Why does my iphone 5 say 3G even though it's an LTE area?

confusedasdf · Sep 24, 2012, 11:42 PM

I had a blackberry and switched to an iPhone on Verizon. I'm on the unlimited plan, which i think i was on for the blackberry. Am i supposed to switch to the 2GB plan? My city has LTE coverage but it just says "Verizon 3G". I tried resetting network settings and turning it to airplane mode, but nothing happened and it just returned back to 3G.

dontwalkhand · Sep 24, 2012, 11:44 PM

Call Verizon up, It seems as though something isn't right with the account to allow for LTE access. SIM Card firmly seated, etc?

confusedasdf · Sep 24, 2012, 11:56 PM

i'm going to call them up tomorrow. could this possibly be because of the unlimited plan i am on right now or is just a technical issue? i transferred an upgrade in order for me to upgrade to the iphone from the blackberry and kept the same plan i was on the blackberry for the iphone.

dbeard · Nov 9, 2012, 10:36 AM

I just activated 2 iphone 5's last night. Both say 3g
called tech, 1st lady told me Chicago was not yet 4glte, I requested a tech as I did not switch carriers to pay more for the same. tech resent info, I reset my phone, did the latest update and connected to my wifi. Still 3g only.

not happy at all

scaredpoet · Nov 9, 2012, 10:42 AM

Is there any way to check and see if another LTE phone on a different line is getting LTE in your area? If they aren't either, then it's probably because there's no coverage by you.

Just because a carrier says a city has LTE, doesn't meant the WHOLE city is blanketed with it. Sprint users are finding that out that hard way.

Stuntman06 · Nov 9, 2012, 03:23 PM

I noticed that sometimes, particularly indoors, I only get HSPA+. Other times I get LTE. It could be the area or that walls block the LTE signal.

tymaster50 · Nov 9, 2012, 04:16 PM

maybe you're just not in the part of town that has LTE. ala sprint users. Could just go to your nearest Verizon store or try to reinsert your sim.

Braypa · Today, 06:52 AM

I have Verizon and commute by train in NJ and have found that my iPhone 5 goes from no service to 3G to LTE depending on the town we are traveling through. It's normal to see 3G at times.

Sep 24, 2012, 11:42 PM	#1
confusedasdf macrumors newbie Join Date: Sep 2012	Why does my iphone 5 say 3G even though it's an LTE area? I had a blackberry and switched to an iPhone on Verizon. I'm on the unlimited plan, which i think i was on for the blackberry. Am i supposed to switch to the 2GB plan? My city has LTE coverage but it just says "Verizon 3G". I tried resetting network settings and turning it to airplane mode, but nothing happened and it just returned back to 3G.
	1

Sep 24, 2012, 11:44 PM	#2
dontwalkhand macrumors 68030 Join Date: Jul 2007 Location: Phoenix, AZ	Call Verizon up, It seems as though something isn't right with the account to allow for LTE access. SIM Card firmly seated, etc? __________________ Once you go you never go back iPhone 5 16GB Black & Slate Sprint::2010 MacBook Air 13" 1.86 C2D::iPad mini 16GB Wi-Fi::Various other Apple products.
	1

Nov 9, 2012, 10:36 AM	#4
dbeard macrumors newbie Join Date: Nov 2012	I have the same issue with 4glte verizon I just activated 2 iphone 5's last night. Both say 3g called tech, 1st lady told me Chicago was not yet 4glte, I requested a tech as I did not switch carriers to pay more for the same. tech resent info, I reset my phone, did the latest update and connected to my wifi. Still 3g only. not happy at all
	0

Nov 9, 2012, 10:42 AM	#5
scaredpoet macrumors 68040 Join Date: Apr 2007	Is there any way to check and see if another LTE phone on a different line is getting LTE in your area? If they aren't either, then it's probably because there's no coverage by you. Just because a carrier says a city has LTE, doesn't meant the WHOLE city is blanketed with it. Sprint users are finding that out that hard way. __________________ If you're not a clairvoyant, then you shouldn't be speaking for a dead guy.
	0

Nov 9, 2012, 03:23 PM	#6
Stuntman06 macrumors 6502 Join Date: Sep 2011 Location: Metro Vancouver, B.C, Canada	I noticed that sometimes, particularly indoors, I only get HSPA+. Other times I get LTE. It could be the area or that walls block the LTE signal. __________________ <\ \>tuntman
	0

Sep 24, 2012, 11:56 PM	#3
confusedasdf Thread Starter macrumors newbie Join Date: Sep 2012	i'm going to call them up tomorrow. could this possibly be because of the unlimited plan i am on right now or is just a technical issue? i transferred an upgrade in order for me to upgrade to the iphone from the blackberry and kept the same plan i was on the blackberry for the iphone.
	0

Nov 9, 2012, 04:16 PM	#7
tymaster50 macrumors 68000 Join Date: Oct 2012 Location: New Jersey	maybe you're just not in the part of town that has LTE. ala sprint users. Could just go to your nearest Verizon store or try to reinsert your sim.
	0

Today, 06:52 AM	#8
Braypa macrumors newbie Join Date: Jun 2013	I have Verizon and commute by train in NJ and have found that my iPhone 5 goes from no service to 3G to LTE depending on the town we are traveling through. It's normal to see 3G at times.
	0

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