What happened to my camera?

raptorstv · Nov 20, 2012, 01:08 AM

My camera lens has always been dirty and recently there's a purple thing blocking the lens.... Im so pissed! Even if Apple is willing to exchange my phone to a new one, i got a glass screen protector, home button sticker and ghost armor installed!!!

Guyver423 · Nov 20, 2012, 01:21 AM

I had something similar on my iphone5. There was a perma smudge on the camera lense that appeared after a couple weeks. Went to a Apple store and got it exchanged.

raptorstv · Nov 20, 2012, 02:20 AM

Soooo annoying

raptorstv · Nov 20, 2012, 06:28 PM

no one else has this issue? seriously???

jessica. · Nov 20, 2012, 06:42 PM

Quote:

Originally Posted by raptorstv

no one else has this issue? seriously???

What more do you need. Even if 100 people have the problem you still do and should take it to apple.

numberforty1 · Nov 20, 2012, 10:44 PM

dont cover the phone with crap

dictoresno · Nov 20, 2012, 11:30 PM

i had a speck of dust under the camera lens and brought it to apple. they had it cleaned out within 5 minutes. bring it to them to see if its dust of a smudge on the lens. if they cant clean it out, they will replace it.

MarcBook · Nov 21, 2012, 04:30 AM

I had the exact same problem, although not quite as bad. I got my iPhone exchanged at a store. Do it!

raptorstv · Nov 21, 2012, 04:35 AM

Will they give me gift card coz I got bunch of protectors installed?

JamesWilliams12 · Nov 21, 2012, 04:38 AM

Just exchange it

Grayburn · Nov 21, 2012, 04:40 AM

Quote:

Originally Posted by raptorstv

Will they give me gift card coz I got bunch of protectors installed?

Doubt that very much.

Why don't you take the backplate off and see if there is any dust on the lens or smudges on the inside?

XboxMySocks · Nov 21, 2012, 05:47 AM

Quote:

Originally Posted by Grayburn

Doubt that very much.

Why don't you take the backplate off and see if there is any dust on the lens or smudges on the inside?

Eh? hahha. He has a 5.

Anyways, I just sent my phone in for the SAME issue, although mine was 2 specs, not a ****ing platoon

. You will get it replaced

Grayburn · Nov 21, 2012, 06:16 AM

Quote:

Originally Posted by XboxMySocks

Eh? hahha. He has a 5.

Oh yeah ha ha ha

Jare · Nov 21, 2012, 06:18 AM

Return your phone. Problem solved. Thread not needed.

Jalopybox · Nov 21, 2012, 12:56 PM

Quote:

Originally Posted by raptorstv

Will they give me gift card coz I got bunch of protectors installed?

Well I had a custom case made out of 1" thick 24K gold and it is permanently attached to the iphone. My home button is a bit pushy. I have to kinda push it for it to do anything-needs replacement. Should I wait until gold goes up a bit so Apple has to reimburse me more or go in now and take my hit as it's at $1729/OZ?

mikeydeezy · Nov 21, 2012, 12:58 PM

Spigen AND Ghost Armor have pretty decent CS.

Contact them and see if they can send you a replacement. Let them know your situation and you might get lucky.

therock1111 · Nov 21, 2012, 03:19 PM

I have the same thing. Getting my phone replaced.

alexander25 · Nov 21, 2012, 03:26 PM

I had this issue too. But it was only one spot. Was replaced no questions asked.

canyonblue737 · Nov 21, 2012, 05:14 PM

I have had my iPhone 5 since launch day and just a couple of days ago 2 purple spots, exactly like the one in your photo appeared on the camera. I brought it in today and they replaced the phone with a new one no questions asked. A quick google of this issue reveals many with the same issue and for sake of comparison I have had my last two phones, the iPhone 4 and 3G each for 2 years and NEVER got anything under the lens so obviously there is a design issue OR quality control during construction issue.

canyonblue737 · Nov 21, 2012, 05:20 PM

Here is a zoomed (the specs are a bit smaller in the full resolution image but still obvious on a solid background) example of what got my iPhone 5 replaced...

raptorstv · Nov 21, 2012, 05:57 PM

Quote:

Originally Posted by Jalopybox

Well I had a custom case made out of 1" thick 24K gold and it is permanently attached to the iphone. My home button is a bit pushy. I have to kinda push it for it to do anything-needs replacement. Should I wait until gold goes up a bit so Apple has to reimburse me more or go in now and take my hit as it's at $1729/OZ?

i need to know this as well!

drakestan · Nov 21, 2012, 08:59 PM

Quote:

Originally Posted by canyonblue737

Here is a zoomed (the specs are a bit smaller in the full resolution image but still obvious on a solid background) example of what got my iPhone 5 replaced...

I've got those too. Check my latest thread

aliensporebomb · 10:14 AM

Well here we are - I was taking pictures of two birds that were very high up in the sky - I got them (one looks like a black capped chickadee) as you can see the two small specs in the bottom center of the picture are birds but it also showed the problem that stucks out like a sore thumb - large dark somewhat circular smudges:

Original photo unedited:
http://madsound.dyndns.org/cam/original.JPG

I carefully cleaned the lens with a microfiber cloth but the problem persists:

Original photo unedited:
http://madsound.dyndns.org/cam/after.jpg

I guess I'll have to head to Apple for this one. I use the camera a lot.

XboxMySocks · Nov 22, 2012, 10:56 AM

Quote:

Originally Posted by aliensporebomb

Well here we are - I was taking pictures of two birds that were very high up in the sky - I got them (one looks like a black capped chickadee) as you can see the two small specs in the bottom center of the picture are birds but it also showed the problem that stucks out like a sore thumb - large dark somewhat circular smudges:

Image

Original photo unedited:
http://madsound.dyndns.org/cam/original.JPG

I carefully cleaned the lens with a microfiber cloth but the problem persists:

Image

Original photo unedited:
http://madsound.dyndns.org/cam/after.jpg

I guess I'll have to head to Apple for this one. I use the camera a lot.

Yep. It's dust in the lens. They will replace it

dictoresno · Nov 22, 2012, 12:12 PM

as i stated, bring it to apple. they will clean out the lens in 5 minutes. worked fine for me.

Nov 20, 2012, 01:08 AM	#1
raptorstv Banned Join Date: Mar 2011	What happened to my camera? My camera lens has always been dirty and recently there's a purple thing blocking the lens.... Im so pissed! Even if Apple is willing to exchange my phone to a new one, i got a glass screen protector, home button sticker and ghost armor installed!!! Attached Thumbnails
	0

Nov 20, 2012, 10:44 PM	#6
numberforty1 macrumors 6502 Join Date: Oct 2012 Location: Canada	dont cover the phone with crap __________________ 24" iMac 2.8 Ghz Intel Core 2 Duo iTouch 2nd gen 32GB iPad 2 16GB Black iPhone 5 16GB white
	4

Nov 20, 2012, 11:30 PM	#7
dictoresno macrumors 6502a Join Date: Apr 2012 Location: NJ	i had a speck of dust under the camera lens and brought it to apple. they had it cleaned out within 5 minutes. bring it to them to see if its dust of a smudge on the lens. if they cant clean it out, they will replace it. __________________ Verizon iPhone 5 32GB Black iPad Mini 16GB Black iPod Touch 4th Generation 64GB
	0

Nov 21, 2012, 04:30 AM	#8
MarcBook macrumors 6502a Join Date: Jul 2008 Location: Jersey, Channel Islands	I had the exact same problem, although not quite as bad. I got my iPhone exchanged at a store. Do it! __________________ Early-2011 15.4" MacBook Pro - 2.2GHz Core i7 quad-core, AMD 6750M 1GB, 8GB RAM, 750GB HDD, 1680x1050 glossy iPhone 5 64GB (Black & Slate)
	0

Nov 21, 2012, 04:38 AM	#10
JamesWilliams12 macrumors member Join Date: Nov 2012	Just exchange it __________________ Learn HOW TO Jailbreak iOS 6.0.1 on iPhone, iPod
	0

Nov 20, 2012, 01:21 AM	#2
Guyver423 macrumors newbie Join Date: Aug 2010	I had something similar on my iphone5. There was a perma smudge on the camera lense that appeared after a couple weeks. Went to a Apple store and got it exchanged.
	0

Nov 20, 2012, 02:20 AM	#3
raptorstv Thread Starter Banned Join Date: Mar 2011	Soooo annoying
	0

Nov 20, 2012, 06:28 PM	#4
raptorstv Thread Starter Banned Join Date: Mar 2011	no one else has this issue? seriously???
	0

Nov 21, 2012, 04:35 AM	#9
raptorstv Thread Starter Banned Join Date: Mar 2011	Will they give me gift card coz I got bunch of protectors installed?
	0

Nov 21, 2012, 06:18 AM	#14
Jare macrumors 6502a Join Date: Jun 2010 Location: Canada	Return your phone. Problem solved. Thread not needed. __________________ "Feels like I'm wearing NOTHING AT ALL!" - Stupid Sexy Flanders iOS, Mac, Android & Windows 8 Developer Developed 3 Successful iOS, Android and Windows 8 apps
	1

Nov 21, 2012, 12:58 PM	#16
mikeydeezy macrumors 6502 Join Date: Jun 2010 Location: MN, USA	Spigen AND Ghost Armor have pretty decent CS. Contact them and see if they can send you a replacement. Let them know your situation and you might get lucky. __________________ "Being the richest man in the cemetery doesn't matter to me. ... Going to bed at night saying we've done something wonderful -- that's what matters to me." - Steve Jobs
	0

Nov 21, 2012, 03:19 PM	#17
therock1111 macrumors member Join Date: Apr 2011	I have the same thing. Getting my phone replaced.
	0

Nov 21, 2012, 03:26 PM	#18
alexander25 Banned Join Date: Jul 2012	I had this issue too. But it was only one spot. Was replaced no questions asked.
	0

Nov 21, 2012, 05:14 PM	#19
canyonblue737 macrumors 6502 Join Date: Jan 2005	I have had my iPhone 5 since launch day and just a couple of days ago 2 purple spots, exactly like the one in your photo appeared on the camera. I brought it in today and they replaced the phone with a new one no questions asked. A quick google of this issue reveals many with the same issue and for sake of comparison I have had my last two phones, the iPhone 4 and 3G each for 2 years and NEVER got anything under the lens so obviously there is a design issue OR quality control during construction issue.
	0

Nov 21, 2012, 05:20 PM	#20
canyonblue737 macrumors 6502 Join Date: Jan 2005	Here is a zoomed (the specs are a bit smaller in the full resolution image but still obvious on a solid background) example of what got my iPhone 5 replaced... Attached Thumbnails
	0

Nov 22, 2012, 10:03 AM	#23
aliensporebomb macrumors 65816 Join Date: Jun 2005 Location: Minneapolis, MN, USA, Urth	And I have them too Well here we are - I was taking pictures of two birds that were very high up in the sky - I got them (one looks like a black capped chickadee) as you can see the two small specs in the bottom center of the picture are birds but it also showed the problem that stucks out like a sore thumb - large dark somewhat circular smudges: Original photo unedited: http://madsound.dyndns.org/cam/original.JPG I carefully cleaned the lens with a microfiber cloth but the problem persists: Original photo unedited: http://madsound.dyndns.org/cam/after.jpg I guess I'll have to head to Apple for this one. I use the camera a lot. __________________ ASB Music Web is at http://www.aliensporebomb.com/ "This is Aliensporebomb" (a soundtrack with no film) is available at http://itunes.apple.com/us/album/thi...mb/id391880218 Last edited by aliensporebomb; Nov 22, 2012 at 10:14 AM.
	0

Nov 22, 2012, 12:12 PM	#25
dictoresno macrumors 6502a Join Date: Apr 2012 Location: NJ	as i stated, bring it to apple. they will clean out the lens in 5 minutes. worked fine for me. __________________ Verizon iPhone 5 32GB Black iPad Mini 16GB Black iPod Touch 4th Generation 64GB
	0

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