Surface RT: the Digital Foundry verdict
To challenge Apple's supremacy in the tablet marketplace, Microsoft had to come up with something really special - either a product that comprehensively outperforms the current market leader, or else offer exclusive, must-have functionality. On the latter point, Surface should have been a slum-dunk - a brand new OS, the ability to access pretty much all of your USB hardware with zero hassle, plus of course Windows and Office installed by default. Exclusive features that could have been genuine game-changers. In combination with Tegra 3's gaming power, the overall package could have been a winner.
The sobering reality is that Surface is a disappointment on almost every level. Game performance is wildly off-pace compared to the competition, the Windows desktop has barely any actual functionality aside from accessing Office, and, in terms of Word at least, the product should never have shipped in this state. It's described as a pre-release version that will be updated for free once it is ready, but for such an important element of the package to feature such a grim user experience at launch is unforgivable.
So is the Surface RT a nuclear disaster of a product with no redeeming features whatsoever? Not quite - clearly, there is some potential here. The Metro UI works really nicely, offering up a classy, visually rich alternative to iOS and Android with the context-sensitive icons and the "swipe from the sides" access for additional functions just two little elements that work really well. But a £400 tablet cannot be recommended on the basis of a collection of neat features, a nice UI and a decent browser. We wanted Surface to be the product that would render our laptop obsolete, while offering competitive gaming performance to the iPad. On both counts, Surface fails badly: Windows is hobbled, Office doesn't entirely work properly in its current form, and it seems as if games are crying out for more horsepower.
Surface RT's many failings may make the upcoming Pro model with the Core i5 processor and full-fat Windows 8 an even more desirable proposition, but in the all-important £400 price range Apple has absolutely nothing to worry about from this lacklustre challenger.