Hp 3520 printer wont scan

monroedave · Nov 13, 2012, 09:32 PM

i am running a Mac 10.6.8 with a HP 3520 e-all in one printer.

it prints fine but i cant scan.

apparently you have to enable the scan to computer function in the HP utility window. however when i try to do that i get a communication error saying it cant communcate with the printer.

not sure how to enable.

thanks in advance

Dave

JediMeister · Nov 15, 2012, 06:33 PM

I think, starting with Mac OS X 10.6, most printer manufacturers don't even bother including a scanner utility with their included setup software. Try using Image Capture to initiate scanning. Or are you trying to get it where you push the Scan button on the mini display on the printer and it creates an image file on a computer?

teleromeo · Nov 15, 2012, 06:47 PM

I have an other model HP-AIO that has the same issue. I get it working just by toggling scan to computer off and on in HP-utility.

Pheo · Nov 16, 2012, 04:14 AM

If you get really stuck, worth investigating the built in web server of your printer - I can get my HP all in One to scan using that. Works OK,

Jnardis · Nov 16, 2012, 07:44 AM

I have an HP 7680 all in one and am having the same issue. It worked perfectly in the past. I recently purchased an Airport Extreme and thought that was the issue, but I think it may be the Lion update that I did instead.

Jnardis · Nov 17, 2012, 06:36 AM

Quote:

Originally Posted by Pheo

If you get really stuck, worth investigating the built in web server of your printer - I can get my HP all in One to scan using that. Works OK,

Which HP do you have and how is the setup?

Pheo · Nov 17, 2012, 06:37 AM

Quote:

Originally Posted by Jnardis

Which HP do you have and how is the setup?

B109 from memory - it's just called an HP All in One

There was a button I found in the driver control panel - although it just opened Safari to a wierd URL

Nov 13, 2012, 09:32 PM	#1
monroedave macrumors newbie Join Date: Nov 2012	Hp 3520 printer wont scan i am running a Mac 10.6.8 with a HP 3520 e-all in one printer. it prints fine but i cant scan. apparently you have to enable the scan to computer function in the HP utility window. however when i try to do that i get a communication error saying it cant communcate with the printer. not sure how to enable. thanks in advance Dave
	0

Nov 15, 2012, 06:47 PM	#3
teleromeo macrumors 65816 Join Date: Dec 2006 Location: kidnapped by aliens	I have an other model HP-AIO that has the same issue. I get it working just by toggling scan to computer off and on in HP-utility. __________________ wie heb ik aan de lijn hallo hallo
	0

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Nov 15, 2012, 06:33 PM	#2
JediMeister macrumors 68040 Join Date: Oct 2008	I think, starting with Mac OS X 10.6, most printer manufacturers don't even bother including a scanner utility with their included setup software. Try using Image Capture to initiate scanning. Or are you trying to get it where you push the Scan button on the mini display on the printer and it creates an image file on a computer?
	0

Nov 16, 2012, 04:14 AM	#4
Pheo macrumors regular Join Date: Jun 2011	If you get really stuck, worth investigating the built in web server of your printer - I can get my HP all in One to scan using that. Works OK,
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Nov 16, 2012, 07:44 AM	#5
Jnardis macrumors 6502a Join Date: Jun 2010	I have an HP 7680 all in one and am having the same issue. It worked perfectly in the past. I recently purchased an Airport Extreme and thought that was the issue, but I think it may be the Lion update that I did instead.
	0