Just got back on-line after a terrible error of mine and lost it all. Now that I am back, there are issues with iTunes that are hard to understand. When dealing with Apple., I'm amazed at what they put you through with their own product. You might expect they would know of it or dealt with it before.
Just to recap. I am first on OS 10.4.11 Tiger and iTunes 4.7.1 is as far as I can go according to my knowledge. The special advice from Apple to "Go To Folder" and first " System/ Libraries/ Extension" to "Apple MobileDevice.kext" and then to / Library/ Receipts/ to get " " AppleMobileDeviceSupport.pkg" did not work because those two items were not there. A new download of iTunes 4.7.1 does nothing to fix the problem.
I keep getting "unable to connect to store " and that my iPod (16MB, 5th Generation ) cannot be read. I am on-line at the time and my Apple ID is confirmed as correct. The iPod will not appear on my desktop but for a second or two and not seen as a device on iTunes side bar.
Just in case, I'm trying everything to solve this
Don Ward
Just to recap. I am first on OS 10.4.11 Tiger and iTunes 4.7.1 is as far as I can go according to my knowledge. The special advice from Apple to "Go To Folder" and first " System/ Libraries/ Extension" to "Apple MobileDevice.kext" and then to / Library/ Receipts/ to get " " AppleMobileDeviceSupport.pkg" did not work because those two items were not there. A new download of iTunes 4.7.1 does nothing to fix the problem.
I keep getting "unable to connect to store " and that my iPod (16MB, 5th Generation ) cannot be read. I am on-line at the time and my Apple ID is confirmed as correct. The iPod will not appear on my desktop but for a second or two and not seen as a device on iTunes side bar.
Just in case, I'm trying everything to solve this
Don Ward