Motorola Device Manager Uninstall?

[Coola]

Hello all, recently switched to Mac a few months back and I'm running into an issue I'm not sure how to handle. I installed Motocast (formerly known as Motorola Device Manager) and when I tried to uninstall it apparently survived.

Now every time I boot my Mac I am welcomed with this message:



I've gone into Library/Application Support and removed all folders that have anything to do with Motorola and yet this zombie message continues to harass me.

Any suggestions?

[chown33]

Originally Posted by Coola

Hello all, recently switched to Mac a few months back and I'm running into an issue I'm not sure how to handle. I installed Motocast (formerly known as Motorola Device Manager) and when I tried to uninstall it apparently survived.

Exactly what did you do to uninstall it?

I googled the search terms uninstall motocast mac and easily found the specific instructions for uninstalling it. Did you follow those?

[Coola]

Originally Posted by chown33

Exactly what did you do to uninstall it?

I googled the search terms uninstall motocast mac and easily found the specific instructions for uninstalling it. Did you follow those?

Thanks for the response. I followed the instructions to the letter in uninstalling the application.

From the Motocast Website

Uninstall MotoCast from Mac OSX Leopard and Snow Leopard:

1. Open a new window within Finder

2. Go to Macintosh HD

3. Select the Library folder

4. Select the Application Support folder

5. If the MotoCast folder exists, select it and:

Double-click on Uninstall MotoCast.app to remove MotoCast
Double-click on Uninstall MotoHelper_Driver.app to remove MotoCast Drivers (requires your Mac password to complete removal of drivers)
6. Select Uninstall MotoCast

However, upon restarting my Mac I continue to receive prompts to update the application. Thoughts?

[chown33]

Originally Posted by Coola

Thoughts?

I dunno, maybe accept the offered update, then uninstall it again?

What OS version are you using? Choose "About This Mac" from the menu, and post exactly what it tells you is the version.

[marmarinou]

Originally Posted by Coola

Thanks for the response. I followed the instructions to the letter in uninstalling the application.

From the Motocast Website



However, upon restarting my Mac I continue to receive prompts to update the application. Thoughts?

There should be one more item that you need to uninstall:

Uninstall Motorola Device Manager.app

Do you see that one?

[cjgrayso]

Originally Posted by chown33

Exactly what did you do to uninstall it?

I googled the search terms uninstall motocast mac and easily found the specific instructions for uninstalling it. Did you follow those?

Really? That's it?

Thanks but no thanks.

[DonHorn]

Did you find a resolution for this? I am having the same problem.

Originally Posted by Coola

Hello all, recently switched to Mac a few months back and I'm running into an issue I'm not sure how to handle. I installed Motocast (formerly known as Motorola Device Manager) and when I tried to uninstall it apparently survived.

Now every time I boot my Mac I am welcomed with this message:

Image

I've gone into Library/Application Support and removed all folders that have anything to do with Motorola and yet this zombie message continues to harass me.

Any suggestions?

[Stooby Mcdoobie]

Follow this guide to fully uninstall an application and delete all its associated files.

[gatorclos]

In case others are still looking for the resolution. It is simple and detailed here:

https://discussions.apple.com/thread...art=0&tstart=0