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Old Oct 20, 2011, 03:57 PM   #26
byrnsy
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Join Date: Oct 2011
Quote:
Originally Posted by munkery View Post
Do users having this issue use a passcode?

Maybe the backup service is blocked by locking the device with passcode?
Mine has a passcode turned on and iCloud is still working.
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Old Nov 11, 2012, 06:15 AM   #27
hannanazine
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Join Date: Nov 2012
It worked!

I was having the same problem since I got a 4s, but then I got it to work by doing the following (I don't know what worked, so I'll just say everything I did):

- deleting my previous backup though the iCloud app on my computer
- checking on iTunes if it was selected as iCloud backup (it was, so I unchecked it and checked it again)
- going on the iCloud menu on my phone and checking if iCloud was on. Since it was (and that is the part I think that worked), I unchecked it, confirmed and checked again, and this time it asked for my iTunes password and all.
- The next time I locked it while charging, when I unlocked it, the numbers on my wifi data counter had changed, which meant it started trying backing up.
- There is one thing, though, you can't unlock the phone during the process, otherwise it will stop backing up.
- I left it overight and now I'm letting it a couple of hours more just to be safe (since my last mannual backup took 10 hours), but it is already showing my backup on the iCloud app on my computer, so I'm pretty sure it worked.

Thank you, guys!
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