Water Spill turned lucky

thepro8 · Dec 8, 2012, 11:50 AM

Had a 3 week old mac book air, 13". My kitchen faucet broke spilling water all over the new computer breaking it. Took it into Apple and they swapped it out for a new one! Way to go Apple!

abz1981 · Dec 8, 2012, 11:56 AM

so apple swapped your water damaged mba with a new replacement one free of charge? very lucky

PaulCostello · Dec 8, 2012, 12:45 PM

thats why i love apple. impeccable service, miles above anything else.

thepro8 · Dec 8, 2012, 01:16 PM

Quote:

Originally Posted by abz1981

so apple swapped your water damaged mba with a new replacement one free of charge? very lucky

Yup. I handed them just the machine, they handed me a brand new sealed one so I also got an extra power cable.

Puevlo · Dec 8, 2012, 07:13 PM

But then will they then just sell the water damaged MacBook Air to some other poor soul?

53x12 · Dec 8, 2012, 07:20 PM

Great service. Especially since they didn't have to do anything and could have said SOL.

Spink10 · Dec 8, 2012, 07:23 PM

Quote:

Originally Posted by Puevlo

But then will they then just sell the water damaged MacBook Air to some other poor soul?

no way

yusukeaoki · Dec 8, 2012, 11:07 PM

Cant believe they didnt check the LSI lol

thepro8 · Dec 9, 2012, 04:12 PM

Quote:

Originally Posted by Puevlo

But then will they then just sell the water damaged MacBook Air to some other poor soul?

No way, they will do a full diagnosis, find the real issue and fix before selling as a refurb.

abz1981 · Dec 11, 2012, 09:54 AM

I hope they don't end up sending you a invoice for a replacement MBA, once they find out it has liquid damage. Otherwise you may have to return the MBA back.

Dec 8, 2012, 11:50 AM	#1
thepro8 macrumors newbie Join Date: Aug 2009	Water Spill turned lucky Had a 3 week old mac book air, 13". My kitchen faucet broke spilling water all over the new computer breaking it. Took it into Apple and they swapped it out for a new one! Way to go Apple!
	0

Dec 8, 2012, 11:56 AM	#2
abz1981 macrumors 6502a Join Date: Jan 2011	so apple swapped your water damaged mba with a new replacement one free of charge? very lucky __________________ 13.3" Macbook Air 2011, 1.7GHz, 4 GB RAM, 128GB flash storage; Apple Iphone 5 16GIG Black.
	0

Dec 8, 2012, 12:45 PM	#3
PaulCostello macrumors member Join Date: Mar 2012	thats why i love apple. impeccable service, miles above anything else. __________________ iMac 21.5" 2.5GHz i5, 12gb ram, 500gb HD Macbook Air 11" (2012) 64gb HD, 4gb ram iPad (3rd gen) 32gb iPhone 5 16gb
	0

Dec 8, 2012, 11:07 PM	#8
yusukeaoki macrumors 68020 Join Date: Mar 2011 Location: California, USA.	Cant believe they didnt check the LSI lol __________________ 17" MacBook Pro (Early 2011), 2.2GHz i7 Quad, 16GB RAM, 128GB SSD+1TB HDD@5400rpm 11" MacBook Air (Mid 2012), 2.0GHz i7 Dual, 8GB RAM, 256GB Flash iPhone 5 (White), 32GB
	0

Dec 11, 2012, 09:54 AM	#10
abz1981 macrumors 6502a Join Date: Jan 2011	I hope they don't end up sending you a invoice for a replacement MBA, once they find out it has liquid damage. Otherwise you may have to return the MBA back. __________________ 13.3" Macbook Air 2011, 1.7GHz, 4 GB RAM, 128GB flash storage; Apple Iphone 5 16GIG Black.
	1

Dec 8, 2012, 07:13 PM	#5
Puevlo macrumors 6502a Join Date: Oct 2011	But then will they then just sell the water damaged MacBook Air to some other poor soul?
	0

Dec 8, 2012, 07:20 PM	#6
53x12 macrumors 68000 Join Date: Feb 2009	Great service. Especially since they didn't have to do anything and could have said SOL.
	0

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