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Old Dec 8, 2012, 11:50 AM   #1
thepro8
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Water Spill turned lucky

Had a 3 week old mac book air, 13". My kitchen faucet broke spilling water all over the new computer breaking it. Took it into Apple and they swapped it out for a new one! Way to go Apple!
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Old Dec 8, 2012, 11:56 AM   #2
abz1981
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so apple swapped your water damaged mba with a new replacement one free of charge? very lucky
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Old Dec 8, 2012, 12:45 PM   #3
PaulCostello
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thats why i love apple. impeccable service, miles above anything else.
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Old Dec 8, 2012, 01:16 PM   #4
thepro8
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Originally Posted by abz1981 View Post
so apple swapped your water damaged mba with a new replacement one free of charge? very lucky
Yup. I handed them just the machine, they handed me a brand new sealed one so I also got an extra power cable.
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Old Dec 8, 2012, 07:13 PM   #5
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But then will they then just sell the water damaged MacBook Air to some other poor soul?
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Old Dec 8, 2012, 07:20 PM   #6
53x12
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Great service. Especially since they didn't have to do anything and could have said SOL.
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Old Dec 8, 2012, 07:23 PM   #7
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But then will they then just sell the water damaged MacBook Air to some other poor soul?
no way
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Old Dec 8, 2012, 11:07 PM   #8
yusukeaoki
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Cant believe they didnt check the LSI lol
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Old Dec 9, 2012, 04:12 PM   #9
thepro8
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But then will they then just sell the water damaged MacBook Air to some other poor soul?
No way, they will do a full diagnosis, find the real issue and fix before selling as a refurb.
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Old Dec 11, 2012, 09:54 AM   #10
abz1981
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I hope they don't end up sending you a invoice for a replacement MBA, once they find out it has liquid damage. Otherwise you may have to return the MBA back.
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