Go Back   MacRumors Forums > Apple Hardware > Apple TV and Home Theater

Reply
 
Thread Tools Search this Thread Display Modes
Old Oct 26, 2012, 03:01 PM   #176
Diode
macrumors 68020
 
Diode's Avatar
 
Join Date: Apr 2004
Location: Washington DC
Send a message via AIM to Diode
Quote:
Originally Posted by Topfry View Post
Just to let anyone interested know, I was having the same issue with a Prometheus Blu Ray ie only downloading an SD copy in iTunes... after contacting Fox customer support they have furnished me with a replacement code for a HD copy. So email them...
US or UK?
Diode is offline   0 Reply With Quote
Old Oct 27, 2012, 12:13 PM   #177
Topfry
macrumors newbie
 
Join Date: Apr 2011
UK... And at least a couple of people on this thread from the UK seem to have downloaded HD versions straight off the bat.
Topfry is offline   0 Reply With Quote
Old Oct 27, 2012, 01:29 PM   #178
ltb7
macrumors 6502
 
Join Date: Nov 2010
did Tyler Perry's Witness Protection download in HD?
ltb7 is offline   0 Reply With Quote
Old Oct 28, 2012, 01:42 PM   #179
Starhawk
macrumors member
 
Join Date: Jul 2008
Quote:
Originally Posted by Gadget-Man View Post
I just purchased all seasons of True Blood, the revised Blu-Rays with DVD and Digital Copy and was expecting them to download in iTunes as HD, as some people have been saying and so far Season 1 did NOT download in HD, only SD.

Can someone tell me which seasons they have downloaded that have been HD so I can return the ones that are downloading in SD, please!
Gadgetman, are you sure your Blu-Ray version is the newest HBO Select version?

The older sets look very similar to the newer ones. The older ones download SD only, while the newer ones download HD.

Older Set
Newer "HBO Select" set
Starhawk is offline   0 Reply With Quote
Old Oct 29, 2012, 12:19 AM   #180
Gadget-Man
macrumors newbie
 
Join Date: Aug 2009
Starhawk, I purchased all 4 seasons of the Blu-Ray + DVD + Digital Copy which is the HBO Select ones. Season 1 downloaded on iTunes as SD, so I didn't want to open the rest of them if they are SD. Was going to take them back. I contacted HBO support thru their website like a week ago and have heard nothing back from them! Been trying to call them, but can't get thru with the storm! (212) 512-1208.


Quote:
Originally Posted by Starhawk View Post
Gadgetman, are you sure your Blu-Ray version is the newest HBO Select version?

The older sets look very similar to the newer ones. The older ones download SD only, while the newer ones download HD.

Older Set
Newer "HBO Select" set

Last edited by Gadget-Man; Nov 1, 2012 at 12:30 AM.
Gadget-Man is offline   1 Reply With Quote
Old Nov 1, 2012, 07:52 PM   #181
Stuipdboy1000
macrumors 6502a
 
Stuipdboy1000's Avatar
 
Join Date: Jun 2007
Location: Perth, Scotland, UK
Quote:
Originally Posted by Topfry View Post
UK... And at least a couple of people on this thread from the UK seem to have downloaded HD versions straight off the bat.
Who at Fox did you email? I finally got a reply from them this morning telling me they don't do HD digital copies.
__________________
Mac Pro (Late 2013), 3.7GHz Quad Core, 12GB RAM, 10.10.1
64GB iPhone 6, iOS 8.1.2 / 16GB iPad (3rd Gen), iOS 8.1.2
Apple TV (3rd Gen)
Stuipdboy1000 is offline   0 Reply With Quote
Old Nov 2, 2012, 02:34 PM   #182
Topfry
macrumors newbie
 
Join Date: Apr 2011
Quote:
Originally Posted by Stuipdboy1000 View Post
Who at Fox did you email? I finally got a reply from them this morning telling me they don't do HD digital copies.
You're right - I eventually resubmitted a new code they gave me, under the impression that this would give me an hd copy, and lo and behold it was SD again. Only after the fourth email did they, still slightly cryptically, that this was a feature they may adopt in the future. I found that both apple and fox avoided my explicit and direct enquiry about SD vs HD downloads on this specific Bluray, and only eventually addressed my question after several back and forth emails.
Yet some people, a couple of pages back, claim to have downloaded an HD copy from the same product edition as myself.
Topfry is offline   0 Reply With Quote
Old Nov 2, 2012, 04:31 PM   #183
Tezcatlipoca
macrumors regular
 
Join Date: May 2012
Location: Cambridge, UK
Quote:
Originally Posted by Topfry View Post
You're right - I eventually resubmitted a new code they gave me, under the impression that this would give me an hd copy, and lo and behold it was SD again. Only after the fourth email did they, still slightly cryptically, that this was a feature they may adopt in the future. I found that both apple and fox avoided my explicit and direct enquiry about SD vs HD downloads on this specific Bluray, and only eventually addressed my question after several back and forth emails.
Yet some people, a couple of pages back, claim to have downloaded an HD copy from the same product edition as myself.
It's the truth, not a "claim"

I used the code on the standard (not 3D) UK BD of Prometheus on the Fox Digital Copy website, which then gave me an iTunes code that redeemed the SD *and* HD versions.
Attached Thumbnails
Click image for larger version

Name:	Prometheus HD Digital Copy.jpg
Views:	131
Size:	126.3 KB
ID:	374489  
__________________
21.5" iMac (2.5GHz i5, 2011) | iPad Air (128GB, WiFi, Space Grey) | iPhone 5S (64GB, Space Grey) | Apple TV 3rd gen
Tezcatlipoca is offline   0 Reply With Quote
Old Nov 3, 2012, 04:29 AM   #184
Topfry
macrumors newbie
 
Join Date: Apr 2011
I don't doubt you; Fox Digital do, however:

"Dear xxxxx,

We apologize for any inconvenience but we cannot validate any posting on a forum. As of now, a High Definition Digital Copy transfer is a feature we hope to support in the future.

Best Regards,

Fox Digital Copy Support"
Topfry is offline   0 Reply With Quote
Old Nov 3, 2012, 11:27 AM   #185
Tezcatlipoca
macrumors regular
 
Join Date: May 2012
Location: Cambridge, UK
How bizarre!

I *did* get the HD version via the BD code, as did others here. I don't understand why Fox is denying it completely. I wonder if it was some sort of screw up? Perhaps if I bought another 2D BD now and redeemed the code I'd only get the SD digital copy.
__________________
21.5" iMac (2.5GHz i5, 2011) | iPad Air (128GB, WiFi, Space Grey) | iPhone 5S (64GB, Space Grey) | Apple TV 3rd gen
Tezcatlipoca is offline   0 Reply With Quote
Old Nov 3, 2012, 11:40 AM   #186
Starhawk
macrumors member
 
Join Date: Jul 2008
Quote:
Originally Posted by Gadget-Man View Post
Starhawk, I purchased all 4 seasons of the Blu-Ray + DVD + Digital Copy which is the HBO Select ones. Season 1 downloaded on iTunes as SD, so I didn't want to open the rest of them if they are SD. Was going to take them back. I contacted HBO support thru their website like a week ago and have heard nothing back from them! Been trying to call them, but can't get thru with the storm! (212) 512-1208.
Either you got an old code by mistake, or HBO has changed all the codes to download SD only. I have Season 1 and 4 and both downloaded HD for sure, and they still show up in my Purchases section as such.

I think it's also likely that you got an old code (the SD only codes from the original boxes by mistake). It happens. I recently bought Scarface and the digital code in the case downloaded The Mummy!

Let us know what you find out.
Starhawk is offline   0 Reply With Quote
Old Nov 3, 2012, 01:42 PM   #187
Tezcatlipoca
macrumors regular
 
Join Date: May 2012
Location: Cambridge, UK
Quote:
Originally Posted by Tezcatlipoca View Post
How bizarre!

I *did* get the HD version via the BD code, as did others here. I don't understand why Fox is denying it completely. I wonder if it was some sort of screw up? Perhaps if I bought another 2D BD now and redeemed the code I'd only get the SD digital copy.
So, someone on another forum I visit has had the SD vs. HD digital copy issue too.

They bought the 3D BD, and the code only gave them the SD digital copy. They emailed Fox and were told the same as Topfry was told.

They've now taken it back to where they purchased it and got the 2D BD instead (same as mine).

They've redeemed the code, and... the HD digital copy is downloading.

http://www.cableforum.co.uk/board/23...l#post35492020


- Why is Fox telling people that it does not supply HD digital copies?

- Why does the 2D BD give you the HD version but the 3D BD does not?
__________________
21.5" iMac (2.5GHz i5, 2011) | iPad Air (128GB, WiFi, Space Grey) | iPhone 5S (64GB, Space Grey) | Apple TV 3rd gen
Tezcatlipoca is offline   0 Reply With Quote
Old Nov 4, 2012, 01:39 PM   #188
Topfry
macrumors newbie
 
Join Date: Apr 2011
I bought the 2d copy as well. There is something odd about it, it's as if both itunes and Fox are perfectly aware of an issue; when company's are repeatedly evasive and then eventually deny a particular problem, bs alarms start ringing. I took the time to explain the problem to both as simply and plainly as possible, and they couldn't seem to grasp it for 4 emails and then categorically deny it... Hmmm!
Topfry is offline   0 Reply With Quote
Old Nov 10, 2012, 03:11 PM   #189
Lnds500
macrumors newbie
 
Join Date: Nov 2012
Awesome thread! Subscribed and bookmarked the DC spreadsheet!
Lnds500 is offline   0 Reply With Quote
Old Nov 11, 2012, 08:00 AM   #190
Gadget-Man
macrumors newbie
 
Join Date: Aug 2009
Starhawk, I just bought a new code for season 4 and you even goto the hboselect website and it redeems in iTunes as SD, so I guess HBO has changed it. So I updated the spreadsheet to show all seasons iTunes redeem at SD.


Quote:
Originally Posted by Starhawk View Post
Either you got an old code by mistake, or HBO has changed all the codes to download SD only. I have Season 1 and 4 and both downloaded HD for sure, and they still show up in my Purchases section as such.

I think it's also likely that you got an old code (the SD only codes from the original boxes by mistake). It happens. I recently bought Scarface and the digital code in the case downloaded The Mummy!

Let us know what you find out.

Last edited by Gadget-Man; Nov 11, 2012 at 02:35 PM.
Gadget-Man is offline   0 Reply With Quote
Old Nov 12, 2012, 11:55 PM   #191
Starhawk
macrumors member
 
Join Date: Jul 2008
Quote:
Originally Posted by Gadget-Man View Post
Starhawk, I just bought a new code for season 4 and you even goto the hboselect website and it redeems in iTunes as SD, so I guess HBO has changed it. So I updated the spreadsheet to show all seasons iTunes redeem at SD.
Thanks for the heads up and sorry to hear. I still had seasons 2 & 3 to get, but I think I'll be passing now.
Starhawk is offline   0 Reply With Quote
Old Nov 13, 2012, 12:21 AM   #192
benh911f
macrumors 6502
 
Join Date: Mar 2009
Quote:
Originally Posted by Gadget-Man View Post
Starhawk, I just bought a new code for season 4 and you even goto the hboselect website and it redeems in iTunes as SD, so I guess HBO has changed it. So I updated the spreadsheet to show all seasons iTunes redeem at SD.
This is BS on the studios part. The inconsistency and mismanagement of DCs is maddening. I was hoping HBO would be starting a new trend with HD downloads, but now they just decide to change it without mention. It's borderline bait and switch if you ask me.
benh911f is offline   0 Reply With Quote
Old Nov 13, 2012, 01:44 AM   #193
Moonloop
macrumors member
 
Join Date: Mar 2012
Region coding returns ?

Seems to me that the studios are cutting off their noses to spite their face . I have >2k movies on disc accumulated over the last 15 years but am strongly thinking of looking for a different hobby because of the direction of the studios treatment of collectors . I have never downloaded a torrent or bought a cheap street copy or copied a disc with a view to selling it in bulk , yet they treat us all as potential criminals in some respects .

My Zone A 4-disc BD refuses to give me a DC for my IPad ( I'm in the ' wrong region ' ) , Titanic ( All Zone ! ) Limited Boxset , ' wrong region ' and the worst example was ' ' Snow White and the Huntsman ' Zone B purchased on a trip to London to see ' Skyfall ' in Leicester Square on opening weekend . When I returned home to Ireland iTunes informed me that the DC was not available in ' my region ' despite still being in Zone B !!!!!!!

I've always loved movies but I'm getting really bored with the studios poor employment of technology at the expense of their best , most loyal customers .

M
Moonloop is offline   0 Reply With Quote
Old Nov 14, 2012, 09:53 AM   #194
Lnds500
macrumors newbie
 
Join Date: Nov 2012
Just to clarify... How do we know that movies like Peter Pan, Finding Nemo, Game of Thrones etc will give SD DCs? They aren't even out yet.
Lnds500 is offline   1 Reply With Quote
Old Nov 14, 2012, 09:56 AM   #195
ltb7
macrumors 6502
 
Join Date: Nov 2010
Quote:
Originally Posted by Lnds500 View Post
Just to clarify... How do we know that movies like Peter Pan, Finding Nemo, Game of Thrones etc will give SD DCs? They aren't even out yet.
Disney movies give SD as a general rule which hopefully will change one day in the future
ltb7 is offline   0 Reply With Quote
Old Nov 14, 2012, 09:58 AM   #196
Lnds500
macrumors newbie
 
Join Date: Nov 2012
Quote:
Originally Posted by ltb7 View Post
Disney movies give SD as a general rule which hopefully will change one day in the future
Yes, but shouldn't the spreadsheet list Digital Copies which have been checked if they are SD or not? Otherwise we won't know if it's speculation or confirmed
Lnds500 is offline   1 Reply With Quote
Old Nov 14, 2012, 11:06 AM   #197
jlhollander
macrumors newbie
 
Join Date: Jul 2010
Just downloaded Savages, US, in full HD. Another by universal.
jlhollander is offline   0 Reply With Quote
Old Nov 16, 2012, 03:01 PM   #198
donrsd
macrumors 6502
 
Join Date: Dec 2011
Location: South Florida
Surprised nobody has posted this yet.

Brave (from 3d bluray set) iTunes digital copy = SD
__________________
PSN: DonVCorleone
The U - NY Mets - NY Giants - Miami Heat

Quote Me So I Am Notified
donrsd is offline   0 Reply With Quote
Old Nov 16, 2012, 03:03 PM   #199
Lnds500
macrumors newbie
 
Join Date: Nov 2012
Quote:
Originally Posted by donrsd View Post
Surprised nobody has posted this yet.

Brave (from 3d bluray set) iTunes digital copy = SD
Disney really needs to change its DC policy
Lnds500 is offline   1 Reply With Quote
Old Nov 16, 2012, 03:39 PM   #200
donrsd
macrumors 6502
 
Join Date: Dec 2011
Location: South Florida
Quote:
Originally Posted by Lnds500 View Post
Disney really needs to change its DC policy
Well on the sneak peeks, they have Monsters inc 3d bluray (its on preorder from amazon, along with peter pan WITH $$$ OFF COUPONS now)

The 3d sneak peek says that they have HD DIGITAL FILES coming, which most likely means watch it directly from disney online site in HD, not on an apple tv

I do wish that Cinderella 2 & 3 had digital copies. NO digital copy makes the title kind of worthless to me
__________________
PSN: DonVCorleone
The U - NY Mets - NY Giants - Miami Heat

Quote Me So I Am Notified
donrsd is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Apple TV and Home Theater

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Question about Blu Ray Movies w/ Digital Copies SteelBlueTJ Digital Video 0 Nov 30, 2013 04:14 PM
Blu-Ray for MacBook Pros - Finally, a 9.5mm Slot-Load Blu-Ray Drive! Prodo123 MacBook Pro 72 Sep 15, 2013 11:17 AM
Downloading 'Blu Ray Digital Copies' -BigMac- OS X 10.8 Mountain Lion 1 Oct 21, 2012 03:38 PM
Fox to offer Digital Copies for $15 weeks before Blu-ray/DVD Rigby Apple TV and Home Theater 11 Sep 18, 2012 01:37 AM

Forum Jump

All times are GMT -5. The time now is 04:28 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC