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Old Oct 31, 2012, 09:03 PM   #26
1rottenapple
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Check out onavo count. It does a breakdown of your data usage per app.

You can also download onavo extended and that compresses text and images so can save in data. It helpful for us on the 2gb plan.

Quote:
Originally Posted by AznTakumi View Post
What you are not explaining is what you did in those 2 days. I'm sure that data usage didn't just magically happen. I do agree that AT&T 2gb limit is a joke for Lte since you coul use 2gb in 2 days.


----------

Quote:
Originally Posted by BrandonJay21 View Post
I am having the same issue. I turned off cellular since last week until I am not so underwater with my data. I usually use 1.5ish gb a month. Doing nothing differently than I have in the 2 years I had the 4, I was told I used 800mb in 2 days.

Contacting AT&T did nothing. So now I sit and wait until I figure out what on my phone could be doing something, or apple releases a statement like they did for Verizon.
Yeah I called AT&T because I had a HUGE spike of data use where I downloaded 900mb in one sat! WTF they were not helpful at all. Can anyone post any result if talking to them?
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Old Oct 31, 2012, 09:20 PM   #27
Scott6666
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OMG me too

Happened to me too. Out of the blue I get a message saying I was over my 3GB cap. Looked at usage and:

One 1 single day (actually in a few hours) it says I used 2.5GB. Wasn't doing anything I haven't been doing for years and I never ever go beyond 1GB in a month. Never use movies over cell or anything large like that.

Of course their records couldn't tell me anything about what caused it. The rep just asked "What did YOU do?"
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Old Oct 31, 2012, 10:41 PM   #28
1rottenapple
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Yeh dumb rep. "Turn off your data." No ****. Might as well turn off my phone then! Like why would my mail app use over 1.25gb?
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Old Nov 1, 2012, 12:17 AM   #29
Radiating
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I've had this same issue too. I rarely use more than 400 mb of data a month, and last month I used 3.7GB doing the same things.

I didn't look into it because it did not effect my bill, but this is definitely a bug in the system somewhere.
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Old Nov 1, 2012, 12:26 AM   #30
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Whatever you guys do dont install that Onavo Count app or Onavo Extend.
This app routes every piece of data through onavos servers.
Data rates will be slow cause now you're depending on onavos servers before your data can be sent or reach its destination.
Every photo, text, search, username password etc.. will be sent through onavos servers. Im not comfortable with that. It will also break your email,hotspot, vpn and will also install a new profile on your phone.
Because the app is free most likely the dev will make his money by selling your data and info to others. You're not the customer using this app, you're the product.
Stay away.
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Old Nov 1, 2012, 09:27 AM   #31
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Thanks for the heads up. Makes sense.

Quote:
Originally Posted by Applejuiced View Post
Whatever you guys do dont install that Onavo Count app or Onavo Extend.
This app routes every piece of data through onavos servers.
Data rates will be slow cause now you're depending on onavos servers before your data can be sent or reach its destination.
Every photo, text, search, username password etc.. will be sent through onavos servers. Im not comfortable with that. It will also break your email,hotspot, vpn and will also install a new profile on your phone.
Because the app is free most likely the dev will make his money by selling your data and info to others. You're not the customer using this app, you're the product.
Stay away.
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Old Nov 1, 2012, 12:13 PM   #32
Macdude2010
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My October billing cycle says I have used 7GB this month WITH one more week to go. I normally use around 1.5GB per month, something weird is going on here
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Old Nov 1, 2012, 12:18 PM   #33
r2shyyou
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Hopefully iOS 6.0.1 fixes this issue...
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Old Nov 1, 2012, 12:23 PM   #34
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Same thing happened to my father last month with the reset of his data plan. In the 18 months he's had an iPhone, he's never gone over 45mb a month. On the first night of the start of his new cycle, he supposedly went through 302mb.

Had to call ATT and they waived the charge for the additional data but he ended up leaving data off on his phone for the rest of the month. I checked his phone for this month and he's only used 38mb with 1 day left before the data reset.

I'm eagerly anticipating the class action suit against ATT for this phantom data usage nonsense.
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Old Nov 8, 2012, 10:09 AM   #35
DipDog3
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Same EXACT problem. 2 iPhone that have never had any issues going over data limit, one an old iPhone 4 the other an iPhone 5.

Upgraded the iPhone 4 to iOS6 and within a few days it had exceeded its data limit. The iPhone 4 is barely used and is on Wifi all the time!

My iPhone 5 has also exceeded its data limit. I though it was the LTE, but even with LTE off, it used tons of data. I don't know what can be causing it. When I had my 4S, I never used over 400MB, EVER! Now with the 5, I am using over 3GB every month!

Apple has screwed something up in iOS6 and it is costing me $$$$!!!
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Old Dec 3, 2012, 06:07 PM   #36
DaveNinja
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This just happened to my wife's iPhone 4 right after she upgraded to iOS6. AT&T claimed she used like 600MB over night (while on wifi). With the $15 200MB plan, the overages are at like 45 bucks and i cant get through to talk to anyone on the phone
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Old Dec 3, 2012, 06:17 PM   #37
xA4Hx
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I using no more then normal with ios 6.0.1, I wonder what you guys use that is different then what I use since I use almost everything
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Old Dec 3, 2012, 08:30 PM   #38
DaveNinja
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Just looked at the at&t site and its 735MB of data in one evening, 500MB of that within a couple hours. Also, its all "sent" data; no received data at all for any that day or any of the days around it.
Why would only sent be using 3G while received used wifi?
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Old Dec 3, 2012, 08:33 PM   #39
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Quote:
Originally Posted by DaveNinja View Post
Just looked at the at&t site and its 735MB of data in one evening, 500MB of that within a couple hours. Also, its all "sent" data; no received data at all for any that day or any of the days around it.
Why would only sent be using 3G while received used wifi?
Photo stream?
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Old Dec 4, 2012, 12:15 PM   #40
DaveNinja
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doesnt PhotoStream upload default to wifi?
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Old Dec 4, 2012, 12:15 PM   #41
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Quote:
Originally Posted by DaveNinja View Post
doesnt PhotoStream upload default to wifi?
Yes, and I don't think it's even possible to use without wifi without a jailbreak. Or at least with AT&T.
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Old Dec 4, 2012, 12:30 PM   #42
DaveNinja
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hmm. so something sent 700MB of 3G data in one evening while receiving no 3G data. all while connected to wifi.
When i call AT&T whats the best i can hope for? Them waiving the fees save $15 to knock the data plan up to 2GB? I assuming nothing I say can make them consider that there is a data counting error on their part and they'll likely just blame is on the iPhone
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Old Dec 4, 2012, 12:35 PM   #43
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Quote:
Originally Posted by DaveNinja View Post
Just looked at the at&t site and its 735MB of data in one evening, 500MB of that within a couple hours. Also, its all "sent" data; no received data at all for any that day or any of the days around it.
Why would only sent be using 3G while received used wifi?
I know one apple support link was on the first page, but you might want to take a look at this other one titled "Unknown data usage early morning". It's very large and still active. The majority of the people are reporting large sent data during the evening and overnight. Start at the last page and work back a few pages, you may get some ideas that can help.

https://discussions.apple.com/thread...=1965&tstart=0
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Old Dec 4, 2012, 01:42 PM   #44
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Old Dec 5, 2012, 10:34 AM   #45
DaveNinja
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I called AT&T and told them the problem. The girl said she has had that happen to her before. She looked over the previous months of data usage and saw that it was usually around 100MB and said it looked like a fluke and they'd take off the overage charges. she also said that since the 200MB plan wasnt offered anymore and it seemed to fit our needs to not jump to a higher data plan.

So it was all good and now i just have to wait a month to get the bill to make sure the charges are removed
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Old Dec 5, 2012, 09:29 PM   #46
xA4Hx
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200mb plan is ludicrous to me. I couldn't do lower then maybe 3gb or 5gb
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Old Dec 5, 2012, 09:32 PM   #47
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Quote:
Originally Posted by xA4Hx View Post
200mb plan is ludicrous to me. I couldn't do lower then maybe 3gb or 5gb
ok
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Old Dec 6, 2012, 10:27 AM   #48
xA4Hx
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My point is how can you fully enjoy iPhone without the Internet .
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Old Dec 6, 2012, 10:37 AM   #49
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My point is how can you fully enjoy iPhone without the Internet .
Cellular isn't the only way to access the internet.
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Old Dec 6, 2012, 11:21 AM   #50
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Quote:
Originally Posted by xA4Hx View Post
My point is how can you fully enjoy iPhone without the Internet .
I have wifi at home. I have wifi at work. I have wifi most places I go. While I don't have the 200mb plan, I could live with that. Meanwhile. What does it have to do with the thread and the OP's concerns?
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