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Old Nov 18, 2012, 01:08 AM   #1
yoo18478
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What can the 1 year warranty do about this.

hey macpeeps

So I have bought a macbook air 5 months ago, and did my apple registration online. But, after a while I have begun to notice several issued with the hardware. I have never dropped it, handled it roughly, or anything like that, but a dent appeared on the corners, and on the palm rest. Whenever I plug my charger into a safe "all-apple-complying" wall, i keep getting electrical shock/tingles on the palm rest/corners, and when i have headphones (any one) plugged in, my left side is definitely louder than the right, and i hear a buzzing sound (compared with iPhone). What should i do?
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Old Nov 18, 2012, 02:47 AM   #2
Frosties
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Use a grounded outlet - no tingle. For balanced sound in earphones the plug must be fullt inserted. Is it? If it is then hardware fault. Buzzing also hardware fault. The dent - if it was not there on delivery then it's manmade.

Last edited by Frosties; Nov 18, 2012 at 02:53 AM.
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Old Nov 18, 2012, 03:27 PM   #3
Cozmo85
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Quote:
Originally Posted by Frosties View Post
Use a grounded outlet - no tingle. For balanced sound in earphones the plug must be fullt inserted. Is it? If it is then hardware fault. Buzzing also hardware fault. The dent - if it was not there on delivery then it's manmade.
The apple adapter isn't grounded in thr us so that shouldn't matter.
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Old Nov 18, 2012, 03:38 PM   #4
drambuie
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Originally Posted by Cozmo85 View Post
The apple adapter isn't grounded in thr us so that shouldn't matter.
It is grounded if you use the line cord.
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Old Nov 18, 2012, 03:43 PM   #5
Frosties
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Quote:
Originally Posted by Cozmo85 View Post
The apple adapter isn't grounded in thr us so that shouldn't matter.
Do a search. This has been an issue since the Ti-books. It's a grounding problem. Just add the extension cord that is wait for it grounded or simply stick the 2 part into a grounded outlet. It has even solved in some cases the buzzing through the headphone jack.
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Old Nov 18, 2012, 11:14 PM   #6
yoo18478
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Quote:
Originally Posted by Frosties View Post
Use a grounded outlet - no tingle. For balanced sound in earphones the plug must be fullt inserted. Is it? If it is then hardware fault. Buzzing also hardware fault. The dent - if it was not there on delivery then it's manmade.
I still get a tingle when i use a grounded outlet, and my earphones are fully plugged in, i twist around all ways, and the problem still remains the same just on the mac.
this is probably some manufacturing mistake, could the apple warranty do anything about this?
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Old Nov 19, 2012, 08:18 AM   #7
TheRealDamager
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The headphone jack is likely covered under warranty. The dents? Not so much.
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