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Old Nov 29, 2012, 01:19 PM   #1
jmorales5922
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Will Apple unlock my iPhone 5?

I bought an iPhone 5 outright from best buy, because I am an AT&T employee so I can not upgrade my handset like regular accounts but instead have to buy them outright...

Anyways, I have contacted AT&T about the issue of me wanting to unlock my iPhone, since I travel a lot I would like to use it on my trips with a foreign sim.

Furthermore, AT&T sent me an email saying that I had to contact the manufacturer of the device, they also suggested the device is already unlocked *lol* but my question is : will apple unlock my iPhone 5 since I purchased it outright without a contract? I have receipt proof. Has anyone been through this before?
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Old Nov 29, 2012, 01:22 PM   #2
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If you paid full price for your iPhone 5, they already come unlocked. Just restore through iTunes and you'll get the "Congratulations your iPhone is now unlocked" message.
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Old Nov 29, 2012, 01:22 PM   #3
blevins321
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I hope this isn't incredibly incorrect, but I thought that the 5 was already internationally unlocked? Like locked from domestic carriers but good elsewhere. Or is that the CDMA model.
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Old Nov 29, 2012, 01:25 PM   #4
jmorales5922
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But I paid full price at best buy not apple... Does that change anything? Because I know best buys systems are retarded and don't communicate with apple
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Old Nov 29, 2012, 01:44 PM   #5
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Originally Posted by jmorales5922 View Post
But I paid full price at best buy not apple... Does that change anything? Because I know best buys systems are retarded and don't communicate with apple
You need to contact AT&T and show them the receipt that you paid full price for it.
Then they should unlock it.
Or spend $3-4 on ebay and get an unlock that way.
Up to you.
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Old Nov 29, 2012, 01:50 PM   #6
jmorales5922
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You need to contact AT&T and show them the receipt that you paid full price for it.
Then they should unlock it.
Or spend $3-4 on ebay and get an unlock that way.
Up to you.
But i already contacted AT&T and they told me to contact the manufacturer. I'm not sure if the person above was correct when they said to restore the iPhone. Ill try it when I get home.
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Old Nov 29, 2012, 01:52 PM   #7
BFizzzle
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But i already contacted AT&T and they told me to contact the manufacturer. I'm not sure if the person above was correct when they said to restore the iPhone. Ill try it when I get home.
have you tried restoring it?

ive read of several people buying theres out right from target best buy etc.. and after a restore it says congrats your phone is unlocked etc
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Old Nov 29, 2012, 01:52 PM   #8
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Apple won't but you can do it yourself.
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Old Nov 29, 2012, 01:57 PM   #9
Jordan921
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Like applejuiced said already just buy an unlock on ebay.
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Old Nov 29, 2012, 01:58 PM   #10
Applejuiced
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Originally Posted by jmorales5922 View Post
But i already contacted AT&T and they told me to contact the manufacturer. I'm not sure if the person above was correct when they said to restore the iPhone. Ill try it when I get home.
You talked to someone misinformed.
The manufacturer doesnt unlock it.
The phone is still locked to AT&T so they have to submit the unlock request to Apple.
Try this link. https://www.att.com/deviceunlock/client/en_US/
I'd also try calling AT&T too.

Or skip all the running around and spend the $3 on ebay. Up to you.
I would much rather do that than get frustrated and waste time talking to AT&T reps and trying to get them to understand their own policy. Sometimes it feels Im talking to a wall with customer service reps.
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Old Nov 29, 2012, 02:01 PM   #11
VandyChem2009
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But i already contacted AT&T and they told me to contact the manufacturer. I'm not sure if the person above was correct when they said to restore the iPhone. Ill try it when I get home.
Yeah ATT basically just wanted to get you off the line.
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Old Nov 29, 2012, 02:25 PM   #12
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Yeah ill try..

Is it possible for anyone to link the eBay unlock page?

Also noting. The AT&T rep in the lengthy email that was sent, because I did send in a request and filled out a from to have it unlocked, told me that my device isnt a At&t Phone, BUT its registered with the network. Meaning it might already be factory unlocked since I bought it outright? I'm gonna try going to tmobile and picking up a nano sim for my tmobile account and then go home restore it and see if it works. If all else fails, ill get the code from eBay

Last edited by jmorales5922; Nov 29, 2012 at 02:26 PM. Reason: Misspell
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Old Nov 29, 2012, 02:31 PM   #13
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Yeah ill try..

Is it possible for anyone to link the eBay unlock page?

Also noting. The AT&T rep in the lengthy email that was sent, because I did send in a request and filled out a from to have it unlocked, told me that my device isnt a At&t Phone, BUT its registered with the network. Meaning it might already be factory unlocked since I bought it outright? I'm gonna try going to tmobile and picking up a nano sim for my tmobile account and then go home restore it and see if it works. If all else fails, ill get the code from eBay
http://www.ebay.com/itm/190760933674...84.m1423.l2649
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Old Nov 29, 2012, 02:48 PM   #14
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Does this work with all iPhones?
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Old Nov 29, 2012, 02:52 PM   #15
PsstGreek
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Does this work with all iPhones?
Yes, only AT&T models.
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Old Nov 29, 2012, 02:57 PM   #16
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Does this work with all iPhones?
Just AT&T locked iphones.
Before you do anything like you said above test it out with a tmobile sim.
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Old Nov 29, 2012, 03:21 PM   #17
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Just AT&T locked iphones.
Before you do anything like you said above test it out with a tmobile sim.
This is the only true way to know, don't bother with the websites that are supposed to tell you via IMEI. The ebay method worked for me, there is large active thread on this process as well.
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