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Old Jul 26, 2012, 01:59 PM   #1
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Join Date: Oct 2009
Location: The Natural State
Post AppleCare+ vs. VZW Warranty vs. Geek Squad. vs. SquareTrade

Welp, I finally got a straight answer from Verizon Wireless (VZW) regarding whether or not they sell AppleCare+. (They do not.) I was curious though about value, as many people have complained that AppleCare+ is too expensive and is a rip-off, so here's a comparison of AppleCare+ to VZW's extended service options. (which are all managed by the 3rd party insurer Asurion), Best Buy's Geek Squad iPhone Protection, and SquareTrade's iPhone Protection.

..............................AppleCare+ Extended Coverage..............................
"Every iPhone comes with one year of hardware repair coverage and 90 days of telephone technical support. AppleCare+ for iPhone extends repair coverage and technical support to two years from the original purchase date of your iPhone (including battery replacement if depleted >50% from original condition) and adds coverage for up to two incidents of accidental damage due to handling, each subject to a $49 service fee plus applicable tax. With AppleCare+ for iPhone, Apple experts can help troubleshoot issues over the phone or at an Apple Retail Store. They’ll answer questions about iOS, Apple iPhone apps such as Mail, iMessage, and Calendar, and help you solve interconnectivity issues between your iPhone and Mac or PC. And if your iPhone needs service under the plan, Apple technical support representatives can even set up a repair during the same call."

How to get AppleCare+
  • Add it to your shopping cart during the checkout process when you purchase your new iPhone. (via AppleStore.com or Apple Retail) - $99
  • Buy it within 30 days of your iPhone purchase at Apple Retail or other retailer (requires a Genius Bar appointment, inspection of the iPhone & proof of purchase).
  • Each of the 2 incidents are subject to a $50 "service fee."

AppleCare+ TOTAL COST (for 24 months of coverage + 1 replacement = $150

............................VZW Extended Warranty Options............................
Option 1: Wireless Phone Protection
"Asurion Wireless Phone Protection Asurion, a third-party licensed insurance agency, offers insurance coverage for your wireless device and certain standard accessories. If you have Wireless Phone Protection and your device is lost, stolen or accidentally damaged (including liquid and physical damage), you may file your claim with the Asurion within 60 days of the incident and the device will be replaced upon claim approval."

Other Devices (I.e. iPhones)
$8.18 per month per covered device.
$169 non-refundable deductible (8GB, 16GB iPhone® 4 and 16GB iPhone® 4S) per approved claim
$199 non-refundable deductible (32GB iPhone® 4 and 32GB, 64GB iPhone® 4S) per approved claim
Equipment maximum limit: $1500 per completed claim.

VZW Phone Protection TOTAL COST (for 24 months plus 1 replacement = $365-$395
***Does cover lost/stolen phones.

Option 2: Total Equipment Coverage
"Offers combines the benefits of Asurion’s Wireless Phone Protection with the Verizon Wireless Extended Warranty program and is now enhanced with Asurion’s Mobile Recovery on compatible devices. If your device or covered accessories are lost, stolen, damaged or experience a mechanical or electrical defect after the manufacturer’s warranty expires, you are protected."

"Mobile Recovery is an application included with Total Equipment Coverage, at no additional cost (data charges may apply for the download and use of Mobile Recovery). Mobile Recovery allows you to:
  • Locate a lost device (location shown geographically on a map)
  • Sound a phone alarm to find a lost device
  • Remotely lock a device to secure your data
  • Remotely wipe a device’s contacts to protect your privacy"

Other Devices (I.e. iPhones)
$9.99 per month per covered device
$169 non-refundable deductible (8GB, 16GB iPhone® 4 and 16GB iPhone® 4S) per approved claim
$199 non-refundable deductible (32GB iPhone® 4 and 32GB, 64GB iPhone® 4S) per approved claim
2 replacements in a 12-month period with an equipment maximum of $1500 per claim (in New York, 2 claims per policy year)

VZW Phone Protection TOTAL COST (for 24 months plus 1 replacement = $409-$439
***Does cover lost/stolen phones

.........................BestBuy Geek Squad iPhone Protection.........................
"Breakdowns, malfunctions, normal wear and tear—we have you covered. We even cover accidents like drops and spills with our advanced plan. Above and beyond a typical warranty, we take care of all the gritty details with no service fees and full parts and labor. Also includes 24/7 support, one-time battery replacement, one-time accessory replacement, normal wear and tear, pixel repair, and power surge repair."

BestBuy Geek Squad TOTAL COST (for 24 months + multiple replacements) = $230

..............................SquareTrade iPhone Protection..............................

SquareTrade is a 3rd party warranty service for many popular electronics (including iPhones). It offers protection (I.e. replacement) for normal accidents and failures of displays, digitizers, power buttons, antenna/wifi, and dock connectors as well as accidents such as drops, spills and other water damage.

SquareTrade will replace an iPhone up to 4x, and damaged phones can either be sent in to SquareTrade for repair (which is guaranteed to have a 5-day turn-around or the warranty is free) or phones can be taken to an Apple Store for genius repair, and SquareTrade will reimburse the cost of the visit.

SquareTrade can be purchased from their website or from online retailers (such as Amazon). They offer extended warranties for iPhones newly purchased in the past 90 days from any Apple-authorized retailer. They also offer coverage for any previously purchased, fully functional iPhones, regardless of age, through their "Warranty for iPhone" iPhone app. *

There is a $50 deductible for all accidental damage claims, payable when the claim is filed.* Any claim that's not related to accidental damage doesn't have a deductible. *Additionally, the warranty can be cancelled at any time (full refund if within 30 days and pro-rated after that). the normal price for iPhone protection is $125 for 2 years & $155 for 3 years. That's $5.20/mo. and $4.30/mo., respectively. Finally, a $50 deductible applies to all claims. ***As of 09/10/2012, SquareTrade is offering a sale on ALL iPhone warranties, with all previous iPhone plans costing $99 ($4/mo.) and iPhone 5 warranty reservation costing $89 ($3.70/mo.) [Prices are for 2 year coverage]***

SquareTrade TOTAL COST (for 24 months + 1 "accidental" replacement) = $149
SquareTrade TOTAL COST (for 24 months + 1 defective iPhone replacement) = $100
(less w/coupons or w/3-year plan)

***Up to 3 more "accidental" replacements may be claimed for $50 each.

So that's it. I hope this helps you out. If you have any questions/updates or see any discrepancies, please let me know.

"Each of us knows it all, and knows he knows it all--the rest, to a man, are fools and deluded." -Mark Twain

Last edited by willmtaylor; Sep 11, 2012 at 02:30 PM. Reason: Added SquareTrade info. props to LorenWade for this)
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