Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPad

Reply
 
Thread Tools Search this Thread Display Modes
Old Dec 5, 2012, 12:04 AM   #26
HazyCloud
macrumors 68030
 
HazyCloud's Avatar
 
Join Date: Jun 2010
OP, do the right thing and go to the Apple Store. Be honest and go from there. You'll either get a free replacement, pay the out of warranty cost, or pay $150 (AC+ & 1 replacement). And of course you don't have to do anything if you don't like what they offer.
__________________
If you have a question about my post, quote me so I am notified and can easily reply to you.
HazyCloud is offline   2 Reply With Quote
Old Dec 5, 2012, 12:57 AM   #27
JS3
macrumors regular
 
Join Date: Apr 2010
Quote:
Originally Posted by WesCole View Post
Try reenacting the exact same way you fell on your mini, only this time put your mini in your bag the opposite way...it should bend back to normal.
Lmao funniest thing ever.

Try very light pressure to bend it back. If that was a full size you might have bounced off it and broke a arm or a leg.
JS3 is offline   0 Reply With Quote
Old Dec 5, 2012, 04:48 AM   #28
ZipZap
macrumors 68040
 
Join Date: Dec 2007
If you are within 30 days of your purchase, call apple and buy applecare+.

Wait a couple of days and then take it to a store for replacement.

You do not have to have the device inspected to buy applecare+ online in the first 30 days.
ZipZap is offline   0 Reply With Quote
Old Dec 5, 2012, 06:15 AM   #29
g0odfr1end102
macrumors 6502
 
Join Date: Dec 2010
Location: Paris, France
Quote:
Originally Posted by JS3 View Post
Lmao funniest thing ever.

Try very light pressure to bend it back. If that was a full size you might have bounced off it and broke a arm or a leg.
I would definitely not try to bend it back, the screen probably won't take such an amount of hate!
__________________
APPLE
g0odfr1end102 is offline   0 Reply With Quote
Old Dec 5, 2012, 06:19 AM   #30
maflynn
Moderator
 
maflynn's Avatar
 
Join Date: May 2009
Location: Boston
OP, I feel for ya, good luck in determining what to do, but at the very least it still works
maflynn is online now   1 Reply With Quote
Old Dec 5, 2012, 06:33 AM   #31
Arran
macrumors 68000
 
Join Date: Mar 2008
Location: Atlanta, USA
I thought flexible screen technology wasn't due for a couple of years.

Joking aside, good to see you're doing the right thing.
__________________
When the world zigs, zag
Arran is offline   0 Reply With Quote
Old Dec 5, 2012, 06:43 AM   #32
Gutwrench
macrumors 6502a
 
Join Date: Jan 2011
You slipped and fell OP. It's an unfortunate accident but not one Apple should have to pay for through trickery. Resorting to dishonesty is a sign of a character flaw; too bad there's a lot of that going around these days.
Gutwrench is offline   2 Reply With Quote
Old Dec 5, 2012, 09:41 AM   #33
Michaelgtrusa
macrumors 601
 
Michaelgtrusa's Avatar
 
Join Date: Oct 2008
Location: Everywhere And Nowhere
Sorry to hear/see this. What will you do?
__________________
iMACAll life is an experiment. The more experiments you make the better.
TWITTER TUMBLR
Michaelgtrusa is offline   0 Reply With Quote
Old Dec 5, 2012, 10:42 AM   #34
darngooddesign
macrumors G3
 
Join Date: Jul 2007
Location: Atlanta, GA
Quote:
Originally Posted by AppleChampagne View Post
Listen do this and all will be well,

Phone applecare and say you received the ipad in a bent state and you have just opened the product. Your tremendously upset by the whole experience and how can they rectify... They will say they will either pick up the ipad and replace or they will ask you to go the store route. The store route will be good because you can go in there and say you have spoke to applecare (they will have this logged) and they said to go to store for a swap out. I honestly think you have a really high chance of turning this around bro

AC
Beyond the fraud aspect, Apple knows when that iPad was activated for the first time, and it wasn't a couple of days ago.
__________________
64 giggity... giggity... gigg-i-ty
Lego Apple Store
darngooddesign is offline   0 Reply With Quote
Old Dec 5, 2012, 11:04 AM   #35
Squilly
macrumors 68020
 
Squilly's Avatar
 
Join Date: Nov 2012
Location: PA
Quote:
Originally Posted by shadowjeff View Post
So yea long story short: It was raining, and i slipped on the stairs and fell/sat on my iPad mini (ipad mini was in my messenger bag), now it's bent. I have no idea what do now.

I'm surprised it still works perfectly fine and it's even more ergonomically comfortable to hold LOL.

But all jokes aside, what should i do? Do you think the apple store will take sympathy and swap me a new one? I'm a student so i'm trying to avoid spending money but if i have to i guess it's $99 applecare + $50?
Solution: sell it on eBay as the iPad Mini Collectors Edition. Buy a new one with the $
Squilly is offline   1 Reply With Quote
Old Dec 5, 2012, 11:37 AM   #36
Hakone
macrumors 6502
 
Join Date: Oct 2011
Location: Southern California
Bending it back that way makes it look a bit more ergonomic.
Hakone is offline   0 Reply With Quote
Old Dec 5, 2012, 11:46 AM   #37
imurdaddy
macrumors member
 
Join Date: Nov 2012
Just take responsibility for your actions, suck it up and be Thankful it still works...
imurdaddy is offline   1 Reply With Quote
Old Dec 5, 2012, 11:49 AM   #38
SnowLeopard OSX
macrumors 6502a
 
SnowLeopard OSX's Avatar
 
Join Date: Dec 2012
Location: Southern California
Quote:
Originally Posted by AppleChampagne View Post
Listen do this and all will be well,

Phone applecare and say you received the ipad in a bent state and you have just opened the product. Your tremendously upset by the whole experience and how can they rectify... They will say they will either pick up the ipad and replace or they will ask you to go the store route. The store route will be good because you can go in there and say you have spoke to applecare (they will have this logged) and they said to go to store for a swap out. I honestly think you have a really high chance of turning this around bro

AC
This is a joke, right?
__________________
iPad |4th gen Black/ 32GB/ iOS 7.0
iMac |G4 1.0 GHz/ 1.25 GHz PPCG4 (7445)
iPod |Classic Black/ 80GB|U2 edition 20GB
iPhone |4S White/16GB/ iOS 7.0|3G White/16GB iOS 4.2.1
SnowLeopard OSX is offline   2 Reply With Quote
Old Dec 5, 2012, 11:56 AM   #39
ericrwalker
Banned
 
Join Date: Oct 2008
Location: Albany, NY
Quote:
Originally Posted by WesCole View Post
Try reenacting the exact same way you fell on your mini, only this time put your mini in your bag the opposite way...it should bend back to normal.

Any chance you work at the Apple Genius Bar?
ericrwalker is offline   3 Reply With Quote
Old Dec 5, 2012, 11:59 AM   #40
shadowjeff
Thread Starter
macrumors regular
 
Join Date: Aug 2010
Told the truth but no sympathy from the Genius Bar, oh well... They didn't have any replacement units at the store anyway. If I want to get repaired I have to pay 219 + tax.
shadowjeff is offline   0 Reply With Quote
Old Dec 5, 2012, 12:18 PM   #41
solo118
macrumors 6502a
 
Join Date: May 2011
Quote:
Originally Posted by shadowjeff View Post
Told the truth but no sympathy from the Genius Bar, oh well... They didn't have any replacement units at the store anyway. If I want to get repaired I have to pay 219 + tax.
If you can get more than $110 for your broken ipad on CL or ebay... you may be better off just buying a brand new one (assuming you have 16gb, wifi)

I hope you have better luck with your new ipad.
__________________
iPhone 5S at&t/2012 Macbook Pro Retina 13"/ iPad Mini
solo118 is offline   0 Reply With Quote
Old Dec 5, 2012, 12:20 PM   #42
darngooddesign
macrumors G3
 
Join Date: Jul 2007
Location: Atlanta, GA
Quote:
Originally Posted by shadowjeff View Post
Told the truth but no sympathy from the Genius Bar, oh well... They didn't have any replacement units at the store anyway. If I want to get repaired I have to pay 219 + tax.
Assuming its the 16GB one, $320-$219 is $101. I bet you can sell it for more than $101.
__________________
64 giggity... giggity... gigg-i-ty
Lego Apple Store
darngooddesign is offline   0 Reply With Quote
Old Dec 5, 2012, 12:32 PM   #43
CNeufeld
macrumors 6502
 
Join Date: Nov 2009
Quote:
Originally Posted by darngooddesign View Post
Assuming its the 16GB one, $320-$219 is $101. I bet you can sell it for more than $101.
Not sure what you're calculating... If you take it in to get it replaced, you don't get to keep the old one. You turn your dead one in to them, and get a replacement one. If you don't have one to turn in, you don't get a replacement one.

Clint
CNeufeld is offline   1 Reply With Quote
Old Dec 5, 2012, 12:42 PM   #44
AppleRobert
macrumors 68020
 
Join Date: Nov 2012
Quote:
Originally Posted by shadowjeff View Post
Told the truth but no sympathy from the Genius Bar, oh well... They didn't have any replacement units at the store anyway. If I want to get repaired I have to pay 219 + tax.
Try to sell it. You may get a decent amount and then you could buy another. 219 when a new one is 329? Is it 16gb?

How are they going to repair it. Bend it back? Lol.
AppleRobert is offline   1 Reply With Quote
Old Dec 5, 2012, 12:45 PM   #45
ucfgrad93
macrumors G5
 
ucfgrad93's Avatar
 
Join Date: Aug 2007
Location: Colorado
Quote:
Originally Posted by shadowjeff View Post
Told the truth but no sympathy from the Genius Bar, oh well... They didn't have any replacement units at the store anyway. If I want to get repaired I have to pay 219 + tax.
Sorry to hear that.
ucfgrad93 is online now   0 Reply With Quote
Old Dec 5, 2012, 12:50 PM   #46
shadowjeff
Thread Starter
macrumors regular
 
Join Date: Aug 2010
Quote:
Originally Posted by AppleRobert View Post
Try to sell it. You may get a decent amount and then you could buy another. 219 when a new one is 329? Is it 16gb?

How are they going to repair it. Bend it back? Lol.
They were gonna replace it with a refurbished one I think. No way am I gonna pay 219 for a replacement model, might as well get a new one at 329. This thing is still fully functional.

How much do you guys think a bent ipad mini can go for on Craigslist? It's a 16 gb wifi model.
shadowjeff is offline   0 Reply With Quote
Old Dec 5, 2012, 12:55 PM   #47
rutledjw
macrumors member
 
Join Date: Aug 2011
Quote:
Originally Posted by shadowjeff View Post
Lol would you want a bent ipad? It's the screen, when you're reading something it's like bending backwards.
Why not? Great conversation starter! Hey baby, wanna see my -

OK, you're right. Who wants a bent iPad...
rutledjw is offline   1 Reply With Quote
Old Dec 5, 2012, 12:59 PM   #48
spyguy10709
macrumors 6502a
 
Join Date: Apr 2010
Location: One Infinite Loop, Cupertino CA
Quote:
Originally Posted by shadowjeff View Post
They were gonna replace it with a refurbished one I think. No way am I gonna pay 219 for a replacement model, might as well get a new one at 329. This thing is still fully functional.

How much do you guys think a bent ipad mini can go for on Craigslist? It's a 16 gb wifi model.
You do realize that an apple refurb is really just a new iPad... it might have a used mainboard, but it would have a new case, and battery.
Try going to a different genius. Don't be an *******, be nice.

They're people too. Don't lie. Be honest.
Don't, however, offer up information unless they ask you. Obviously tell the whole truth but don't go off on a story, and look for sympathy.

That's the best way to work with geniuses, imho - I've been pretty successful getting a Macbook's LCD that was 2 years out of warrenty replaced, a 3GS's battery replaced, a 4's back glass replaced, and my iPhone 5 replaced... free...
:P

Apple's CS is good, try a different genius/store if you don't get what you're looking for.
spyguy10709 is offline   1 Reply With Quote
Old Dec 5, 2012, 01:16 PM   #49
shadowjeff
Thread Starter
macrumors regular
 
Join Date: Aug 2010
Quote:
Originally Posted by spyguy10709 View Post
You do realize that an apple refurb is really just a new iPad... it might have a used mainboard, but it would have a new case, and battery.
Try going to a different genius. Don't be an *******, be nice.

They're people too. Don't lie. Be honest.
Don't, however, offer up information unless they ask you. Obviously tell the whole truth but don't go off on a story, and look for sympathy.

That's the best way to work with geniuses, imho - I've been pretty successful getting a Macbook's LCD that was 2 years out of warrenty replaced, a 3GS's battery replaced, a 4's back glass replaced, and my iPhone 5 replaced... free...
:P

Apple's CS is good, try a different genius/store if you don't get what you're looking for.
I wasn't being an ***** about anything, I wasn't demanding for a free replacement or anything. And I do know what a refurbished product is, I'm using one right now because my iPhone 5 had battery problems. But paying 219 for one isn't that cost efficient for me. If I can sell my ipad mini online for a decent price, I can minimize my cost.

I wasnt exactly looking for sympathy, i just went straight to the point and Said i slipped and fell kn my ipad mini. It's really hit or miss with apple geniuses, all these years of going to the apple genius, I've probably only met one guy who was willing to replace my out-of-warranty iPhone 4 hassle free. Maybe Canadian apple geniuses are different. You should give me more tips on how to talk to apple geniuses!
shadowjeff is offline   1 Reply With Quote
Old Dec 5, 2012, 01:27 PM   #50
darngooddesign
macrumors G3
 
Join Date: Jul 2007
Location: Atlanta, GA
Quote:
Originally Posted by CNeufeld View Post
Not sure what you're calculating... If you take it in to get it replaced, you don't get to keep the old one. You turn your dead one in to them, and get a replacement one. If you don't have one to turn in, you don't get a replacement one.
The 16GB Mini is $320.

Jeff will be out of pocket for $219 if Apple replaces it; Apple values his bent Mini at $101. Jeff is essentially buying a new mini for $219.

Jeff just has to sell his Mini for more than $101 for his out of pocket cost to be less than if Apple replaces it.

Hell, I'll give him $150 for it, which would mean that it only costs Jeff $170 to buy a new Mini.

Obviously the numbers adjust slightly because of tax.
__________________
64 giggity... giggity... gigg-i-ty
Lego Apple Store

Last edited by darngooddesign; Dec 5, 2012 at 01:32 PM.
darngooddesign is offline   1 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPad

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iPad Mini: Warped/Bent iPad Mini (2nd Gen) Frame ccolaco iPad 59 Aug 18, 2014 12:57 PM
iPad Mini: Ipad Mini slightly bent(ish)- not laying flush Henri3794 iPad 3 Nov 30, 2013 09:19 AM
Oh **** - 2012 Mac mini just fell !!!! takiv Mac mini 11 Apr 15, 2013 03:31 PM
Mac Mini fell, is there anything I should look for? Derpy Mac Basics and Help 6 Mar 6, 2013 02:09 PM
iPad Mini: Fell with iPad Mini in hand in river Castilloj iPad 30 Mar 2, 2013 11:46 AM

Forum Jump

All times are GMT -5. The time now is 11:13 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC