Random Tones during a call Verizon iPhone 5

adeedew · Dec 13, 2012, 08:57 PM

Ever since i've switched to Verizon on Iphone 5 launch day coming from ATT since the first iPhone (i've had every version of the phone on att as well) time to time i hear a random tone, like someone on the other end i'm speaking with hit a digit on the keypad. I ask if the person on the other end heard that, they say no, it just went silent for a second and they didn't hit a number on the keypad, most of the of the time they're on a landline. It could be 20 minutes into a call or hour +, totally random. Verizon has reset the network connection, i've changed phones, reset the phone, etc, still happening. ANYONE else having this issue? It's a deal breaker for me, att never did this, unless it's the 5, but i doubt it. All verizon can offer is dialing ###send after the call and they can check the towers down the line, seems like hot air to me. Not impressed, now facing a Early Termination Fee if i leave now. I already tried to get used to the no surf and talk while on data and the annoying "multiple calls" thing when you get another call while being on one, it says multiple, if you hang up with one, the other goes away and rings you back, beyond weird, i realize this is a CDMA thing along w/ super slow 3g when LTE is not avail. Anyone else have these issues on verizon? Here's the only other link i can find about it below, thank you.

https://community.verizonwireless.com/message/903012

gemnilocs · Dec 14, 2012, 12:35 AM

Quote:

Originally Posted by adeedew

Ever since i've switched to Verizon on Iphone 5 launch day coming from ATT since the first iPhone (i've had every version of the phone on att as well) time to time i hear a random tone, like someone on the other end i'm speaking with hit a digit on the keypad. I ask if the person on the other end heard that, they say no, it just went silent for a second and they didn't hit a number on the keypad, most of the of the time they're on a landline. It could be 20 minutes into a call or hour +, totally random. Verizon has reset the network connection, i've changed phones, reset the phone, etc, still happening. ANYONE else having this issue? It's a deal breaker for me, att never did this, unless it's the 5, but i doubt it. All verizon can offer is dialing ###send after the call and they can check the towers down the line, seems like hot air to me. Not impressed, now facing a Early Termination Fee if i leave now. I already tried to get used to the no surf and talk while on data and the annoying "multiple calls" thing when you get another call while being on one, it says multiple, if you hang up with one, the other goes away and rings you back, beyond weird, i realize this is a CDMA thing along w/ super slow 3g when LTE is not avail. Anyone else have these issues on verizon? Here's the only other link i can find about it below, thank you.

https://community.verizonwireless.com/message/903012

never noticed it with my iPhone 4 or any other Verizon phone but since I have the iPhone 5,i keep hearing this annoying keystone beep!!! it drives me mad because the other person can't hear it. I took it to Verizon, described it and wouldn't you know...they called a number and put my phone on speaker phone and the damn random beep never happened. they reset everything but the beep is still there. THANK GOODNESS someone else is having the same issue! thank u for posting.

adeedew · Dec 14, 2012, 01:25 AM

Quote:

Originally Posted by gemnilocs

never noticed it with my iPhone 4 or any other Verizon phone but since I have the iPhone 5,i keep hearing this annoying keystone beep!!! it drives me mad because the other person can't hear it. I took it to Verizon, described it and wouldn't you know...they called a number and put my phone on speaker phone and the damn random beep never happened. they reset everything but the beep is still there. THANK GOODNESS someone else is having the same issue! thank u for posting.

Thanks! Glad I'm not the only person. Very odd. I bet more have it but ignore it

DJ Hydro · Mar 3, 2013, 10:06 PM

Quote:

Originally Posted by adeedew

Thanks! Glad I'm not the only person. Very odd. I bet more have it but ignore it

OMG!! I've been searching and searching for other people who has this problem!! I also never had this with 4S, but the day I got my 5, this started. I also got a replacement device, and still the same.

Resetting the Network Settings seem to temporarily fix it, but it alway comes back.

Gregintosh · Mar 3, 2013, 11:41 PM

Is it faulty proximity sensor that keeps the screen lit up at times?

I sometimes heard beeps as if key presses while on the phone and discovered my iPhone at the time occasionally lit up when it was next to my face and my face was pressing buttons.

What you describe about the beeps only being there in normal use and not on speaker phone would support that hypothesis too.

adeedew · Mar 6, 2013, 01:24 PM

just an FYI, i have switched to Tmobile since this post leaving verizon, i hated other things about the verizon or CDMA version of the iphone 5 i couldn't deal with, call waiting, no surf and talk, etc and i can report NO RANDOM TONES during a call anymore....so i don't know if it was verizon or what but it's a thing of the past now for me thankfully

JAT · Mar 6, 2013, 02:51 PM

I have this, mainly when speaking to my daughter. I think her voice hits the right pitch to fool the phone system into thinking she pressed a button. I've seen reports of this issue before. It is much worse since switching to Verizon a couple years back.

I'll have to keep her away from wine glasses.

SLC Flyfishing · Mar 6, 2013, 06:20 PM

I get this tone all the time too, to me it sounds like the tone you get when another call comes in so I'm constantly checking to see if indeed that has happened.

It's annoying, but I can live with it.

Oh, and I'm on VZW with the iPhone5

Erphern · Mar 6, 2013, 07:17 PM

I get this, too. iPhone 5, VZW. Makes me look to see if I got a text or something...

SLC Flyfishing · Mar 7, 2013, 09:22 AM

The other thing I get, and I'm wondering if others with VZW or even just iPhone5 are experiencing the same, is that when I make a call, for the first few seconds the person on the other end can't hear me.

This only lasts for maybe 3 seconds, and I usually just have to repeat the first couple of words I said, but again, this happens every-time and it's really annoying.

cynics · Mar 7, 2013, 10:06 AM

On occasion I get a loud random tone on my Verizon 4S. It just started napping over the last 6 months or so.

DJ Hydro · Mar 15, 2013, 04:53 PM

Ok, this isn't a hardware issue at all. I decided to test drive an S3 for a couple days this week. So I bought the phone and added an extra line to my Verizon account. I called my girlfriend, who is on Sprint, and low and behold, 15 minutes into our convo, I hear the same annoying tone using the Galaxy S3. That confirms to me that it's definitely some weird thing between the carrier networks causing this to happen.

On a side note... After using the S3 for two days, I promptly returned it for a refund minus a $35 restocking fee. It's a great device but the iPhone is just simply better for me.

Dec 13, 2012, 08:57 PM	#1
adeedew macrumors regular Join Date: Dec 2005	Random Tones during a call Verizon iPhone 5 Ever since i've switched to Verizon on Iphone 5 launch day coming from ATT since the first iPhone (i've had every version of the phone on att as well) time to time i hear a random tone, like someone on the other end i'm speaking with hit a digit on the keypad. I ask if the person on the other end heard that, they say no, it just went silent for a second and they didn't hit a number on the keypad, most of the of the time they're on a landline. It could be 20 minutes into a call or hour +, totally random. Verizon has reset the network connection, i've changed phones, reset the phone, etc, still happening. ANYONE else having this issue? It's a deal breaker for me, att never did this, unless it's the 5, but i doubt it. All verizon can offer is dialing ###send after the call and they can check the towers down the line, seems like hot air to me. Not impressed, now facing a Early Termination Fee if i leave now. I already tried to get used to the no surf and talk while on data and the annoying "multiple calls" thing when you get another call while being on one, it says multiple, if you hang up with one, the other goes away and rings you back, beyond weird, i realize this is a CDMA thing along w/ super slow 3g when LTE is not avail. Anyone else have these issues on verizon? Here's the only other link i can find about it below, thank you. https://community.verizonwireless.com/message/903012
	0

Mar 3, 2013, 11:41 PM	#5
Gregintosh macrumors 65816 Join Date: Jan 2008 Location: Chicago	Is it faulty proximity sensor that keeps the screen lit up at times? I sometimes heard beeps as if key presses while on the phone and discovered my iPhone at the time occasionally lit up when it was next to my face and my face was pressing buttons. What you describe about the beeps only being there in normal use and not on speaker phone would support that hypothesis too. __________________ Macbook Pro Retina, 32GB iPad 3 with Verizon LTE, 32GB iPhone 5
	0

Mar 6, 2013, 02:51 PM	#7
JAT macrumors 601 Join Date: Dec 2001 Location: Mpls, MN	I have this, mainly when speaking to my daughter. I think her voice hits the right pitch to fool the phone system into thinking she pressed a button. I've seen reports of this issue before. It is much worse since switching to Verizon a couple years back. I'll have to keep her away from wine glasses. __________________ -- Spiky
	0

Mar 6, 2013, 06:20 PM	#8
SLC Flyfishing macrumors 65816 Join Date: Nov 2007 Location: Portland, OR	I get this tone all the time too, to me it sounds like the tone you get when another call comes in so I'm constantly checking to see if indeed that has happened. It's annoying, but I can live with it. Oh, and I'm on VZW with the iPhone5 __________________ Cognitive Dissonance: "Regardless of how much I hate religion (and I really do hate religion). I do not hate religious people." AP_piano295
	0

Mar 7, 2013, 09:22 AM	#10
SLC Flyfishing macrumors 65816 Join Date: Nov 2007 Location: Portland, OR	The other thing I get, and I'm wondering if others with VZW or even just iPhone5 are experiencing the same, is that when I make a call, for the first few seconds the person on the other end can't hear me. This only lasts for maybe 3 seconds, and I usually just have to repeat the first couple of words I said, but again, this happens every-time and it's really annoying. __________________ Cognitive Dissonance: "Regardless of how much I hate religion (and I really do hate religion). I do not hate religious people." AP_piano295
	0

Mar 6, 2013, 01:24 PM	#6
adeedew Thread Starter macrumors regular Join Date: Dec 2005	just an FYI, i have switched to Tmobile since this post leaving verizon, i hated other things about the verizon or CDMA version of the iphone 5 i couldn't deal with, call waiting, no surf and talk, etc and i can report NO RANDOM TONES during a call anymore....so i don't know if it was verizon or what but it's a thing of the past now for me thankfully
	1

Mar 6, 2013, 07:17 PM	#9
Erphern macrumors newbie Join Date: Mar 2013	I get this, too. iPhone 5, VZW. Makes me look to see if I got a text or something...
	0

Mar 7, 2013, 10:06 AM	#11
cynics macrumors 68040 Join Date: Jan 2012	On occasion I get a loud random tone on my Verizon 4S. It just started napping over the last 6 months or so.
	0

Mar 15, 2013, 04:53 PM	#12
DJ Hydro macrumors newbie Join Date: Dec 2011 Location: Charlotte, NC	Ok, this isn't a hardware issue at all. I decided to test drive an S3 for a couple days this week. So I bought the phone and added an extra line to my Verizon account. I called my girlfriend, who is on Sprint, and low and behold, 15 minutes into our convo, I hear the same annoying tone using the Galaxy S3. That confirms to me that it's definitely some weird thing between the carrier networks causing this to happen. On a side note... After using the S3 for two days, I promptly returned it for a refund minus a $35 restocking fee. It's a great device but the iPhone is just simply better for me.
	0

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