Have You Ever Heard of Anything Like This?

Jungle Jack · Dec 7, 2012, 08:50 PM

Hello,

I realize that new members here are somewhat viewed with skepticism, but I am pleading for any insights into what I have been experiencing for the past 2 months.

I am currently on my 3rd replacement iP5 64gb (Sprint) that have all been replaced for the exact same issue. The issue is while I have no problems whatsoever placing calls, I have been experiencing tremendous difficulty receiving phone calls and texts.

While at home on my AirRave, I am not experiencing these issues as much. However, I still sometimes receive texts hours after they have been sent.

This is an issue I never experienced on the Motorola Photon 4G I was using prior. Or with any other phone for that matter. When people call me away from home it more often than not goes directly to Voicemail. Worse still, I do not receive the VM until sometimes hours later. None of these VM's show up as missed calls and hours later I get a screen full of Voicemails and SMS sent from hours ago. Just 15 minutes ago, I received a text from a friend who sent it at around noon.

I live in Sarasota, Florida and often travel to Tampa, Florida for work. It seems to be in Tampa when this problem is at its worst. I have reset the phone more times than I can count, have setup the phone as a new iPhone, etc, to no avail.

This issue is so insane that Sprint has reset my eligibility so that I can now purchase another device at the new contract price. I really love this phone, but do not know what to do. Any insights would be greatly appreciated.
Cheers,
JJ

moonman239 · Dec 7, 2012, 09:09 PM

Cancel your Sprint contract and move to a different carrier. I'm thinking maybe it's their fault.

vastoholic · Dec 7, 2012, 09:57 PM

Quote:

Originally Posted by moonman239

Cancel your Sprint contract and move to a different carrier. I'm thinking maybe it's their fault.

That's what I was going to say. I don't think it's a phone issue. Sounds more like a carrier issue. I'm just not sure why you all the sudden started experiencing it now.

Baggio · Dec 7, 2012, 10:17 PM

It's a carrier issue. Call Sprint. Your phone may not be provisioned properly. It might something to do with switching from LTE to CDMA 3G when call or text arrives.

jessica. · Dec 7, 2012, 10:27 PM

Never heard of it and that's way odd. I think people are right, it's a sprint issue.

Jungle Jack · Dec 7, 2012, 10:57 PM

Hello,
Thank you all for your responses. I too think it well might lie with provisioning. It is just having the Apple Store activate 2 of them, I figured they would get it right.
Cheers,
JJ

CK1Czar · Dec 7, 2012, 11:15 PM

It's a Sprint issue. I use to have this problem all the time on Sprint. I would get text messages hours later or not at all. I never have that problem with AT&T

verwon · Dec 7, 2012, 11:30 PM

Definitely sounds like the Network there. I've got a 4S and 5 on Sprint and don't have those issues. Something is screwed up, but it isn't the iPhone.

Jungle Jack · Dec 8, 2012, 08:49 AM

Hello,
My thanks again to all who have responded. It means a great deal.
All the best,
Jack

viperGTS · Dec 8, 2012, 10:05 AM

*nevermind*

Dec 7, 2012, 08:50 PM	#1
Jungle Jack macrumors member Join Date: Sep 2012	Have You Ever Heard of Anything Like This? Hello, I realize that new members here are somewhat viewed with skepticism, but I am pleading for any insights into what I have been experiencing for the past 2 months. I am currently on my 3rd replacement iP5 64gb (Sprint) that have all been replaced for the exact same issue. The issue is while I have no problems whatsoever placing calls, I have been experiencing tremendous difficulty receiving phone calls and texts. While at home on my AirRave, I am not experiencing these issues as much. However, I still sometimes receive texts hours after they have been sent. This is an issue I never experienced on the Motorola Photon 4G I was using prior. Or with any other phone for that matter. When people call me away from home it more often than not goes directly to Voicemail. Worse still, I do not receive the VM until sometimes hours later. None of these VM's show up as missed calls and hours later I get a screen full of Voicemails and SMS sent from hours ago. Just 15 minutes ago, I received a text from a friend who sent it at around noon. I live in Sarasota, Florida and often travel to Tampa, Florida for work. It seems to be in Tampa when this problem is at its worst. I have reset the phone more times than I can count, have setup the phone as a new iPhone, etc, to no avail. This issue is so insane that Sprint has reset my eligibility so that I can now purchase another device at the new contract price. I really love this phone, but do not know what to do. Any insights would be greatly appreciated. Cheers, JJ
	0

Dec 7, 2012, 09:09 PM	#2
moonman239 macrumors 6502a Join Date: Mar 2009	Cancel your Sprint contract and move to a different carrier. I'm thinking maybe it's their fault. __________________ Now available on the iPad App Store: Clean Cuisine Click here to load its App Store page.
	4

Dec 7, 2012, 10:27 PM	#5
jessica. macrumors Nehalem Join Date: Feb 2005 Location: Wrong girl from the right side of the tracks	Never heard of it and that's way odd. I think people are right, it's a sprint issue. __________________ Because I'm an ahole.
	0

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Dec 7, 2012, 10:17 PM	#4
Baggio macrumors 6502 Join Date: Oct 2012	It's a carrier issue. Call Sprint. Your phone may not be provisioned properly. It might something to do with switching from LTE to CDMA 3G when call or text arrives.
	0

Dec 7, 2012, 10:57 PM	#6
Jungle Jack Thread Starter macrumors member Join Date: Sep 2012	Hello, Thank you all for your responses. I too think it well might lie with provisioning. It is just having the Apple Store activate 2 of them, I figured they would get it right. Cheers, JJ
	0

Dec 7, 2012, 11:15 PM	#7
CK1Czar macrumors member Join Date: Jan 2010	It's a Sprint issue. I use to have this problem all the time on Sprint. I would get text messages hours later or not at all. I never have that problem with AT&T
	0

Dec 7, 2012, 11:30 PM	#8
verwon macrumors 68020 Join Date: Jul 2011 Location: Seattle	Definitely sounds like the Network there. I've got a 4S and 5 on Sprint and don't have those issues. Something is screwed up, but it isn't the iPhone.
	1

Dec 8, 2012, 08:49 AM	#9
Jungle Jack Thread Starter macrumors member Join Date: Sep 2012	Hello, My thanks again to all who have responded. It means a great deal. All the best, Jack
	1

Dec 8, 2012, 10:05 AM	#10
viperGTS macrumors 6502 Join Date: Nov 2010	nevermind
	0