AT&T throttling thread - MAP

I use between 2 and 4 gb per month. I got my first throttling notification on January 25, and I was just a hair over 2 gb. I'm in the Dallas/Fort Worth area

Not me, but my brother was throttled at just over 2 GB today. He lives in Lawton, OK.
He sent me the screen from the AT&T app, showed 2076.25 MB. Received message from AT&T at 8:59, he checked his usage at 9:11.

I got the message around 2gb, but got throttled after I passed 4gb. I live in Sacramento CA. It is annoying beyond belief!

One of the lines on my family plan just hit 3.6GB with 1 day left on the billing cycle.
No throttling or warning message.
New England area.

Wirelessly posted (iPhone 4: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

I live Sacramento CA. Last month my data usage was 4.2GB. This month it is 4.3GB. I received a throttle notice 2 days ago. My data usage has been consistent for the past 6 months. We have got to stop this. I am strongly thinking about switching to another carrier. I will pay an ETF I don't care.

San Francisco Bay Area, East Bay. Throttle notice @ ~2GB - 2.3GB, Actual Throttle @ ~2.5GB - 4.5GB

kudos

brilliant idea, but i think f ing-att is making up this 2gb cap as they go

anywho, got a warning at 1.5gb, caped (2nd month now) at 2gb
here's my past 14 months:


my situation is a bit different. although i was told by att rep that i'm still in NY market. i actually live in chicago

macnerd77 said:

We have got to stop this. I am strongly thinking about switching to another carrier. I will pay an ETF I don't care.

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Just sell your iPhone, at least it will cover the ETF. I'm pretty much done with ATT as well, my sister and i bought our dad a 4S for his bday and gave it to him at dinner. We called ATT to activate it. Guess what? There's no customer service agents at 7pm on a saturday. I even called up apple to ask them if there are any special phone numbers att uses for these situations. The head customer service guy said he would dig around and try to find something, he called me back and said he was shocked to tell me there's no possible way ATT could activate my phone that night. What if there's an emergency? Verizon customer service is available 24/7. I hate ATT, and i was a VERY loyal customer.

I got the notice at 9gig, I was throttled at 11gig. I live in Eastern CT. Zip code 06360

Got the throttle notice this morning at 2066.93 mb. Springfield, IL. I usually average about 1.6 gb. Actually got to 3.6 gb one time. Not throttled yet...my next billing cycle is in 2 days anyway.

Now my brother on the other hand got the notice and has been throttled for a couple of weeks. Also started at 2 gb. He is getting dial-up speed now He also lives in Springfield, IL.

I was throttled this month at 2117.3MB. I have never received one of these notices before. I checked my past history and I'm pretty much at 1.4GB almost every month. I had a 2.4GB month in April 11 and Sep 11, and hit 2.0 in Dec 11 then 2.4 again in Jan 11. So I don't consider myself an abuser of the network. I am in Houston, TX.

Live in northern NJ

Got throttled at 2.06 GB with 19 days left in my billing cycle

For the next 19 days my phone basically has no internet

Both my wife's line and mine are at 3.5GB and 4.25GB respectively.
Not a peep.
Still have 4 days left in the billing period.

I live in the Los Angeles area. I've gotten the message a couple times in the past year right around 1.5 GB and throttled around 2.1. Ridiculous that I pay for an unlimited plan, which is the same cost as the new 3 GB plan, yet am not even allowed to hit that amount before slowing to a crawl.

I was at 560 GB.

AT&T just cancelled my contract. Didn't even have to pay ETF.

I am in NM.

atomicbloke said:

I was at 560 GB.
AT&T just cancelled my contract. Didn't even have to pay ETF.
I am in NM.

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lol 560 _gb_ ??? you're full of it

ps: consumerist is finally looking into the issue - i've already sent them an email with the link to this thread

Got the high data usage alert on 1/30/12, live in NYC (brooklyn)

Lately I use anywhere between 1.5-2gb per month but used 3gb this month and got that dreaded message. They did not throttle me, but told me next time they would. This is totally ridiculous and not a thing I can do because they will bully me into going to their 3GB plan which i will not do.

Oddly enough going through my past bills, I used less data in the past few months and I get this foolish data warning now!

Note: my cycle date begins the 3rd of each month, so each month is actually the prior month's usage

May '11 used 2.2gb
Jun '11 used 3.4gb
July '11 used 2.4gb
Aug '11 used 2.5gb
Sep '11 used 3.9gb
Oct '11 used 1.7gb
Nov '11 used 1.5gb
Dec '11 used 1.7gb
Jan '12 used 1.4gb
Feb '12 roughly 3.5gb (they dont have the exact number as the bill is not available yet)

magicbrain said:

lol 560 _gb_ ??? you're full of it

ps: consumerist is finally looking into the issue - i've already sent them an email with the link to this thread

Click to expand...

It's great that this is getting noticed. Everybody either email the consumerist and tell them what has happened to you or make a comment on that article!!! With enough publicity we can fight this!!!

I am a heavy user, or was until i got throttled last month. I spent hours on the phone with AT&T with little to show for it. I used to watch a ton of netflix over 3G and averaged between 6 and 20 gigs. However, since being throttled I have begun a TON of research and have found some unsettling things.

There are disparigies between what my AT&T iphone app says I use for data and what actually gets billed. And that data is different form what the "DATA USAGE TREND" chart shows for each month. It looks like text messages count towards data, even though AT&T says it doesn't, but if you push them and have evidence to show them they will admit that messages do count towards data. I'm just overwhelmed by all of this. Very frustrating.

I normally use between 6-8 GB a month and got my first notice that warned I would be throttled the next billing period if I "was among the top 5% of data users" back in November. I've been consistently throttled since then, always when I reach 2.1 GB. That did not stop me from using 5.6 GB and 4.5 GB the past two months, however. I need my data connection for my job. AT&T is making it much harder for me to get my work done in a timely manner because I am stuck waiting on important emails and file transfers to complete. I am in the Greater Cleveland Area, but my phone number falls into the Northern Los Angeles area code, since I moved from Southern California(93065) to Northeast Ohio(44125) and never swapped my number. I don't know if that would affect my initial cap though.

Woods Cross, UT (Salt Lake City suburb)
5GB last period

No warning...yet

Got a warning last month and then one this month that I was approaching....

I'm in Denver, Co

Kyotoma said:

I normally use between 6-8 GB a (...) but my phone number falls into the Northern Los Angeles area code, since I moved from Southern California(93065) to Northeast Ohio(44125) and never swapped my number. I don't know if that would affect my initial cap though.

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it might just work for you. i saw another poster from OH with 5gb usage & no throttling. seems only big cities are affected by this (strangely)

btw, the easiest way to keep your number & switch:
- port your number to google voice
- get new, OH number with att

only disadvantage will be the need to use google voice app to make calls & text (unless you have jailbroken phone, then use "gv sms extention" & "gv phone extention" - integrates into messaging & phone apps)

ps: do let us know if you switch & if you still get throttled afterwards!

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Smileyboy said:

Got a warning last month and then one this month that I was approaching....

I'm in Denver, Co

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at what bandwidth did you get a warning / throttled?

magicbrain said:

it might just work for you. i saw another poster from OH with 5gb usage & no throttling. seems only big cities are affected by this (strangely)

btw, the easiest way to keep your number & switch:
- port your number to google voice
- get new, OH number with att

only disadvantage will be the need to use google voice app to make calls & text (unless you have jailbroken phone, then use "gv sms extention" & "gv phone extention" - integrates into messaging & phone apps)

ps: do let us know if you switch & if you still get throttled afterwards

Click to expand...

I definitely will, but you'd think a number from a county whose population is much greater(About 10 million people in LA county vs. less than 4 million people in Cuyahoga county) would in turn have a higher data use average.