Has anyone else had a bad experience where they had to abuse AT&T about iPhone

Myiphone7 · Nov 9, 2012, 02:50 PM

First let me say, AT&T has most of the time been great. No problems. Very helpful.

My iPhone 5 doesn't get get optimal signal on LTE, and the first rep I talked to was VERY helpful.

I had to talk to another rep to help with the sim

AND

When I asked, "Is there any chance y'all might put a tower in my area?"

She said, "AT&T does not guarantee signal. Read your contract."

I got SO mad. I started abusing. I even looked her up on Facebook.

Spink10 · Nov 9, 2012, 02:53 PM

She should not have said that - control yourself. Hope your issue is fixed.

BFizzzle · Nov 9, 2012, 02:58 PM

you started abusing?

abusing what? your wife? drugs? your kids?

aka777 · Nov 9, 2012, 03:02 PM

It's AT&T, so being inept is part of the job.

Nov 9, 2012, 02:50 PM	#1
Myiphone7 Banned Join Date: Nov 2010	Has anyone else had a bad experience where they had to abuse AT&T about iPhone First let me say, AT&T has most of the time been great. No problems. Very helpful. My iPhone 5 doesn't get get optimal signal on LTE, and the first rep I talked to was VERY helpful. I had to talk to another rep to help with the sim AND When I asked, "Is there any chance y'all might put a tower in my area?" She said, "AT&T does not guarantee signal. Read your contract." I got SO mad. I started abusing. I even looked her up on Facebook.
	1

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Nov 9, 2012, 02:53 PM	#2
Spink10 macrumors 68020 Join Date: Nov 2011	She should not have said that - control yourself. Hope your issue is fixed.
	1

Nov 9, 2012, 02:58 PM	#3
BFizzzle Banned Join Date: Jun 2010 Location: Austin TX	you started abusing? abusing what? your wife? drugs? your kids?
	2

Nov 9, 2012, 03:02 PM	#4
aka777 macrumors 6502 Join Date: Mar 2012	It's AT&T, so being inept is part of the job.
	0