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Old Sep 24, 2012, 11:42 PM   #1
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Why does my iphone 5 say 3G even though it's an LTE area?

I had a blackberry and switched to an iPhone on Verizon. I'm on the unlimited plan, which i think i was on for the blackberry. Am i supposed to switch to the 2GB plan? My city has LTE coverage but it just says "Verizon 3G". I tried resetting network settings and turning it to airplane mode, but nothing happened and it just returned back to 3G.
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Old Sep 24, 2012, 11:44 PM   #2
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Call Verizon up, It seems as though something isn't right with the account to allow for LTE access. SIM Card firmly seated, etc?
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Old Sep 24, 2012, 11:56 PM   #3
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i'm going to call them up tomorrow. could this possibly be because of the unlimited plan i am on right now or is just a technical issue? i transferred an upgrade in order for me to upgrade to the iphone from the blackberry and kept the same plan i was on the blackberry for the iphone.
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Old Nov 9, 2012, 10:36 AM   #4
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I have the same issue with 4glte verizon

I just activated 2 iphone 5's last night. Both say 3g
called tech, 1st lady told me Chicago was not yet 4glte, I requested a tech as I did not switch carriers to pay more for the same. tech resent info, I reset my phone, did the latest update and connected to my wifi. Still 3g only.

not happy at all
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Old Nov 9, 2012, 10:42 AM   #5
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Is there any way to check and see if another LTE phone on a different line is getting LTE in your area? If they aren't either, then it's probably because there's no coverage by you.

Just because a carrier says a city has LTE, doesn't meant the WHOLE city is blanketed with it. Sprint users are finding that out that hard way.
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Old Nov 9, 2012, 03:23 PM   #6
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I noticed that sometimes, particularly indoors, I only get HSPA+. Other times I get LTE. It could be the area or that walls block the LTE signal.
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Old Nov 9, 2012, 04:16 PM   #7
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maybe you're just not in the part of town that has LTE. ala sprint users. Could just go to your nearest Verizon store or try to reinsert your sim.
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Old Jun 19, 2013, 06:52 AM   #8
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I have Verizon and commute by train in NJ and have found that my iPhone 5 goes from no service to 3G to LTE depending on the town we are traveling through. It's normal to see 3G at times.
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