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Old May 3, 2012, 09:35 AM   #1
DJDools
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Join Date: May 2012
File directory window not showing sub-directories

Hi there

I wonder if anyone can help...

Yesterday, for no apparent reason, whenever i tried saving a file/document (whether a web archive or a Pages doc), the usual dialogue box would pop up, but the 'locations' bit would disappear -- i.e., although I can see a list of 'My Favourites' on the left, nothing is happening when I click on one.

Before, if I clicked on a location, the file directories would come up in the view panel, and then I could click on further sub-folders... But now this is just not happening.

Any ideas?

Thanks so much
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Old May 3, 2012, 09:47 AM   #2
GGJstudios
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Quote:
Originally Posted by DJDools View Post
Yesterday, for no apparent reason, whenever i tried saving a file/document (whether a web archive or a Pages doc), the usual dialogue box would pop up, but the 'locations' bit would disappear -- i.e., although I can see a list of 'My Favourites' on the left, nothing is happening when I click on one.

Before, if I clicked on a location, the file directories would come up in the view panel, and then I could click on further sub-folders... But now this is just not happening.
Have you tried restarting your computer? That's a basic first step in troubleshooting, and solves a number of issues.
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Old May 3, 2012, 10:25 AM   #3
DJDools
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Yes, twice.
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Old May 3, 2012, 10:29 AM   #4
GGJstudios
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Quote:
Originally Posted by DJDools View Post
Yes, twice.
To better understand what you're experiencing, take a screen shot and post it.
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Old May 3, 2012, 10:56 AM   #5
DJDools
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Screenshot of problem

Here you go:
Attached Thumbnails
Click image for larger version

Name:	Save_Prob_TEMP copy.png
Views:	10
Size:	111.2 KB
ID:	338362  
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Old May 3, 2012, 11:02 AM   #6
GGJstudios
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Quote:
Originally Posted by DJDools View Post
Here you go:
What happens if you double-click the Documents icon you have highlighted?
Also, what happens if you click this button?
Click image for larger version

Name:	Save_Prob_TEMP copy.png
Views:	6
Size:	154.3 KB
ID:	338366
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Old May 3, 2012, 11:08 AM   #7
DJDools
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Nothing...

It used to show folders in that directory, but no more.

It doesn't show up anything in any directory now.
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Old May 3, 2012, 11:11 AM   #8
GGJstudios
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Quote:
Originally Posted by DJDools View Post
Nothing...

It used to show folders in that directory, but no more.

It doesn't show up anything in any directory now.
Close Pages and other apps that you may have running. Then delete:
/Users/yourusername/Library/Preferences/com.apple.finder.plist
Then relaunch Finder.
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Old May 3, 2012, 11:44 AM   #9
DJDools
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Strange thing:

My Library isn't in /Users/MYusername

Nor can I find the com.apple.finder.plist

Anyway, I have just restarted everything for the 7th time today...and it now seems to be working.

I'm a little worried as seeing as though nothing has been 'fixed' then the problem could arise again...

Also, where is my com.apple.finder.plist???

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Old May 3, 2012, 11:50 AM   #10
GGJstudios
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Quote:
Originally Posted by DJDools View Post
Strange thing:

My Library isn't in /Users/MYusername
Your Library folders are hidden by default in Lion. To get to your /Library or /Users/yourusername/Library (also known as the ~/Library) folders in Lion:
  • Launch Finder and click Go > Go to Folder and type: /Library or ~/Library
  • Hold the Option key while clicking the Go menu item, which reveals your ~/Library folder in the menu.
  • Make it permanently visible by entering the following command in Terminal, then press the Enter key:
    chflags nohidden ~/Library
  • 18 ways to view the ~/Library folder in Lion
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Old May 3, 2012, 12:17 PM   #11
ezramoore
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This may sound stupid, but have you tried approaching the right-hand side of that window and dragging the left border over. The 'Favorites' area in an open dialogue is resizable.

Also, if you cannot grab the edge of the favorites tray since it is so close to the window border, grab the window border and resize it out to the right. You will then be able to see the edge of your favorites tray and get it normally sized again.

Last edited by ezramoore; May 3, 2012 at 12:28 PM.
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Old May 3, 2012, 01:17 PM   #12
DJDools
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Quote:
Originally Posted by GGJstudios View Post
Your Library folders are hidden by default in Lion. To get to your /Library or /Users/yourusername/Library (also known as the ~/Library) folders in Lion:
  • Launch Finder and click Go > Go to Folder and type: /Library or ~/Library
  • Hold the Option key while clicking the Go menu item, which reveals your ~/Library folder in the menu.
  • Make it permanently visible by entering the following command in Terminal, then press the Enter key:
    chflags nohidden ~/Library
  • 18 ways to view the ~/Library folder in Lion
Thank you for this, only it wouldn't work for me. I launched Finder and clicked go etc, but nothing came up...

I hope nothing dodgy is going on with this Mac; it's not even a year old...

Thanks for your help so far...I appreciate it.

----------

Quote:
Originally Posted by ezramoore View Post
This may sound stupid, but have you tried approaching the right-hand side of that window and dragging the left border over. The 'Favorites' area in an open dialogue is resizable.

Also, if you cannot grab the edge of the favorites tray since it is so close to the window border, grab the window border and resize it out to the right. You will then be able to see the edge of your favorites tray and get it normally sized again.
Thanks, I'll certainly give that a go if it happens again.

Like I said, it seems to have miraculously and spontaneously corrected itself; but it took 7 re-starts and 2 days to do it!
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Old May 3, 2012, 01:18 PM   #13
GGJstudios
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Quote:
Originally Posted by DJDools View Post
Thank you for this, only it wouldn't work for me. I launched Finder and clicked go etc, but nothing came up...
What do you mean "nothing came up"? Did you try the 2nd option in the list I posted?
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Old May 3, 2012, 01:30 PM   #14
DJDools
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Join Date: May 2012
Quote:
Originally Posted by ezramoore View Post
This may sound stupid, but have you tried approaching the right-hand side of that window and dragging the left border over. The 'Favorites' area in an open dialogue is resizable.

Also, if you cannot grab the edge of the favorites tray since it is so close to the window border, grab the window border and resize it out to the right. You will then be able to see the edge of your favorites tray and get it normally sized again.
Quote:
Originally Posted by GGJstudios View Post
What do you mean "nothing came up"? Did you try the 2nd option in the list I posted?
That it just didn't come up with any results...

But it's by the by as I can see my Library folder, i just can't find the plist file you mentioned earlier.
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Old May 3, 2012, 01:33 PM   #15
GGJstudios
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Quote:
Originally Posted by DJDools View Post
That it just didn't come up with any results...

But it's by the by as I can see my Library folder, i just can't find the plist file you mentioned earlier.
You're saying it's not in your Preferences folder?
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Old May 3, 2012, 01:54 PM   #16
DJDools
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Quote:
Originally Posted by GGJstudios View Post
You're saying it's not in your Preferences folder?
Yup.

In fact, it doesn't seem to be ANYwhere!
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Old May 3, 2012, 01:57 PM   #17
GGJstudios
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Quote:
Originally Posted by DJDools View Post
Yup.

In fact, it doesn't seem to be ANYwhere!
Open your ~/Library/Preferences folder, sort by name, and post screen shots.
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