Apple Expands iCloud System Status Page After Repeated Outages

[MacRumors]

Apple has updated its iCloud System Status page with a much more comprehensive page breaking down outages by service and showing recent outages in a detailed timeline. The old system simple offered written status updates in a more free-form fashion.

Over the past year, Apple has seen various iCloud services go offline several times. Just today, some users were unable to access iCloud mail, iCloud Documents, Photo Stream, and Backup & Restore.

With the change, it looks like Apple is taking iCloud a bit more seriously, particularly following Eddy Cue's promotion to Senior Vice President of Internet Software and Services.

Article Link: Apple Expands iCloud System Status Page After Repeated Outages

[guitarman777]

Now that's some good progress. Very useful!

[TsunamiTheClown]

Uptime indicators rock.

I think that it is great that they are taking this seriously.

[kas23]

I can't tell if it's good or not that Apple has a detailed page devoted to whether iCloud is working or not.

[SamGabbay]

Looks much nicer and much more accurate.

[iMerik]

Originally Posted by kas23

I can't tell if it's good or not that Apple has a detailed page devoted to whether iCloud is working or not.

I think it's good overall. The average users probably won't go here and the rest of them will appreciate having the information rather than wondering if it's something wrong they are doing and having to search for up to the minute information from non-Apple resources that might knock Apple along with telling you iMessage is having issues.

Edit: And it might be very motivating for Apple staff to work even harder to make sure every day is as uneventful as possible to keep that timeline blank.

[SockRolid]

Wasn't able to access iCloud email today. But only for about 5 minutes.

[rnizlek]

Very nice, although I would enjoy having access to historical information, also. Much like Google does with Google Apps:

http://www.google.com/appsstatus

[r2shyyou]

Originally Posted by rnizlek

Very nice, although I would enjoy having access to historical information, also. Much like Google does with Google Apps:

http://www.google.com/appsstatus

That would (will?) be better but this is a good start, in my opinion.

[charlieegan3]

Yeah this is really important, they should have had this from the start if i'm honest.

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Originally Posted by rnizlek

Very nice, although I would enjoy having access to historical information, also. Much like Google does with Google Apps:

http://www.google.com/appsstatus

Google, in my experience, does seem to be a fair bit more reliable.

[unplugme71]

Historical would be great, even if its just a floating 7 days.

[jasonefmonk]

This a good sign for things to come. I think this executive change is going to go really well for Apple.

[charlieegan3]

Originally Posted by unplugme71

Historical would be great, even if its just a floating 7 days.

I think a percentage of failed requests would be a nice stat, put things in perspective.

[Risco]

iTunes match artwork is messed up, yet they say the service is working properly.....

[NachoGrande]

The idea of the cloud is that is supposed to have 99.9% uptime, why is this needed. just make it work....

[iphone495]

Kudos to Apple for admitting mistakes.

[smithrh]

Originally Posted by NachoGrande

The idea of the cloud is that is supposed to have 99.9% uptime, why is this needed. just make it work....

3 Nines (99.9%) actually would be horrible up time. 4 Nines is a better goal, with 5 Nines being pretty widely accepted and 6 Nines being the gold standard.

However, I pretty much agree with your sentiment - it should be so available that it's just always there. Much like the dial tone on your POTS phone - it was (and still is) pretty much unheard of to not get a dial tone.

[Powerbooky]

Originally Posted by SockRolid

Wasn't able to access iCloud email today. But only for about 5 minutes.

That could also be the result of network maintenance (or failure) at some point between you and Apple's network. And it's quite normal that very short outages due to maintenance are not announced by ISP's.

[Radio]

Anyone have issues last night? All my bookmarks disappeared from safari

[Ivan0310]

Originally Posted by rnizlek

Very nice, although I would enjoy having access to historical information, also. Much like Google does with Google Apps:

http://www.google.com/appsstatus

Go to the page and you'll see the "Detailed Timeline" at the bottom...

[rmwebs]

It's all well and good adding extra indicators, but half the time they dont even damn well acknowledge there is an outage at all.

[Codyak]

Originally Posted by Ivan0310

Go to the page and you'll see the "Detailed Timeline" at the bottom...

Dude, reading is hard

[Big-TDI-Guy]

Every time I begin to feel paranoid about refusing life on the cloud, I'm reminded that no, maybe I'm not so nuts after all!

[ARandomFellow]

Originally Posted by r2shyyou

That would (will?) be better but this is a good start, in my opinion.

They actually do appear to have history at least back for 3 days. Not sure if it's such a short period because they've just enabled it or if that's as far back as it will go. But you can scroll back and see what individual issues existed over time.

Pretty neat.

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Originally Posted by Ivan0310

Go to the page and you'll see the "Detailed Timeline" at the bottom...

Yes, what he said. DIdn't see this till I posted more or less the same thing. lol

It is there, though. I don't know if I care, but it's good that it's there for those who do. I guess if it was full of orange I probably would be concerned.

[ChristianJapan]

Very good; increased transparency is always welcome

And even better: it seems to show in local time zone ... User friendly it is.