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Old Nov 2, 2012, 09:53 AM   #1
heyallen23
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Wink Should I sell my mac to get a new one?

Hi guys,

I am new here, and I am studying in Tasmania, Hobart in Australia. If anybody knows this tiny tiny place I would be very glad haha.


Anyway I am new to mac, and one week ago I bought a second hand macbook white 2010 on ebay. Didn't go for the latest lines because I like those white macbook's looking. So cute. And I have upgrade it to 5 gb and a 120gb ssd. The whole lot cost me about 1000 beacause I failed at first time and took it to my local store to get it fixed for 200 bucks...

But after one week I found there were few dents and scratches on it, which made me upset. So I just ring apple and they had agreed to replace the enclosure for me...Lucky of me...It will at least look like a brand new one.

And I currently see a guy at ebay selling brand new ones( also 120gb ssd and 4gb ram with unused box&unsed power cord&booklet.....) at 1000 bucks. He got only one left.

I really like this macbook and it will be my main laptop. I am a little worried about it as its battery cycle shows as 300, and battery health as 83% in the app called battery health.Also some keys on keyboard are not that sensitive, I would say they are 80% as brand new ones.

I hope my laptop will last about 2-3 years for watching movie and web browsing, and after that I can still keep it as a collection.

So what do u guys think? Sell mine and get a new one( after replace the enclosure) or simply keep using mine with new enclosure...?

Thanks guys

Allen

Plus do I need to replace my battery? Will apple replace this for free? It last about 3-4 hours for normal use while wifi connected but took some 4 hours( don't know exactly just think it is very slow....) to charge fully, is that normal?...

Last edited by heyallen23; Nov 2, 2012 at 10:20 AM.
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Old Nov 2, 2012, 03:26 PM   #2
mrsir2009
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I'd just keep yours if I was you - It's as good as new anyway
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Old Nov 2, 2012, 11:01 PM   #3
heyallen23
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Originally Posted by mrsir2009 View Post
I'd just keep yours if I was you - It's as good as new anyway
Today I went to next byte( a reseller in Australia) as Apple told me to.

They refused to replace it for me! With an arrogant tone.

Not my first time to have terrible experience there...

Hope u guys get luck...
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Old Nov 4, 2012, 01:21 PM   #4
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It's a 2010 MacBook, I don't know why Apple told you they would replace the case just because it has some dents. Even if the previous owner bought AppleCare, that doesn't cover dents. AppleCare only covers hardware failure, not damages from using it, especially cosmetic damage like dents, scratches, etc.

Of course Apple or any Apple reseller can replace the case if you want, but they'll charge you for it.
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Old Nov 4, 2012, 07:42 PM   #5
heyallen23
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Originally Posted by cocacolakid View Post
It's a 2010 MacBook, I don't know why Apple told you they would replace the case just because it has some dents. Even if the previous owner bought AppleCare, that doesn't cover dents. AppleCare only covers hardware failure, not damages from using it, especially cosmetic damage like dents, scratches, etc.

Of course Apple or any Apple reseller can replace the case if you want, but they'll charge you for it.
That's true.

Thing is I honestly told the guy on apple care that I would like to buy a new one, and had contacted apple and other reseller, but they all ran out of stock. Then guy asked his manager, Who later on asked me to send some photos. After I did that she called me back said she gave the authority to replace it...

That's why I feel lucky...

Thing is I don't think resellers should refuse to replace it after it has already been authorised by apple. Btw I am yellow, I kinda find the guy in next byte is racist.
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Old Nov 4, 2012, 07:58 PM   #6
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Dealing authorized Apple repair centers is always a mixed bag, they have completely different rules, attitudes, etc. than Apple, who most of the time are pretty consistent on how they do things.
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Old Nov 5, 2012, 12:15 AM   #7
heyallen23
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Thanks for your quick reply

Quote:
Originally Posted by cocacolakid View Post
Dealing authorized Apple repair centers is always a mixed bag, they have completely different rules, attitudes, etc. than Apple, who most of the time are pretty consistent on how they do things.
Thanks.

Yeah I found that too, but we don't have apple store here in Tasmania. So...

Sigh...last time my iPhone went wrong and I sent it to apple, took a week or two to send me back...
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Old Nov 5, 2012, 10:55 AM   #8
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Quote:
Originally Posted by heyallen23 View Post
Thanks.

Yeah I found that too, but we don't have apple store here in Tasmania. So...

Sigh...last time my iPhone went wrong and I sent it to apple, took a week or two to send me back...
Yes but at least it came back repaired properly.
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Old Nov 5, 2012, 04:57 PM   #9
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Quote:
Originally Posted by cocacolakid View Post
It's a 2010 MacBook, I don't know why Apple told you they would replace the case just because it has some dents. Even if the previous owner bought AppleCare, that doesn't cover dents. AppleCare only covers hardware failure, not damages from using it, especially cosmetic damage like dents, scratches, etc.

Of course Apple or any Apple reseller can replace the case if you want, but they'll charge you for it.
How much does apple charge for something like this ?
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Old Nov 5, 2012, 05:40 PM   #10
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Originally Posted by loskickking23 View Post
How much does apple charge for something like this ?
You'll have to call Apple and ask.
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Old Nov 6, 2012, 11:18 PM   #11
heyallen23
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Originally Posted by loskickking23 View Post
How much does apple charge for something like this ?
Hi before they agreed to replace for me, I have asked about the price.

I think it's 300 to 400 AUD for the enclosure, and 1000 AUD for the LCD screen.

Hope this helps
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