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Old Nov 7, 2012, 12:35 PM   #3901
thaphatdiva
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Join Date: Oct 2012
Quote:
Originally Posted by GrinnerG View Post
Just wondering if anyone has used WOW as their phone provider? I'm not sure if they're VOIP based or digital.

It was specifically mentioned that the phone line cannot be an IP line but I m not sure on their technology? I know it comes in through the modem they provided but does that make it VOIP?

BTW - first post here and I start on 12/3

Yay, another 12/3 person! Welcome!

----------

Just completed my paperwork call. I did not get the chance to ask whether the 12/3 would be iOS or CPU. But, training will be 9:00AM-6:00PM CST, Monday-Friday. We will be off (with pay) December 24th, 25th, 31st, and January 1st.

During my offer call, I was told that training would include 1 Saturday (December 8th), but this was not mentioned in the paperwork call.
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Old Nov 7, 2012, 12:45 PM   #3902
thewriteway
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Join Date: Oct 2012
Quote:
Originally Posted by GrinnerG View Post
Just wondering if anyone has used WOW as their phone provider? I'm not sure if they're VOIP based or digital.

It was specifically mentioned that the phone line cannot be an IP line but I m not sure on their technology? I know it comes in through the modem they provided but does that make it VOIP?

BTW - first post here and I start on 12/3
Looks like it might be digital:

http://www.wowway.com/all-about-wow

http://www.wowway.com/Our-Products/P...plans-features
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Old Nov 7, 2012, 01:05 PM   #3903
famous600
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Quote:
Originally Posted by thaphatdiva View Post
Yay, another 12/3 person! Welcome!

----------






Just completed my paperwork call. I did not get the chance to ask whether the 12/3 would be iOS or CPU. But, training will be 9:00AM-6:00PM CST, Monday-Friday. We will be off (with pay) December 24th, 25th, 31st, and January 1st.

During my offer call, I was told that training would include 1 Saturday (December 8th), but this was not mentioned in the paperwork call.
12/3 is CPU!
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Old Nov 7, 2012, 01:10 PM   #3904
MrMacMack
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...

Last edited by MrMacMack; Sep 29, 2013 at 11:21 PM.
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Old Nov 7, 2012, 01:24 PM   #3905
GrinnerG
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Join Date: Nov 2012
Quote:
Originally Posted by thaphatdiva View Post
Yay, another 12/3 person! Welcome!

----------

Just completed my paperwork call. I did not get the chance to ask whether the 12/3 would be iOS or CPU. But, training will be 9:00AM-6:00PM CST, Monday-Friday. We will be off (with pay) December 24th, 25th, 31st, and January 1st.

During my offer call, I was told that training would include 1 Saturday (December 8th), but this was not mentioned in the paperwork call.
Thanks! I was also on that call. Some "interesting" questions -

Quote:
Congrats! I bet a load of stress is off your back.
Yes indeed - Thanks!
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Old Nov 7, 2012, 01:34 PM   #3906
Citychic
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Join Date: Oct 2012
Location: New York-Dallas, USA
Quote:
Originally Posted by Stukenbroeker View Post
Well you and I OBVIOUSLY heard wrong!(sarcasm) I think we can rule out the option that those of us who were told iOS for 11/26 are mistaken. I would doubt myself as well if I didn't clearly hear the instruction to "return the iPod touch that is delivered with your imac". So I guess the only options left are multiple classes, or bad info from Apple. I suppose both are plausible.

Congrats to everyone still pushing!
when did you do your paperwork session?

----------

So I went into my local Apple store to complete my I9, the manager was so cool and down to earth!!... Even though the store was super busy!.... it was cool to see the "behind the scenes" look behind the silver doors lol.. So I will be sending my stuff off in a few.. and then the countdown begins!
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Old Nov 7, 2012, 02:24 PM   #3907
calvert6183
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Join Date: Aug 2008
Dallas

Anyone on here lives in Dallas?
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Old Nov 7, 2012, 03:10 PM   #3908
Citychic
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Location: New York-Dallas, USA
Quote:
Originally Posted by calvert6183 View Post
Anyone on here lives in Dallas?
im in that area
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Old Nov 7, 2012, 03:16 PM   #3909
onoderapopular
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Join Date: Jun 2012
I got thanks for playing email 2 weeks ago after interviewing with the team manager, then I am seeing an AHA position in my location again today (date posted 2 days ago)

Do you think I should create a new ID or something..? because when I try to apply it already says "Applied".

Honestly I have no clue why I didnt pass... I have a lot of experience with tech support including being Tier2 agent and I was able to answer all the questions at the interview ...

I know one of my friend lives in a different state, she is a mom and hasnt been working for around 7 years with no tech support experience and she got the job so I am pretty lost
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Old Nov 7, 2012, 03:27 PM   #3910
IceFire
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Join Date: Oct 2012
Just got confirmation that the 11/26 class is CPU on my paperwork call.
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Old Nov 7, 2012, 03:28 PM   #3911
themayorr
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Join Date: Nov 2012
11/26 Class is CPU NOT IOS

The 11/26 Class is for CPU and not IOS ...on the paperwork session class right now and thats what the manager said!!
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Old Nov 7, 2012, 03:34 PM   #3912
famous600
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Join Date: Apr 2010
Quote:
Originally Posted by onoderapopular View Post
I got thanks for playing email 2 weeks ago after interviewing with the team manager, then I am seeing an AHA position in my location again today (date posted 2 days ago)

Do you think I should create a new ID or something..? because when I try to apply it already says "Applied".

Honestly I have no clue why I didnt pass... I have a lot of experience with tech support including being Tier2 agent and I was able to answer all the questions at the interview ...

I know one of my friend lives in a different state, she is a mom and hasnt been working for around 7 years with no tech support experience and she got the job so I am pretty lost
You are not the first and wont be the last to get passed up with an extensive tech background. They want customer service and empathy.

----------

Quote:
Originally Posted by themayorr View Post
The 11/26 Class is for CPU and not IOS ...on the paperwork session class right now and thats what the manager said!!
Nope 11/26 is iOS.
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Old Nov 7, 2012, 03:34 PM   #3913
catbite777
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Join Date: Oct 2012
For the people doing paperwork today (for 11/26) did they tell you that 12/24, 12/25, 12/31 and 1/1 you were off with pay? I am just wondering, as our class would end the week before that (if based on 4 weeks training.) I know they told thaphatdiva that, but her class begins on 12/3.
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Old Nov 7, 2012, 03:35 PM   #3914
IceFire
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Join Date: Oct 2012
Quote:
Originally Posted by famous600 View Post

Nope 11/26 is iOS.
We are on the paperwork call right now and she confirmed to us that it is CPU, not iOS. Perhaps there are indeed different classes.
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Old Nov 7, 2012, 03:41 PM   #3915
Stukenbroeker
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Join Date: Oct 2012
Hey MrMack. I didn't take your comments offensively. I meant to put in that post that I was just kidding with the sarcasm. My personality doesn't come across very well in writing. Oops. So there must be multiple 11/26 classes, since now iOS and CPU have been confirmed by Apple.

So I guess that brings us to this: who has been confirmed for iOS for 11/26?

Catbite777?

Any others?
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Old Nov 7, 2012, 03:48 PM   #3916
catbite777
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Join Date: Oct 2012
Quote:
Originally Posted by Stukenbroeker View Post
Hey MrMack. I didn't take your comments offensively. I meant to put in that post that I was just kidding with the sarcasm. My personality doesn't come across very well in writing. Oops. So there must be multiple 11/26 classes, since now iOS and CPU have been confirmed by Apple.

So I guess that brings us to this: who has been confirmed for iOS for 11/26?

Catbite777?

Any others?
My paperwork isn't until tomorrow and the only thing I was told was on the 2nd interview, in which they said CPU.

I'll be sure to report what they tell me in tomorrow's paperwork session!
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Old Nov 7, 2012, 04:06 PM   #3917
famous600
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Quote:
Originally Posted by IceFire View Post
We are on the paperwork call right now and she confirmed to us that it is CPU, not iOS. Perhaps there are indeed different classes.
They have the incorrect information. I confirmed with a higher up it is INDEED iOS.
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Old Nov 7, 2012, 04:18 PM   #3918
Citychic
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Join Date: Oct 2012
Location: New York-Dallas, USA
Quote:
Originally Posted by famous600 View Post
They have the incorrect information. I confirmed with a higher up it is INDEED iOS.
I guess we will know for sure with no speculation on the 26... so for now its safe to say there is in fact a conflict of information.. so lets move on to a new topic How about those Mets?
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Old Nov 7, 2012, 04:25 PM   #3919
famous600
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Quote:
Originally Posted by Citychic View Post
I guess we will know for sure with no speculation on the 26... so for now its safe to say there is in fact a conflict of information.. so lets move on to a new topic How about those Mets?
Im just kidding Just bored at work thought I would have some fun lolcats
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Old Nov 7, 2012, 04:53 PM   #3920
MrMacMack
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...

Last edited by MrMacMack; Sep 29, 2013 at 11:21 PM.
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Old Nov 7, 2012, 05:18 PM   #3921
cali0028
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Join Date: Jul 2011
Waiting on second call

So after seeing this thread I had applied and got the first call yesterday and waiting till Friday to get the second interview. Crossing my finger that they would call on Friday!

Btw I am in Atlanta
__________________
13" MacBook Air i7, iPhone 5 (White) 2X, iPad Mini
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Old Nov 7, 2012, 05:26 PM   #3922
Citychic
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Quote:
Originally Posted by famous600 View Post
Im just kidding Just bored at work thought I would have some fun lolcats
lolololol No so mets Well talk Giants then hehehe
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Old Nov 7, 2012, 05:26 PM   #3923
onoderapopular
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Quote:
Originally Posted by famous600 View Post
You are not the first and wont be the last to get passed up with an extensive tech background. They want customer service and empathy.[COLOR="#808080"]
Thanks for the response Famous600.
I was told that its important to show customer service and empathy, and I am huge on that and my friend got the job is a nice person but honestly dont really care much about either one of the. She even told me that she would just quite if the training is too tough on her because she applied to kill her time...! Im like then just give it to me if its too tough on you!lol dont know what apple is watching!
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Old Nov 7, 2012, 05:30 PM   #3924
Citychic
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Join Date: Oct 2012
Location: New York-Dallas, USA
Quote:
Originally Posted by MrMacMack View Post
I was on the same call as you, so I can also validate that.



I was there with you as well and I heard them say more than once that it's CPU.



and....



and...



Haha... you can't do that! You know you could start a riot in here doing stuff like that! lol

Look what you did, shame on you! haha haha haha!



and...



and...



lol... terrible terrible.




I didn't think you did, but I just wanted to extend an apology just in case. I think your personality is great and it comes out perfectly fine in your words.
you are a riot not me with your and... and... and with this much training is bound to be fun lol

----------

Quote:
Originally Posted by cali0028 View Post
So after seeing this thread I had applied and got the first call yesterday and waiting till Friday to get the second interview. Crossing my finger that they would call on Friday!

Btw I am in Atlanta
good luck!!! and remember empathy empathy empathy!
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Old Nov 7, 2012, 05:44 PM   #3925
fizzydunlop
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Join Date: Oct 2012
Location: Allentown, PA
My background check has completed and I just missed a call from Apple from my original interviewer

Is it possible I have an opportunity to sip the kool-aid

I hope I landed this job this process has had me on a roller coaster!!!
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