Bought a black 32GB from the Apple store this morning and have not noticed any imperfections. I am incredibly anal with this kind of thing, whether it be my phone or my audio equipment, but we'll see how the black holds up. I specifically bought it from the Apple store knowing that if the black model starts wearing more than I comfortable with during the return period, they will give me the least hassle and not charge me a restocking fee. Here's to hoping the black holds up well because it looks great.
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iPhone 5 - black version scuffs (merged)
- Thread starter Pagemakers
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Bummed about this. They should have stuck with bare aluminum. Black is slick, but it WILL peel and chip, unless you keep your iPhone hermetically sealed. A bump here, a bump there, that aluminum will start to show.
I'd say a fail for the design team. I wish they took the practical route instead of going for the oohs and aahs. But that's Apple.
I'd say a fail for the design team. I wish they took the practical route instead of going for the oohs and aahs. But that's Apple.
Man, that sucks for the people dealing with this. My OCD would be pissed.
I bought the black 32GB from the Verizon store. Thoroughly inspected it and it was perfect. I always use a case so it went in one right away.
How do you tell when it was manufactured?
I bought the black 32GB from the Verizon store. Thoroughly inspected it and it was perfect. I always use a case so it went in one right away.
How do you tell when it was manufactured?
Why would you swap the black for the white when it's clear from the pictures above that both devices are affected?
This looks like sloppy assembly, in that the machines used to snap and screw them together are applying too much force and damaging the casing as its assembled. This is either a very vocal minority, or a hugely widespread (aesthetic) problem that Apple and their suppliers' QA/QC somehow let slip by. Surely there's nothing in the box that could do this to all these phones during shipment, is there?
This looks like sloppy assembly, in that the machines used to snap and screw them together are applying too much force and damaging the casing as its assembled. This is either a very vocal minority, or a hugely widespread (aesthetic) problem that Apple and their suppliers' QA/QC somehow let slip by. Surely there's nothing in the box that could do this to all these phones during shipment, is there?
Because they are not both affected in the same way. Clearly any marks will show up MUCH more on the black model.
What is with the density? Look at all these photos and reports. If you open your eyes, you can see what I said is actually backed by evidence of many posters on launch day. As you said yourself, "a few hours after the phone was released" and there are more than enough pieces of photographic evidence to draw the reasonable conclusion that there is a durability question.
Yup. But the marks would not show up as bad. Much less contrast between the surface colour and the colour of the actual material.
Terrible. Go to the apple store, but don't expect the result to be different if you end up with another black phone. It is simply a matter of time.
DEF! There's no way a NEW phone should be looking like that on Day 1. You may as well get the white iPhone.
Just to give you a followup:
I called my apple store, and they said that they could not return it since it was from Verizon, and that I'd have to go through them.
They did say however if it was damaged it would fall under their warranty and they could replace it - for the same color though they said.
I think what I will do is open it up in a bit, and if it's damaged, I will go to get it replaced, and beg them for a white one after all I've seen today.
Would you say that too, if your brand new car lost visible paint flakes around its edges, reviling the bare metal?
gah. so right out the box i have 5 dents/dings/scratches. i havent even had the chance to activate it. now, if i want to go to apple to get it replaced, how do i do so? im assuming the stock will be gone every AM since people are waiting in line. Do i call ahead? do i even bother?
here are some pics. hard to see but they are there.
here are some pics. hard to see but they are there.
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Mine came flawless. I don't expect it to stay this way very long since I've owned various anodized products over the years. I'll be using it naked. Oh well. The phone is to be used.
Hi, I got a news story on CNET.com about scuffgate. Thanks for your help.
iPhone 5: Say hello to scuffgate?
iPhone 5: Say hello to scuffgate?
I ordered my phone through the Apple store website. Got it this morning and found a nice little nick on the back upper corner near the camera lens. I thought I could live with it, but I couldn't stop obsessing over it. I mean if I was the one that caused the damage, then that's fine. But to get something new with these "blemishes", bothers me.
I'm on the phone with Apple now, been transferred around a few times, but it seems like I'm going to get a replacement. I think I'm going to get the white iPhone this time around.
I'm on the phone with Apple now, been transferred around a few times, but it seems like I'm going to get a replacement. I think I'm going to get the white iPhone this time around.
