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Old Nov 29, 2012, 03:28 PM   #1
teknikal90
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iTunes 11 Doesn't Work on Windows

Hi all,

bit of a problem.
Today's iTunes update broke one of our computers! iTunes won't pop up and has the Windows Defender Shield on the icon. See below:


I click on it, and it doesn't do anything (however, iTunes *32 is running in processes. In the screenshot above, I'd just killed them.) Tried to uninstall, reinstall, didn't work. I'm an admin user.
The previous version of iTunes worked!

Any tips?

Thank you all in advance!

p
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Old Nov 29, 2012, 03:30 PM   #2
Shadow%20Mac
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Quote:
Originally Posted by teknikal90 View Post
Hi all,

bit of a problem.
Today's iTunes update broke one of our computers! iTunes won't pop up and has the Windows Defender Shield on the icon. See below:
Image

I click on it, and it doesn't do anything (however, iTunes *32 is running in processes. In the screenshot above, I'd just killed them.) Tried to uninstall, reinstall, didn't work. I'm an admin user.
The previous version of iTunes worked!

Any tips?

Thank you all in advance!

p
Something went wrong with your installation. iTunes 11 for Windows is only available in 64bit, unless I am mistaken.
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Old Nov 29, 2012, 04:05 PM   #3
teknikal90
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Location: Vancouver, BC
that's probably it!
how do I get a the itunes 32bit version?

Thank you for the reply
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Old Nov 30, 2012, 08:39 AM   #4
Phayz
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Try just going to the regular download site:

http://www.apple.com/itunes/download/

It should automatically detect you need the 32bit version and if available will offer you that as a download. I only have a 64bit version of windows so am unable to give you a direct download link
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Old Nov 30, 2012, 04:24 PM   #5
Frozzie
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Quote:
Originally Posted by teknikal90 View Post
that's probably it!
how do I get a the itunes 32bit version?

Thank you for the reply
It doesn't seem there is 32bit version at all from iTunes website.

If your Windows is 32bit, I don't think you could have installed iTunes 11 in first place?
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