Go Back   MacRumors Forums > Apple Hardware > Notebooks > MacBook Air

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old Dec 13, 2012, 07:29 AM   #1
macrumors member
Join Date: Jul 2011
Frustration on Air RAM upgrade and delivery times

Ordered my 11-inch Air from Apple last Thursday (6th Dec) direct from Apple, after having a 13-inch. As I had the RAM upgraded to 8 GB I had to order online (based in the UK). The shipping times are one of my only complaints about Apple's otherwise excellent customer service.

1.) You would think that now RAM is not user upgradeable across most of Apple's range, and that in most cases there are only two choices for RAM (e.g. 4 or 8; or 8 / 16 with the 15-inch Retina Pro), that the Apple stores would stock machines with both options for pick up, but they don't.

2.) Given that that don't, perhaps Apple would keep a supply in the country for shipping at a warehouse seeing as the RAM upgrade is one of the most popular upgrades for many, but they don't.

3.) As the upgraded machines are then built to order in China you'd think with today's logistics, and that they use UPS, that they could arrange delivery in 48 or 72 hours.

Instead, I have to wait 11 days for a base model 11-inch Air upgraded to 8 GB. This isn't due to demand like with the iPad or iPhone, as the machine is no longer new, and it shipped from the factory within 36 hours of the order. It's just logistics.

As I had to sell my other Mac to fund this, it also means I'm 11 days without a computer, which I do need for my work. It's not a case of just being impatient.

This is one area Apple could improve on!
jabalczar is offline   2 Reply With Quote

MacRumors Forums > Apple Hardware > Notebooks > MacBook Air

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
rMBP 13 inch 16GB Ram upgrade -> 3-4 weeks delivery albertdros MacBook Pro 275 Dec 25, 2013 07:46 PM
Non-BTO Delivery Times? SCOLANATOR MacBook Pro 5 Nov 5, 2013 05:21 AM
Estimated iPhone 5S delivery times? manishans iPhone 5 Oct 6, 2013 10:17 AM
iMac delivery times iohass iMac 2 Dec 12, 2012 05:05 PM
Post MacBook air delivery estimate and actual delivery date dominicdiep MacBook Air 2 Jun 15, 2012 11:58 AM

Forum Jump

All times are GMT -5. The time now is 03:12 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2015, MacRumors.com, LLC