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Old Nov 27, 2012, 06:28 PM   #101
iJimrod
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Yes... One additional year of Apple's Warranty.

Certainly nothing to sneeze at.

Very Good equipment coverage.

If you have an oopy, then you need the plus.

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Originally Posted by HDJulie View Post
That's AppleCare PLUS - what is AppleCare without the plus -- is it just an additional year of manufacturer warranty?
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Old Nov 27, 2012, 06:34 PM   #102
pommephone
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Originally Posted by HDJulie View Post
That's AppleCare PLUS - what is AppleCare without the plus -- is it just an additional year of manufacturer warranty?
Call them and ask: 800-692-7753
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Old Nov 27, 2012, 10:45 PM   #103
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Has anyone received a shipping notice on their refurb iPhone? My status still says processing - ordered Saturday night.
I ordered a 32GB White and haven't received a shipping notice yet. So basically they're stretching it out so AppleCare+ doesn't apply.
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Old Nov 28, 2012, 04:20 AM   #104
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I really don't think that they would do that.

But, When I spoke with Apple yesterday. They said that the phone that I had was purchased in September and wasn't registered to me. (According to the phone's serial number).

So these phones (IMO) are AT&T repackaged devices. Not an Apple refurb. Quality wise.

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I ordered a 32GB White and haven't received a shipping notice yet. So basically they're stretching it out so AppleCare+ doesn't apply.
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Old Nov 28, 2012, 09:17 AM   #105
pommephone
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Quote:
Originally Posted by HDJulie View Post
That's AppleCare PLUS - what is AppleCare without the plus -- is it just an additional year of manufacturer warranty?
OK- Found a little more info on the "AppleCare Protection Plan". Here is the FAQ page. Here is the iPhone specific info. Note that this is on the Asia site!? The link for iphone from the non-asia FAQ page goes to AppleCare+.

It appears that it doesn't cover accidental damage (as does the AppleCare+) and appears that it would basically give you a year of coverage on a refurbed ATT phone.

FWIW, I added this coverage to a hand-me-down 3G-S on 12/22/10 and the coverage expired 12/22/11.
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Old Nov 28, 2012, 09:34 AM   #106
HDJulie
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Thanks! I didn't think Apple US offered regular AppleCare anymore which was also adding to my confusion. I'll check out the options once I get the phone (which still has not shipped).
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Old Nov 28, 2012, 09:41 AM   #107
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Quote:
Originally Posted by HDJulie View Post
Thanks! I didn't think Apple US offered regular AppleCare anymore which was also adding to my confusion. I'll check out the options once I get the phone (which still has not shipped).
I'm a little concerned too since there's nothing online (U.S.) about it, but I have verbal assurance from an AppleCare Rep that it's available. He said you can buy it on itunes, so you might want to check that out.
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Old Nov 28, 2012, 11:54 AM   #108
Jimbo Asprilla
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My order from Friday is still listed as "Processing" not happy at all.
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Old Nov 28, 2012, 12:03 PM   #109
HDJulie
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Originally Posted by Jimbo Asprilla View Post
My order from Friday is still listed as "Processing" not happy at all.
Mine too but the email did say:

We estimate your order will be shipped within 2 - 5 business days.

So, maybe it will ship tomorrow or Friday. You are using this Order Status site?:

https://www.wireless.att.com/order_s...mber=&ZipCode=
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Old Nov 28, 2012, 12:33 PM   #110
Jimbo Asprilla
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Quote:
Originally Posted by HDJulie View Post
Mine too but the email did say:

We estimate your order will be shipped within 2 - 5 business days.

So, maybe it will ship tomorrow or Friday. You are using this Order Status site?:

https://www.wireless.att.com/order_s...mber=&ZipCode=
Yes, I'm using the same status site, not had that email yet though.

Hopefully not much longer to wait, I just regret putting my 4S on eBay.
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Old Nov 28, 2012, 12:59 PM   #111
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I have received the initial email to that states

"Dear KRISTOPHER HAMBLIN,

Thank you for your purchase from the Premier Online Store and your recent enrollment in paperless billing. We're pleased with your choice of AT&T as your wireless service provider. Now that you're enrolled in paperless billing, you'll receive one more paper bill. For future bills, you'll receive a bill-ready notification via email and you can view your bill online, anytime, at att.com.

We estimate your order will be shipped within 2 - 5 business days. We will notify you by email when it has shipped.

All orders are processed on a first-come, first-served basis.

Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.

Reference Web Order Number: :: order number :: : iPhone 5 (32GB White) (Refurb)

You can view the status of your order in Premier at any time. "

I received that on Friday about 10-15 minutes after placing the order. Will be patient until Friday (given it does says 2-5 days)
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Old Nov 28, 2012, 01:09 PM   #112
HDJulie
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Exact same email for me on Friday
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Old Nov 29, 2012, 06:31 AM   #113
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Still nothing...they got 1 more day!!! Until I do absolutely nothing but complain and moan about how I wish that it said something other that processing...lol
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Old Nov 29, 2012, 08:14 AM   #114
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did the price go up on the refurbs? Im seeing $250 for the 32g
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Old Nov 29, 2012, 08:19 AM   #115
HDJulie
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Apparently the $100 off was a Black Friday deal.
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Old Nov 29, 2012, 09:39 AM   #116
imagineadam
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Originally Posted by mook101 View Post
Still nothing...they got 1 more day!!! Until I do absolutely nothing but complain and moan about how I wish that it said something other that processing...lol
I'm in the exact same boat! I've been OCDing since Friday at 2:30! I ordered a 16GB black. Really hope they ship soon! They must have been swamped with orders, or they are just slow.
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Old Nov 29, 2012, 09:55 AM   #117
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None on the eBay store yet...

I guess it would be pretty hard for them to sell refurbished iPhones through their "new" eBay store, but there's lots of other goodies there...
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Old Nov 29, 2012, 10:18 AM   #118
HDJulie
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I received an email from them this morning that they "needed additional information" to process my order. I called & after waiting 10 minutes got someone who said she had to process the order. That took another 15 minutes of various hold times. I think the issue with mine was that I am shipping the phone to a different address from my billing address. Supposedly the order is now "processed" & will ship in 3 - 5 MORE business days. Good thing I'm not in a hurry for it :-).
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Old Nov 29, 2012, 11:24 AM   #119
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Got a shipped notice. Tracking shows friday delivery.
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Old Nov 29, 2012, 11:49 AM   #120
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Waiting for the status to change from "Processing" to "Yes, still processing"
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Old Nov 29, 2012, 03:00 PM   #121
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The non-login order status says processing, but logging into my account there's an additional item stating it'll ship tomorrow via UPS. Bye bye 3GS.
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Old Nov 29, 2012, 08:12 PM   #122
Frag01
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None in stock

According to AT&T Premier Customer Support there are no refurbished phones in either of their warehouses and she had no idea when any more would be arriving. I'm beginning to wonder if AT&T put this deal out to get subscribers/contracts and will fulfill the orders whenever.

I've got an opportunity to pick up a new iPhone tax free on a trip next week and am on the fence deciding whether to cancel the order for the possibly fictional refurb for a sure thing even though the net additional cost will be around $70....

Another consideration is the value of my iPhone4 going down the longer we wind up waiting on the refurbished iPhone 5's....
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Old Nov 29, 2012, 11:16 PM   #123
Frag01
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And the scam continues

As of tonight my order is cancelled and showing backordered with a new order date of 11/29. AT&T strikes again...
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Old Nov 29, 2012, 11:53 PM   #124
iJimrod
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Just some closure on my AT&T adventure...

Ordered a 16 gig white refurb iPhone 5 on friday. They said it would qualify for Apple Care Plus.

Recieved and activated it on monday. It was an AT&T refurb. Not an Apple refurb.

Called Apple on tuesday morning to check Apple Care Plus eligibility. Not eligible, past 30 day limit.

Returned refurb to AT&T. Purchased a new iPhone 5. Purchased Apple Care Plus.

And, All is Well!!!

Good Luck All, Jim
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Old Nov 30, 2012, 11:51 AM   #125
bhager
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I ordered a refurbished iphone 5 16gb on the 23rd as well. I think it was around 1pm when I placed the order. Everything is still showing processing today so I called them. She told me that they are backorderd and I am around 1400 on the list to be filled. I was going to cancel my order and she assured me that they would be available in time for Christmas so I am going to wait a couple more weeks.
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