Apple Responds to Heat Complaints on New iPad

MacRumors · Mar 20, 2012, 11:07 AM

Apple issued a statement regarding the heat complaints about the new iPad. As reported by The Loop:

Quote:

"The new iPad delivers a stunning Retina display, A5X chip, support for 4G LTE plus 10 hours of battery life, all while operating well within our thermal specifications," Apple representative Trudy Muller, told The Loop. "If customers have any concerns they should contact AppleCare."

As we previously reported, the complaints about warmth or heat seem to vary from customer to customer and may be dependent on the mix of apps that are being used.

Article Link: Apple Responds to Heat Complaints on New iPad

gkarris · Mar 20, 2012, 11:08 AM

prefer my cooler iPad 2 than a hot new iPad with a better display - just me...

hobo.hopkins · Mar 20, 2012, 11:09 AM

Quote:

Originally Posted by gkarris

prefer my cooler iPad 2 than a hot new iPad with a better display - just me...

That's fine, but I don't think you'll be in the majority with that belief.

boshii · Mar 20, 2012, 11:10 AM

Quote:

Originally Posted by gkarris

prefer my cooler iPad 2 than a hot new iPad with a better display - just me...

The heat really isn't that bad.

Westside guy · Mar 20, 2012, 11:12 AM

I'm waiting for the first claims that the New iPad affects a person's sperm count...

Themaeds · Mar 20, 2012, 11:12 AM

Of course this product is hot....they sold 3 million!!

hey oh!

chrmjenkins · Mar 20, 2012, 11:12 AM

Quote:

Originally Posted by gkarris

prefer my cooler iPad 2 than a hot new iPad with a better display - just me...

"I don't need a new iPad I don't need a new iPad I don't need a new iPad..."

Quote:

Originally Posted by Themaeds

Of course this product is hot....they sold 3 million!!

hey oh!

You get a bad joke eel

siritalks · Mar 20, 2012, 11:13 AM

There's a laughable over reaction to all of this. It's just a tiny bit of heat. I've used my iPad now for 4 or 5 hours straight. I played Fifa, Real Racer HD, mucked around with Garage Band, and there was a slight increase in temperature, but certainly not anything "too hot". Just mildly warm.

Talk about making a mountain out of a molehill!

ApplLover · Mar 20, 2012, 11:13 AM

I noticed last night while using my new iPad that if it is plugged in and being "actively used, i.e. restoring from icloud, or gaming" it still loses power.

I was using the apple charger that came with it. Odd.

Dr. Echsel · Mar 20, 2012, 11:13 AM

Hmm, maybe the Apple logo on the back isn't the correct size. Or, WAIT, there's a black bar on the back of the 4G iPads

We're doomed.

h1r0ll3r · Mar 20, 2012, 11:14 AM

Mine only gets warm but not to the point where it's unbearable. What is weird is that it'll get warm pretty quickly but the longer I use it, the cooler it gets? Whatev, not an issue for me.

basesloaded190 · Mar 20, 2012, 11:15 AM

Apple- "chill out everyone"

fertilized-egg · Mar 20, 2012, 11:15 AM

Quote:

Originally Posted by boshii

The heat really isn't that bad.

I'm surprised it's that big of a deal. All last gen dualcore phones - iPhone 4S, Galaxy S2, SnapDragon phones, etc generated considerable amount of heat compared to the predecessors yet nobody really cared. Galaxy S2 especially had some notable criticism for its high heat but nobody seemed to care outside Korea and even in Korea it didn't stop that phone becoming a best seller.

Sheet · Mar 20, 2012, 11:15 AM

A temperature of 33.6° C (or 92.5° F) is not hot... I really don't know how this can be a complaint!

robbieduncan · Mar 20, 2012, 11:16 AM

I haven't noticed mine get particularly hot at all. Maybe it's because it's a WiFi one rather than 4G?

Lordskelic · Mar 20, 2012, 11:16 AM

Quote:

Originally Posted by siritalks

There's a laughable over reaction to all of this. It's just a tiny bit of heat. I've used my iPad now for 4 or 5 hours straight. I played Fifa, Real Racer HD, mucked around with Garage Band, and there was a slight increase in temperature, but certainly not anything "too hot". Just mildly warm.

Talk about making a mountain out of a molehill!

Like antennagate?

NutsNGum · Mar 20, 2012, 11:17 AM

Quote:

Originally Posted by gkarris

prefer my cooler iPad 2 than a hot new iPad with a better display - just me...

OrangeSVTguy · Mar 20, 2012, 11:17 AM

Mine is a bit warn but it's not unbearably hot.

levitynyc · Mar 20, 2012, 11:17 AM

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Mobile/9B176)

Jesus. It gets a little warm. It's not hot.

TheBronx · Mar 20, 2012, 11:18 AM

Apple: Sure is a lot of drama queens on the internet.

redscull · Mar 20, 2012, 11:18 AM

While the temperature difference isn't much, it unfortunately crosses the only threshold that matters, and that is the temp of the iPad relative to the skin's surface temp. What this means is that the old iPads feel cool to the touch, but the new one feels warm. Regardless of the actual degress, that's a big difference, and for me and some others, a big deal.

gkarris · Mar 20, 2012, 11:20 AM

Quote:

Originally Posted by gkarris

prefer my cooler iPad 2 than a hot new iPad with a better display - just me...

Quote:

Originally Posted by chrmjenkins

"I don't need a new iPad I don't need a new iPad I don't need a new iPad..."

No, I need a new iPhone...

FFArchitect · Mar 20, 2012, 11:21 AM

That is a first-world beef if there ever was one.

slicecom · Mar 20, 2012, 11:21 AM

It only warms up if you turn the display brightness to max. I keep it around 50% and its just as cool as my iPad and iPad 2.

a104375 · Mar 20, 2012, 11:21 AM

I can't say I'm surprised that it gets hotter than the iPad 2, it's got double the size battery as the iPad 2 so more power = more heat! At least it should be as bad as my Optimus Slider when it doesn't have service and becomes a pocket warmer...

Mar 20, 2012, 11:08 AM	#2
gkarris macrumors 604 Join Date: Dec 2004 Location: in a Mass-Production Zone...	prefer my cooler iPad 2 than a hot new iPad with a better display - just me... __________________ "This gate's plastic." Captain Carter, Stargate SG-1, "Touchstone"
	-67

Mar 20, 2012, 11:12 AM	#5
Westside guy macrumors 601 Join Date: Oct 2003 Location: The soggy part of the Pacific NW	I'm waiting for the first claims that the New iPad affects a person's sperm count... __________________ Your post count is insufficient to view signature
	23

Mar 20, 2012, 11:12 AM	#6
Themaeds macrumors regular Join Date: Feb 2011	Of course this product is hot....they sold 3 million!! hey oh! __________________ “The only thing I wait in lines this long for are slightly better cellphones.” - Homer Simpson
	64

Mar 20, 2012, 11:13 AM	#8
siritalks macrumors member Join Date: Oct 2011	There's a laughable over reaction to all of this. It's just a tiny bit of heat. I've used my iPad now for 4 or 5 hours straight. I played Fifa, Real Racer HD, mucked around with Garage Band, and there was a slight increase in temperature, but certainly not anything "too hot". Just mildly warm. Talk about making a mountain out of a molehill!
	28

Mar 20, 2012, 11:13 AM	#9
ApplLover macrumors member Join Date: Feb 2011 Location: Panama	Charge I noticed last night while using my new iPad that if it is plugged in and being "actively used, i.e. restoring from icloud, or gaming" it still loses power. I was using the apple charger that came with it. Odd.
	4

Mar 20, 2012, 11:13 AM	#10
Dr. Echsel macrumors newbie Join Date: Apr 2011 Location: Louisville, KY	Hmm, maybe the Apple logo on the back isn't the correct size. Or, WAIT, there's a black bar on the back of the 4G iPads We're doomed.
	-1

Mar 20, 2012, 11:14 AM	#11
h1r0ll3r macrumors 68040 Join Date: Dec 2009 Location: Maryland	Mine only gets warm but not to the point where it's unbearable. What is weird is that it'll get warm pretty quickly but the longer I use it, the cooler it gets? Whatev, not an issue for me. __________________ 15" MBP iPad (3rd Gen) iPod Nano (6th Gen) & 160GB Classic ATV Galaxy Note 2
	3

Mar 20, 2012, 11:15 AM	#12
basesloaded190 macrumors 68030 Join Date: Oct 2007 Location: Wisconsin	Apple- "chill out everyone" __________________ 2011 MacBook Pro 15 HR Anti-Glare, Etymotic ER-4p, iPhone 4 32GB Twitter
	29

Mar 20, 2012, 11:15 AM	#14
Sheet macrumors member Join Date: Dec 2006 Location: Kiel, Germany	A temperature of 33.6° C (or 92.5° F) is not hot... I really don't know how this can be a complaint!
	17

Mar 20, 2012, 11:16 AM	#15
robbieduncan Demi-God (Moderator) Join Date: Jul 2002 Location: London	I haven't noticed mine get particularly hot at all. Maybe it's because it's a WiFi one rather than 4G? __________________ Sponsor me to cycle 100Km round London in the dark
	-1

Mar 20, 2012, 11:17 AM	#18
OrangeSVTguy macrumors 68040 Join Date: Sep 2007 Location: Northeastern Ohio	Mine is a bit warn but it's not unbearably hot. __________________ *010011110111001001100001011011100110011101100101010100110101011001010100011001110111010101111001*
	0

Mar 20, 2012, 11:17 AM	#19
levitynyc macrumors 6502a Join Date: Aug 2006	Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Mobile/9B176) Jesus. It gets a little warm. It's not hot.
	3

Mar 20, 2012, 11:18 AM	#20
TheBronx Banned Join Date: Mar 2012	Apple: Sure is a lot of drama queens on the internet.
	20

Mar 20, 2012, 11:18 AM	#21
redscull macrumors regular Join Date: Jul 2010 Location: Texas	While the temperature difference isn't much, it unfortunately crosses the only threshold that matters, and that is the temp of the iPad relative to the skin's surface temp. What this means is that the old iPads feel cool to the touch, but the new one feels warm. Regardless of the actual degress, that's a big difference, and for me and some others, a big deal.
	-15

Mar 20, 2012, 11:21 AM	#23
FFArchitect macrumors regular Join Date: Mar 2010	That is a first-world beef if there ever was one. __________________ Fame Foundry Charlotte Website Design
	23

Mar 20, 2012, 11:21 AM	#24
slicecom macrumors 68000 Join Date: Aug 2003 Location: Toronto, Canada	It only warms up if you turn the display brightness to max. I keep it around 50% and its just as cool as my iPad and iPad 2.
	9

Mar 20, 2012, 11:21 AM	#25
a104375 macrumors 6502 Join Date: Oct 2007 Location: Matamoras, PA	I can't say I'm surprised that it gets hotter than the iPad 2, it's got double the size battery as the iPad 2 so more power = more heat! At least it should be as bad as my Optimus Slider when it doesn't have service and becomes a pocket warmer... __________________ 2010 13.3" MacBook Pro, 2.4 C2D, 8 GB RAM, 500GB HDD \| 32 GB iPod Touch 4th Gen \| Steve Jobs MacRumors Scavenger Hunt #1 Score: 6
	6

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