Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Nov 7, 2012, 04:38 PM   #1
WillFisher
macrumors 6502
 
Join Date: Feb 2011
New iPhone 4 wifi issues?

Hi there,

So, being the lovely guy I am, I got my girlfriend a new iPhone 4 today, unboxed it and its all good, although the wifi seems to not be picked up half the time, whereas the 4s I have and the iPad and her old 3G could all get the wifi fine.
Could this be down to the phone and faulty wifi, or possibly too many devices on the wifi? Or maybe even just a software issue?
One last thing, on all devices we can see our neighbours wifi, yet on this new iPhone 4, cannot see it.
Also, brand new from Apple, not a reseller or anything.
Thanks guys!

Edit: Forgot to mention, it does get wifi, but its either really weak, or only strong when close to the router!
__________________
2013 MBA, i5/256/8 with a Samsung Display
2011 Mac Mini 2.3GHz i5, Focusrite 2i2, White Audioengine A2, Blue Snowball Mic

iToys: White iPhone 5, White iPad 3, ATV3, Time Capsule, Airport Express.
WillFisher is offline   0 Reply With Quote
Old Nov 7, 2012, 05:48 PM   #2
mikeydeezy
macrumors 6502a
 
Join Date: Jun 2010
Location: MN, USA
Could be an issue with it.

A swap at the Apple store (rather, a return/repurchase in one transaction) may be due.
__________________
Ordered: T-Mobile iPhone 6 Plus Gold 128GB
Date: 11/14/2014 @ 4PM
Shipped on: 11/17/2014
mikeydeezy is offline   0 Reply With Quote
Old Nov 7, 2012, 07:29 PM   #3
Arelunde
macrumors Demi-God
 
Arelunde's Avatar
 
Join Date: Jul 2011
Location: CA Central Coast
Try a hard reset a couple times in a row. Might take care of the situation...

Hold power and home button at the same time until the white apple appears, let go. I had an iPhone 4 until I just received my iPhone 5 and never had any wifi issues with it. If it continues to have problems, you might consider returning it.
__________________
Always learning...
Arelunde is offline   0 Reply With Quote
Old Nov 7, 2012, 08:04 PM   #4
PNutts
macrumors 601
 
PNutts's Avatar
 
Join Date: Jul 2008
Location: Pacific Northwest, US
Are you bridging the gap between the antennas with your hand/fingers (or to put it another way, does it not get a good signal in a case or on a table untouched)?
PNutts is offline   0 Reply With Quote
Old Nov 8, 2012, 07:19 AM   #5
WillFisher
Thread Starter
macrumors 6502
 
Join Date: Feb 2011
Quote:
Originally Posted by mikeydeezy View Post
Could be an issue with it.

A swap at the Apple store (rather, a return/repurchase in one transaction) may be due.

Was worried I might have to do this, damn. This is my first purchase with an issue though in 6 years, I'm doing well!


Quote:
Originally Posted by Arelunde View Post
Try a hard reset a couple times in a row. Might take care of the situation...

Hold power and home button at the same time until the white apple appears, let go. I had an iPhone 4 until I just received my iPhone 5 and never had any wifi issues with it. If it continues to have problems, you might consider returning it.

Tried a few hard resets already, also tried resetting the network settings several times in case. Again, upsetting I might have too, is 14 days the policy?


Quote:
Originally Posted by PNutts View Post
Are you bridging the gap between the antennas with your hand/fingers (or to put it another way, does it not get a good signal in a case or on a table untouched)?
I thought it could be the dredded antennagate with a case, and this seemed to fix it a little bit, but still nothing on my iPad or old 3GS, and surely the 3GS should have "worse" or just as good wifi.
__________________
2013 MBA, i5/256/8 with a Samsung Display
2011 Mac Mini 2.3GHz i5, Focusrite 2i2, White Audioengine A2, Blue Snowball Mic

iToys: White iPhone 5, White iPad 3, ATV3, Time Capsule, Airport Express.
WillFisher is offline   0 Reply With Quote
Old Nov 8, 2012, 01:28 PM   #6
WillFisher
Thread Starter
macrumors 6502
 
Join Date: Feb 2011
Any other ideas guys? Or just take it in?
Although I guess I could try a fresh install, if you think thats a good idea?
__________________
2013 MBA, i5/256/8 with a Samsung Display
2011 Mac Mini 2.3GHz i5, Focusrite 2i2, White Audioengine A2, Blue Snowball Mic

iToys: White iPhone 5, White iPad 3, ATV3, Time Capsule, Airport Express.
WillFisher is offline   0 Reply With Quote
Old Nov 8, 2012, 11:27 PM   #7
travis.hansen
macrumors regular
 
Join Date: Nov 2012
Quote:
Originally Posted by WillFisher View Post
Any other ideas guys? Or just take it in?
Although I guess I could try a fresh install, if you think thats a good idea?
There is a wifi screw at the top of the phone if you open it up. It is the top screw that holds in the shield, if that is loose or missing it can mess it up.

This video demonstrates how to fix the issue.

http://www.youtube.com/watch?v=ZeiG5Nm1kcc
travis.hansen is offline   0 Reply With Quote
Old Nov 9, 2012, 04:08 PM   #8
WillFisher
Thread Starter
macrumors 6502
 
Join Date: Feb 2011
Quote:
Originally Posted by travis.hansen View Post
There is a wifi screw at the top of the phone if you open it up. It is the top screw that holds in the shield, if that is loose or missing it can mess it up.

This video demonstrates how to fix the issue.

http://www.youtube.com/watch?v=ZeiG5Nm1kcc
It's a brand new phone though. Would this break warranty? And would it really come with a losse screw?
__________________
2013 MBA, i5/256/8 with a Samsung Display
2011 Mac Mini 2.3GHz i5, Focusrite 2i2, White Audioengine A2, Blue Snowball Mic

iToys: White iPhone 5, White iPad 3, ATV3, Time Capsule, Airport Express.
WillFisher is offline   0 Reply With Quote
Old Nov 9, 2012, 08:27 PM   #9
travis.hansen
macrumors regular
 
Join Date: Nov 2012
Quote:
Originally Posted by WillFisher View Post
It's a brand new phone though. Would this break warranty? And would it really come with a losse screw?
They are assembled by hand so there is always the chance that it came that way. However I would not risk opening a brand new iPhone 4. You should schedule an appointment with the genius bar and have them replace or fix it.
travis.hansen is offline   0 Reply With Quote
Old Nov 12, 2012, 12:16 PM   #10
WillFisher
Thread Starter
macrumors 6502
 
Join Date: Feb 2011
Quote:
Originally Posted by travis.hansen View Post
They are assembled by hand so there is always the chance that it came that way. However I would not risk opening a brand new iPhone 4. You should schedule an appointment with the genius bar and have them replace or fix it.
Booked myself in for a Wednesday appointment, recon it will be a fix/new unit? I just don't want to be waiting around for like 2 hours in London with nothing todo...
__________________
2013 MBA, i5/256/8 with a Samsung Display
2011 Mac Mini 2.3GHz i5, Focusrite 2i2, White Audioengine A2, Blue Snowball Mic

iToys: White iPhone 5, White iPad 3, ATV3, Time Capsule, Airport Express.
WillFisher is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iPhone 5 Wifi Issues Imory iPhone Tips, Help and Troubleshooting 15 May 19, 2014 01:18 PM
iPhone 5 - wifi issues still with 6.1.4? Dented iPhone 5 Aug 9, 2013 10:27 AM
iPhone 5 Wifi Issues coffeemadmanUK iPhone 5 Nov 19, 2012 10:04 AM
Iphone 5 Wifi Issues rosiros iPhone Tips, Help and Troubleshooting 1 Oct 22, 2012 08:18 AM
iPhone 4 wifi issues? NicolaW iPhone Tips, Help and Troubleshooting 1 Oct 18, 2012 06:47 AM

Forum Jump

All times are GMT -5. The time now is 10:31 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC