns's Avatar
 
Join Date: Jul 2003
Quote:
Originally Posted by GuyiOSncognito View Post
Can't wait for everyone to point out that suicide rates in these factories is "better" than the national average yet completely disregard the fact these people are trying to commit suicide on the job, something which virtually never happens outside of these factories in China. Downvote on!

Where else would one try to commit suicide if you lived and worked in Foxconn's campus environment?
__________________
Gay marriage isn't special rights, it's equal rights. "Special rights" are for political churches who don't pay any taxes.- J. Fugelsang
rdowns is offline   13 Reply With Quote
Old Jan 27, 2012, 08:44 AM   #12
iTattoo
macrumors regular
 
Join Date: Aug 2007
Location: Toronto
More Attention is Always Good

While the validity of the NYT report is up for question, there's no denying that the issue has Tim's full attention, and now he's on record as giving his word.

In the grand scheme of things, Tim handled this well, and the issue will remain front and centre.

It's all good.
__________________
Lots of Apple / Mac Goodies
iTattoo is offline   -4 Reply With Quote
Old Jan 27, 2012, 08:45 AM   #13
velocityg4
macrumors 68040
 
velocityg4's Avatar
 
Join Date: Dec 2004
Location: Georgia
They are so concerned they keep dumping billions into suppliers that treat workers worst than animals and follow zero environmental guidelines. Rather than getting everything built elsewhere.

The cost argument is bull. Somehow Intel and IBM are able to produce chips in the US for the most part. That is a much more difficult process than slapping some chips on a PCB. Intel is even producing the new FAB 42 in the US.

I buy tires made in the US and they are usually the cheapest tires I can find yet very reliable with great traction. Most anything over $100 that is not labor intensive to build can be built close to the price of Chinese made stuff in the US and EU. Which includes all or nearly all electronics and most other stuff. There is probably 15 to 30 man minutes in computers even less in smart phones.

It's just with the factories in China they don't have to put up with labor disputes and can treat them like scum. Plus save a few dollars on each product. Not the 300% increase everyone keeps claiming. More like 3% to 5%.
__________________
Quadra 650 040 33MHz 72MB RAM, 2GB HD, 2x CD
Macbook C2D 2.0Ghz; 3GB RAM, 500GB HD
Home Made i5 4.0Ghz, GeForce 560 Ti, 16GB RAM, 256GB SSD RAID 0, 3TB HD RAID 0 in a G5 Case.
velocityg4 is offline   -1 Reply With Quote
Old Jan 27, 2012, 08:47 AM   #14
FilipH
macrumors member
 
Join Date: May 2008
Location: Apple Land
Quote:
Originally Posted by codyc815 View Post
Just out of curiosity, how bad is the job market in China? Is this people's only option for employment? Considering China makes... well everything, I assume there are more friendly factories they could find employment at? I'm not being sarcastic or saying this isn't a bad situation, I'm just wondering if the workers actually have options given that the conditions are as terrible as were being lead to believe.
They have a lot of options. Certain industries tend to live to each other. Some areas have for ex. electronics companies, other areas have shoe factories, etc. If a worker wants to change work, they simply go to the factory next door (or futher down the street) to change.

Most factories put a sign outdoor with the workers and type of jobs they are looking for.

When they have a free day, they can simply explore the job possibilities. They are not stuck in one factory.

having said this and the above, don't get me wrong . Life in China is hard. Wages are not high, but their real challenge is often high inflation and rising food cost.


Edit : I have personally loaded many 40 HC containers with Chinese workers. They always act surprised when a loawais (foreigner) works manual labour with them. Many of them are great guys who work hard and like a laugh.
FilipH is offline   3 Reply With Quote
Old Jan 27, 2012, 08:49 AM   #15
XX55XX
macrumors regular
 
Join Date: May 2009
I stopped reading when I reached this part:

Quote:
Any suggestion that we don't care is patently false and offensive to us. As you know better than anyone, accusations like these are contrary to our values.
By being defensive and refusing to acknowledge any of the valid points raised by the NYT, he is showing that he doesn't really give a crap. Most likely, Apple's PR department wrote this letter for him and he slapped his signature on it and called it a day to fend off the wolves. And after last quarter's fantastic financial results, who expects him to?
XX55XX is offline   -6 Reply With Quote
Old Jan 27, 2012, 08:49 AM   #16
eklkrl
macrumors newbie
 
Join Date: Apr 2010
So, he responds with denial. "That's not who we are." Don't forget, Tim Cook was one of the main architects of moving all of Apple's manufacturing from the U.S. to China back in 2002. He is undoubtedly more ruthless, and apparently more dishonest, than Steve Jobs himself.

Signed, the sad owner of a Macbook Pro, an iPad, and an iPod touch.
eklkrl is offline   0 Reply With Quote
Old Jan 27, 2012, 08:51 AM   #17
ericinboston
macrumors 68000
 
Join Date: Jan 2008
We care about every worker in our worldwide supply chain.

Bull

Any accident is deeply troubling, and any issue with working conditions is cause for concern.

Bull

Any suggestion that we donít care is patently false and offensive to us.

Bull


You're telling me Apple cares about the tens of thousands of people in its supply chain? So if Jim falls down and breaks his leg at the factory, Apple steps in and helps out?! Or if Bob quits because he has terminal Cancer, Apple steps in to help out?! Or if Julie's "working condition" where she is annoyed that she has to work for minimum wage or fewer breaks, Apple steps in on a white horse and saves the day?!

All bull.

Companies like Apple are FAR REMOVED from the every day life of employees in the supply chain. The only time Apple (or other companies) will do something is if there is a major accident (like the explosion last year) which leads to huge media coverage....or if the media finds working conditions atrocious (like in the 80's and 90's with children making clothes). And why does Apple make noise now?...because of all the bad PR that's been in the news the past few months about Apple's supply chain outside the USA. If it wasn't in the news, Tim and Apple wouldn't say a bleeping peep about the problems.


If Apple truly cares so much about the tens of thousands of employees in the supply chain, Apple would OWN the supply chain OR do the manufacturing 100% in the USA where there are child labor laws, and working condition laws, and equal pay laws, and laws regarding hours worked, etc. When Apple (and others) choose to manufacture outside the USA (typically for price reasons), Apple really has no voice to tell those governments "blah blah blah about working conditions" because it's not your country Apple...just like folks in Thailand can't complain to the US government that USA employee benefits are too good. Yes, Apple can voice their opinion to the companies...but that's it. If Apple can persuade the companies to change their COMPANY POLICIES as well as sway them to push THEIR GOVERNMENT for updated laws, great.
__________________
1st computer: Apple //e 1983-1992
Now: Lenovo E430 i7, 4GB; Thinkpad W500 8gig, 128DG SSD and 500GB SATA drive; Thinkpad W520 24GB, 2 128GB SSDs, Mac Mini Core 2 3gig, 500gig
ericinboston is offline   14 Reply With Quote
Old Jan 27, 2012, 08:53 AM   #18
iBug2
macrumors 68040
 
Join Date: Jun 2005
This will all be over soon. West is looking at Africa as the new China nowadays, because Africans work for even lower wages than China.
__________________
MP Hex D700 32GB-1TB, rMBP 2.7 15" 16GB, ATD, iPhone 4S, iPad Air
iBug2 is online now   -10 Reply With Quote
Old Jan 27, 2012, 08:56 AM   #19
XX55XX
macrumors regular
 
Join Date: May 2009
Quote:
Originally Posted by iBug2 View Post
This will all be over soon. West is looking at Africa as the new China nowadays, because Africans work for even lower wages than China.
Africa has a long way to go until it becomes a center for manufacturing. The legal environment is awful (some tax codes date back to colonial times), most countries there exhibit some form of political instability (with the exceptions of states like Ghana, Botswana, and perhaps Zambia), and infrastructure is poor (very few paved roads).

I think I will die before I see an iPad made in Africa.
XX55XX is offline   12 Reply With Quote
Old Jan 27, 2012, 08:57 AM   #20
benthere16
macrumors newbie
 
Join Date: Oct 2010
Fair Labor Association

Did we all forget the story from a couple of weeks ago when it was reported that Apple has joined the Fair Labor Association? They are the FIRST technology company to join and have given their list of suppliers to the Fair Labor Association for independent auditing.

I don't think Apple's perfect by any means, but at least give some credit where it is do.
benthere16 is offline   17 Reply With Quote
Old Jan 27, 2012, 08:58 AM   #21
FilipH
macrumors member
 
Join Date: May 2008
Location: Apple Land
Quote:
Originally Posted by iBug2 View Post
This will all be over soon. West is looking at Africa as the new China nowadays, because Africans work for even lower wages than China.
They really won't. China has supply of raw materials, great infrastructure, stable legal framework, flexible workforce, huge ports for shipping, reasonable reliable supply of electricity, etc.

If they wanted only cheaper labour, they would go to Vietnam.
FilipH is offline   6 Reply With Quote
Old Jan 27, 2012, 08:59 AM   #22
toddybody
Guest
 
Join Date: May 2010
Location: On Mars, thinking about my father...
"If we meant business, core violations would disappear."

Sorry Tim, its still true
toddybody is offline   3 Reply With Quote
Old Jan 27, 2012, 08:59 AM   #23
Chupa Chupa
macrumors G3
 
Chupa Chupa's Avatar
 
Join Date: Jul 2002
Quote:
Originally Posted by GuyiOSncognito View Post
Couldn't agree more with the use of atrocities. These conditions make Darfur look like a Day Camp.
Says the guy that understands neither and in a couple of sentences unwittingly diminishes both situations.

I know you will disagree, so please support your statement and tell me where any Apple supplier is on par with anything happening in Darfur. The Darfur war, to date has led to the murder of hundreds of thousands of innocent lives, women raped, small children intentionally starved, family pushed out of their homes.
__________________
Walled Garden ≠ Prison:
"People who use Apple products considered their options, and chose Apple. If they regret their decision, they can dump it at any time." -- Harry McCracken, Technologizer.com
Chupa Chupa is offline   16 Reply With Quote
Old Jan 27, 2012, 09:00 AM   #24
HobeSoundDarryl
macrumors 68040
 
Join Date: Feb 2004
Location: Hobe Sound, FL (20 miles north of Palm Beach)
Quote:
Originally Posted by codyc815 View Post
Just out of curiosity, how bad is the job market in China? Is this people's only option for employment? Considering China makes... well everything, I assume there are more friendly factories they could find employment at? I'm not being sarcastic or saying this isn't a bad situation, I'm just wondering if the workers actually have options given that the conditions are as terrible as were being lead to believe.
Take 6 months and go over there and get a job. See for yourself. We take so many things for granted here. It's hard for us to even imagine genuinely unsafe working environments, ready exposure to toxins (and no one in management caring), etc. For every story about toxic lead paint on a kids toy driving a recall, there are abundant numbers of Chinese people applying that paint (being exposed to that danger) every day. For every story about toxic drywall lawsuits, there are abundant numbers of Chinese making that drywall every day. We even find it hard to imagine working 12-16+ hour days for relatively nothing. If an American factory suffers an explosion, those that survive are probably going to get a life-changing amount of cash. When Chinese factories blow up, you never hear about survivor's getting a big fat settlement. In America, we generally assume surviving a negligent, unsafe working environment accident is a ticket to a fat settlement. I bet no one assumes that in China.

So many unemployed people in this country. You're right: China does make just about everything. It seems the simple answer to our unemployment issues is to go there and apply for those jobs. Why don't we? Why isn't there a mass exodus of Americans to China in search of jobs? Certainly, going where the jobs are is not an unknown or completely original concept. There's reasons most don't go.

If someone doesn't want to actually go try it, take a little vacation over there. See the tourist sites but try to take at least or day or two to delve off of the tourist-recommended paths to get a much better picture of what life is really like there. Even the simplest of things like clean restrooms, safe water, even electricity can be an issue off the beaten path. Spoiled by only knowing the standards of America makes one assume many of our standards exist everywhere. They do not.

Look no further than the forever flow of peoples from all over the world trying to get into America- even during this recession/depression- vs. the trickle flow of Americans trying to get out. For my lifetime, it's always been an almost entirely one-way flow. If things are almost as good elsewhere AND the jobs are elsewhere, why do they keep coming here? And why aren't many of "us" desperately trying to go there?

Last edited by HobeSoundDarryl; Jan 27, 2012 at 09:14 AM.
HobeSoundDarryl is offline   2 Reply With Quote
Old Jan 27, 2012, 09:01 AM   #25
crazy4apple
macrumors regular
 
Join Date: Jan 2010
Location: London (UK)
Quote:
Originally Posted by velocityg4 View Post
They are so concerned they keep dumping billions into suppliers that treat workers worst than animals and follow zero environmental guidelines. Rather than getting everything built elsewhere.

The cost argument is bull. Somehow Intel and IBM are able to produce chips in the US for the most part. That is a much more difficult process than slapping some chips on a PCB. Intel is even producing the new FAB 42 in the US.

I buy tires made in the US and they are usually the cheapest tires I can find yet very reliable with great traction. Most anything over $100 that is not labor intensive to build can be built close to the price of Chinese made stuff in the US and EU. Which includes all or nearly all electronics and most other stuff. There is probably 15 to 30 man minutes in computers even less in smart phones.

It's just with the factories in China they don't have to put up with labor disputes and can treat them like scum. Plus save a few dollars on each product. Not the 300% increase everyone keeps claiming. More like 3% to 5%.


What about clothes on your back were they american made. i can assure you not all of it was but instead was made in probably india by a six year old. but you still bought it.

and people bashing apple, they have confirmed they are pushing and pushing for stricter audits. but why aren't you blaming the chinese government it is them for not putting in legislation on working conditions, health and Safety protocols. laws on working conditions.

but its easy for you to blame apple right?
crazy4apple is offline   3 Reply With Quote

Reply
MacRumors Forums > News and Article Discussion > MacRumors.com News Discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Tim Cook goft20 Wasteland 0 Apr 23, 2014 04:20 PM
Tim Cook Says Apple Working on 'Some Really Great Stuff' in New Product Categories MacRumors MacRumors.com News Discussion 189 Feb 10, 2014 07:41 AM
Mr. Tim Cook Wanski iPhone 136 Sep 24, 2013 03:10 PM
Tim Cook responds to the 'disabled' WiFi issue Devil's Refugee iOS 6 4 Sep 25, 2012 08:53 AM
Tim Cook and Larry Page Working to Address Patent Issues Between Apple and Google MacRumors MacRumors.com News Discussion 300 Sep 3, 2012 07:36 AM

Forum Jump

All times are GMT -5. The time now is 04:23 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC