iTunes 11 and iPhone - Can't Find the iPhone Button

borg1of2 · Dec 2, 2012, 06:11 PM

So, I just upgraded iTunes 11, running on a PC with Windows 7, and when I start iTunes and then connect my iPhone to my PC iPhone shows up. If I click on the iPhone I can see all of the associated screens for what is on my iPhone and do a back, upgrade, synch, etc. However, if I click and go look at my iTunes library, the iPhone button/icon is gone and I can't go back and see it do any of the related activities. Only way to get it back is disconnect from PC and reconnect and the iPhone icon will show up again.

Don't know if I'm explaining this well enough, but am I missing something on how to go back to the iPhone once the button/icon disappears?

Scott

tymaster50 · Dec 2, 2012, 06:24 PM

Did you press done? That seems to disconnect the iPhone for some reason.

Marrakas · Dec 2, 2012, 06:42 PM

Well it seems to me the iPad and iPhones just tends to show up in itunes whenever they feel like it, especially over wifi sync.

borg1of2 · Dec 3, 2012, 06:05 AM

No, haven't pressed Done, not sure if I've even seen a Done button.

I am connected directly to the PC, WiFi always requires the phone to be plugged in to power, so what's the point for me as I charge my phone from the PC.

Any other suggestions, or just another glitch from Apple?

XboxMySocks · Dec 3, 2012, 06:17 AM

Quote:

Originally Posted by borg1of2

I am connected directly to the PC, WiFi always requires the phone to be plugged in to power, so what's the point for me as I charge my phone from the PC.

No. The first time it does, after that you can do it.... wirelessly

borg1of2 · Dec 3, 2012, 06:49 PM

Quote:

Originally Posted by XboxMySocks

No. The first time it does, after that you can do it.... wirelessly

This is not what I experienced with the previous version of iTunes. It would detect the device, YES, but when I would synch it would try, fail and give error. Only way to get it to work was physical connection or plugging the iPhone into power. Then synch would be successful.

Bako-MacAddict · Dec 3, 2012, 06:53 PM

Quote:

Originally Posted by borg1of2

So, I just upgraded iTunes 11, running on a PC with Windows 7, and when I start iTunes and then connect my iPhone to my PC iPhone shows up. If I click on the iPhone I can see all of the associated screens for what is on my iPhone and do a back, upgrade, synch, etc. However, if I click and go look at my iTunes library, the iPhone button/icon is gone and I can't go back and see it do any of the related activities. Only way to get it back is disconnect from PC and reconnect and the iPhone icon will show up again.

Don't know if I'm explaining this well enough, but am I missing something on how to go back to the iPhone once the button/icon disappears?

Scott

First problem i see is that you're using a PC

Kidding

haruhiko · Dec 3, 2012, 07:08 PM

Quote:

Originally Posted by borg1of2

So, I just upgraded iTunes 11, running on a PC with Windows 7, and when I start iTunes and then connect my iPhone to my PC iPhone shows up. If I click on the iPhone I can see all of the associated screens for what is on my iPhone and do a back, upgrade, synch, etc. However, if I click and go look at my iTunes library, the iPhone button/icon is gone and I can't go back and see it do any of the related activities. Only way to get it back is disconnect from PC and reconnect and the iPhone icon will show up again.

Don't know if I'm explaining this well enough, but am I missing something on how to go back to the iPhone once the button/icon disappears?

Scott

View, show sidebar

borg1of2 · Dec 3, 2012, 07:52 PM

Quote:

Originally Posted by haruhiko

View, show sidebar

Didn't realize the File, View, etc menu's were available. Found that and tried the Sidebar and the iPhone is not listed. I literally was viewing the phone, synched and the clicked to go look at my Music library. iPhone button gone and not on Sidebar.

----------

Quote:

Originally Posted by Bako-MacAddict

First problem i see is that you're using a PC

Kidding

I was waiting for that one.

Kurios · Dec 3, 2012, 08:39 PM

What's so hard about disconnecting and connecting again? I have the same problem and don't come on here crying about it. Give me a break.

borg1of2 · Dec 3, 2012, 10:04 PM

Quote:

Originally Posted by Kurios

What's so hard about disconnecting and connecting again? I have the same problem and don't come on here crying about it. Give me a break.

Another response expected.

Hopefully others on this forum will rise and assist with a simple question from someone asking for help. Or is the above the standard set here?

fenskezen · Dec 3, 2012, 10:09 PM

Wirelessly posted

I noticed the same thing. I use a MacBook 08. I thought it was me or something I was missing. Yes, I can and did just unplug and replug but it seems odd to have to do that.

vastoholic · Dec 3, 2012, 11:22 PM

The only way I can get out of the iPhone view mode is by pressing the blue "done" button at the top right past the "photo's" tab or by pressing the eject button on the top left. How are you getting out of this screen to view the rest of your library. This may explain the confusion.

borg1of2 · Dec 4, 2012, 07:13 AM

Quote:

Originally Posted by vastoholic

The only way I can get out of the iPhone view mode is by pressing the blue "done" button at the top right past the "photo's" tab or by pressing the eject button on the top left. How are you getting out of this screen to view the rest of your library. This may explain the confusion.

On the left side, near top, is the Up/Down Arrow where you can select the different options for your library (Music, Movies, Apps, Podcats, etc.) This will take you out of the iPhone view. You will then notice that you can't get back to the iPhone once you do that.

rollingstart · Dec 4, 2012, 07:47 AM

Quote:

Originally Posted by borg1of2

On the left side, near top, is the Up/Down Arrow where you can select the different options for your library (Music, Movies, Apps, Podcats, etc.) This will take you out of the iPhone view. You will then notice that you can't get back to the iPhone once you do that.

When you're in iPhone view, that button you're referring to is the Eject button for the iPhone, so you shouldn't press it to navigate through iTunes. Always hit the "Done" button on the right side instead to get back to iTunes, and your iPhone will always be there.

Confusing, yes, I know, but it makes more sense if you think of it this way. HTH

vastoholic · 08:05 AM

Yours must be different than mine. All I have is an eject button there.

And yes I really call my phone that. It's a nickname from the army. Move along now, nothing to see here.

***Edit: rollingstart beat me to it.

rollingstart · Dec 4, 2012, 08:06 AM

Quote:

Originally Posted by vastoholic

Yours must be different than mine. All I have is an eject button there.

And yes I really call my phone that. It's a nickname from the army. Move along now, nothing to see here.

***Edit: roolingstart beat me to it.

You actually mentioned it first, ha ha.

Same with (yes, the) PC. I went through the trouble of mauling this screenshot so I'm not going to let it go unused.

vastoholic · Dec 4, 2012, 08:20 AM

Quote:

Originally Posted by rollingstart

You actually mentioned it first, ha ha.

Same with (yes, the) PC. I went through the trouble of mauling this screenshot so I'm not going to let it go unused.

Damn, yours has instructions.

I'm still curious as to what the OP sees on his, because he mentions the up/down arrow that appears throughout the rest of iTunes when you're looking at your library. Could it be a bug in his software?

stuffradio · Jan 28, 2013, 05:43 PM

Quote:

Originally Posted by Bako-MacAddict

First problem i see is that you're using a PC

Kidding

Same thing happens on my Mac mini...

I hit the update button to iOS 6.1, and the iPhone disappeared. No Done button that I had before, no button for my iPhone, nothing. I'm using a Mac mini 2011. No trolling.

Edit: Nevermind. I force quit Apple iTunes and it works now. Look at that, a Mac not perfect like all the fanboys tell you it is. *gasp*

Dec 2, 2012, 06:11 PM	#1
borg1of2 macrumors member Join Date: Jun 2007	iTunes 11 and iPhone - Can't Find the iPhone Button So, I just upgraded iTunes 11, running on a PC with Windows 7, and when I start iTunes and then connect my iPhone to my PC iPhone shows up. If I click on the iPhone I can see all of the associated screens for what is on my iPhone and do a back, upgrade, synch, etc. However, if I click and go look at my iTunes library, the iPhone button/icon is gone and I can't go back and see it do any of the related activities. Only way to get it back is disconnect from PC and reconnect and the iPhone icon will show up again. Don't know if I'm explaining this well enough, but am I missing something on how to go back to the iPhone once the button/icon disappears? Scott
	0

Dec 3, 2012, 11:22 PM	#13
vastoholic macrumors 68000 Join Date: Jan 2009 Location: Tulsa, OK	The only way I can get out of the iPhone view mode is by pressing the blue "done" button at the top right past the "photo's" tab or by pressing the eject button on the top left. How are you getting out of this screen to view the rest of your library. This may explain the confusion. __________________ View my flickr sets....if you want. They're not too exciting.
	0

Dec 4, 2012, 07:51 AM	#16
vastoholic macrumors 68000 Join Date: Jan 2009 Location: Tulsa, OK	Yours must be different than mine. All I have is an eject button there. And yes I really call my phone that. It's a nickname from the army. Move along now, nothing to see here. *Edit: rollingstart beat me to it. __________________ View my flickr** sets....if you want. They're not too exciting. Last edited by vastoholic; Dec 4, 2012 at 08:05 AM.
	0

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Dec 2, 2012, 06:24 PM	#2
tymaster50 macrumors 68000 Join Date: Oct 2012 Location: New Jersey	Did you press done? That seems to disconnect the iPhone for some reason.
	0

Dec 2, 2012, 06:42 PM	#3
Marrakas macrumors regular Join Date: May 2012	Well it seems to me the iPad and iPhones just tends to show up in itunes whenever they feel like it, especially over wifi sync.
	0

Dec 3, 2012, 06:05 AM	#4
borg1of2 Thread Starter macrumors member Join Date: Jun 2007	No, haven't pressed Done, not sure if I've even seen a Done button. I am connected directly to the PC, WiFi always requires the phone to be plugged in to power, so what's the point for me as I charge my phone from the PC. Any other suggestions, or just another glitch from Apple?
	0

Dec 3, 2012, 08:39 PM	#10
Kurios macrumors member Join Date: Sep 2012	What's so hard about disconnecting and connecting again? I have the same problem and don't come on here crying about it. Give me a break.
	0

Dec 3, 2012, 10:09 PM	#12
fenskezen macrumors regular Join Date: Feb 2011	Wirelessly posted I noticed the same thing. I use a MacBook 08. I thought it was me or something I was missing. Yes, I can and did just unplug and replug but it seems odd to have to do that.
	0