Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Dec 15, 2012, 04:20 PM   #1
jatt123
macrumors member
 
Join Date: Dec 2011
Location: Fairfield,CA
Need help to avoid eBay scams!

Hello I want to sell a old iPhone for a friend! But I don't want to be scammed from buyers. How can I protect myself? I was going to have it shipped by USPS with delivery confirmation with signature required. Also I was thinking of taking pictures of the contents in the box and make a video with me taping up the box clearly showing the time and date in the video. Is there anything else you guys recommend I do? I want to prepare myself with enough evidence for eBay and Paypal! Thanks!
jatt123 is offline   0 Reply With Quote
Old Dec 15, 2012, 04:28 PM   #2
Arnezie
macrumors 65816
 
Arnezie's Avatar
 
Join Date: Oct 2011
You want to know the secret to not getting scammed on eBay ? Don't use eBay, that's it use Craigslist meet in public place ie Starbucks and cash exchange.
Arnezie is offline   5 Reply With Quote
Old Dec 15, 2012, 04:29 PM   #3
Applejuiced
macrumors Nehalem
 
Applejuiced's Avatar
 
Join Date: Apr 2008
Location: At the iPhone hacks section.
Make sure you put insurance on the package too incase it gets lost or stolen in the mail.
Also like you said ship with signature confirmation.
Applejuiced is offline   1 Reply With Quote
Old Dec 15, 2012, 04:48 PM   #4
ucfgrad93
macrumors G5
 
ucfgrad93's Avatar
 
Join Date: Aug 2007
Location: Colorado
Quote:
Originally Posted by Arnezie View Post
You want to know the secret to not getting scammed on eBay ? Don't use eBay, that's it use Craigslist meet in public place ie Starbucks and cash exchange.
This.
ucfgrad93 is offline   1 Reply With Quote
Old Dec 15, 2012, 05:21 PM   #5
dictoresno
macrumors 68020
 
dictoresno's Avatar
 
Join Date: Apr 2012
Location: NJ
screw ebay and craigslist. ive sold and bought tons of phones on the imore forums classified section. thats all i use and its hassle free. do it via paypal and you are well protected.
__________________
Verizon iPhone 6, 128GB Space Grey
iPad Mini 16GB Black, iPad 1 32 GB Black
iPod Touch 4th Generation 64GB Black
dictoresno is offline   0 Reply With Quote
Old Dec 15, 2012, 06:18 PM   #6
JayLenochiniMac
macrumors 603
 
Join Date: Nov 2007
Location: New Sanfrakota
Quote:
Originally Posted by Arnezie View Post
You want to know the secret to not getting scammed on eBay ? Don't use eBay, that's it use Craigslist meet in public place ie Starbucks and cash exchange.
That's only if you sell and not buy, as buyers have gotten scammed through CL.

Quote:
Originally Posted by Applejuiced View Post
Make sure you put insurance on the package too incase it gets lost or stolen in the mail.
Smart sellers do not buy insurance (buyer has paypal protection and no incentive to cooperate). Signature confirmation is what protects against item not received.
__________________
Home iMac 27" 2.9GHz Intel Core i5
Work iMac 24" 2.8GHz Core 2 Extreme
Mobile iPad (4th gen) & iPhone 6
JayLenochiniMac is offline   0 Reply With Quote
Old Dec 15, 2012, 06:48 PM   #7
YsoSerious
macrumors 6502
 
Join Date: Oct 2008
PayPal has pretty good insurance against fraud. Make sure you deliver to a confirmed address. I've been buying and selling on eBay for over 10yrs and had only one buyer that claimed he never received item. (Post office lost it). PayPal wanted proof I delivered the item (copy of confirmation receipt) and I was covered.
YsoSerious is offline   1 Reply With Quote
Old Dec 15, 2012, 07:49 PM   #8
sulpfiction
macrumors 68030
 
sulpfiction's Avatar
 
Join Date: Aug 2011
Location: Philadelphia Area
eBay is more scams then not these days. I only use CL. I've sold ALL of my past iPhones via CL and never had a problem. Just meet at public place and use common sense.

And it's free.
sulpfiction is offline   1 Reply With Quote
Old Dec 15, 2012, 08:04 PM   #9
BHP41
macrumors 6502a
 
BHP41's Avatar
 
Join Date: Jul 2010
Location: United States of America
Craigslist. Price in theming,e of the market in your area and you'll sell within a week. High end you'll have to hold out for. Low end and it'll sell in a day. eBay has too much risk for a measly $400-$500 dollars.
BHP41 is offline   0 Reply With Quote
Old Dec 15, 2012, 08:08 PM   #10
Applejuiced
macrumors Nehalem
 
Applejuiced's Avatar
 
Join Date: Apr 2008
Location: At the iPhone hacks section.
Quote:
Originally Posted by JayLenochiniMac View Post
That's only if you sell and not buy, as buyers have gotten scammed through CL.



Smart sellers do not buy insurance (buyer has paypal protection and no incentive to cooperate). Signature confirmation is what protects against item not received.
I had an item get lost in the mail a few years back.
It was worth around $200.
I didn't purchase insurance with USPS so when it never arrived I had to refund the buyer and my item was gone. Post office was no help, after it reached a hub it showed that it never left the particular post office.
If I had insurance at least the post office would pay me the value I put on the particular package.
Learned my expensive lesson
Applejuiced is offline   2 Reply With Quote
Old Dec 15, 2012, 08:36 PM   #11
StevenT42
macrumors 6502
 
Join Date: Jun 2010
Use Paypal and UPS. Ship UPS signature required and get and keep the tracking number receipt. Ship only to the Paypal verified address.

I did this and when the recipient said the credit card had been used without authorization, I sent a scan of the tracking receipt to Paypal, and even though they had reversed the charge against me, in a few days, they reversed that and I got my money.

The key is to ship to the Paypal verified address with signature required, and to provide proof of the tracking number.
__________________
2012 Mac mini, 2.6GHz i7, 16GB, 1TB Fusion ; 2011 13" MacBook Air, 1.7GHz i5, 4GB, 256 GB Samsung SSD ; iPad mini retina 128GB WiFi+LTE ; iPhone 5S Gold 64GB ; iPod Classic
StevenT42 is offline   1 Reply With Quote
Old Dec 15, 2012, 09:06 PM   #12
AFDoc
In Time-Out
 
Join Date: Jun 2012
Location: Colorado Springs USA for now
I've recently sold about 5 iPhones of different specs. I am also a big ebayer with transactions numbering in the thousands. I have NEVER lost a dispute.... ever. Here's how....

Take a video of the phone working. Everything.... All buttons, sounds, ect. Get a video of the condition of the phone, and most important get a pic/video of the IMEI. When you go to ship take another video showing the IMEI and you boxing, taping it and dropping it into the bin/collection receptacle. Make sure the video is continuous and the phone never leaves the frame. Ship it insured for the sale amount or more. You can also do sig on delivery to totally cover yourself but if you follow the above, there really is no need for it.

Follow these steps and you will not lose a dispute. As far as payment I use paypal and my status makes it so I don't need to wait to w/d funds. (PP CC ftw!)
AFDoc is offline   0 Reply With Quote
Old Dec 15, 2012, 09:58 PM   #13
labman
macrumors 604
 
labman's Avatar
 
Join Date: Jun 2009
Location: Mich near Detroit
I just look at where they are selling for on ebay and ask for that on craigslist usually works I don't loose the if I get it. I'm ahead by not paying ebay and paypal. I ask to meet in a very public place my favorite a police station it lets them know I'm honest. If they are against that then I usually cancel the sale with them and find someone else.
__________________
IP4+Hackintosh Pro Joining AT&T PM me get $25 Dev-Teams Blog My TwitterCan I JB/UL my device Click here
labman is offline   1 Reply With Quote
Old Dec 15, 2012, 10:24 PM   #14
iPh0neTy
macrumors member
 
Join Date: Nov 2012
Quote:
Originally Posted by jatt123 View Post
Hello I want to sell a old iPhone for a friend! But I don't want to be scammed from buyers. How can I protect myself? I was going to have it shipped by USPS with delivery confirmation with signature required. Also I was thinking of taking pictures of the contents in the box and make a video with me taping up the box clearly showing the time and date in the video. Is there anything else you guys recommend I do? I want to prepare myself with enough evidence for eBay and Paypal! Thanks!
I learned quick not to use eBay for high ticket items, buying or selling. eBay has the sellers by the balls cause they can shut them down if they don't comply and they always side with a buyer. They want happy buyers to return and it's no sweat off their back if they have to automatically deduct money from a sellers account to keep buyers happy.

On the other hand, if a buyer costs them money they'll shut a buyer account down too. I spent over 12k this last year buying large ticket items for my biz. I had two people scam me, take my money and run so eBay reimbursed me twice but then shut down my account for buyer abuse even though I paid and had proof the seller never shipped (no tracking or shipping info sent no return contact) eBay is a bunch of white collared crooks themselves.

It's a hostel place and like the first replier said, sell locally in public with cash only.

Good Luck
iPh0neTy is offline   1 Reply With Quote
Old Dec 15, 2012, 11:01 PM   #15
Bruins Fan
macrumors member
 
Join Date: Oct 2012
Location: Boston, MA
Quote:
Originally Posted by AFDoc View Post
I've recently sold about 5 iPhones of different specs. I am also a big ebayer with transactions numbering in the thousands. I have NEVER lost a dispute.... ever. Here's how....

Take a video of the phone working. Everything.... All buttons, sounds, ect. Get a video of the condition of the phone, and most important get a pic/video of the IMEI. When you go to ship take another video showing the IMEI and you boxing, taping it and dropping it into the bin/collection receptacle. Make sure the video is continuous and the phone never leaves the frame. Ship it insured for the sale amount or more. You can also do sig on delivery to totally cover yourself but if you follow the above, there really is no need for it.

Follow these steps and you will not lose a dispute. As far as payment I use paypal and my status makes it so I don't need to wait to w/d funds. (PP CC ftw!)
Way too much hassle. Craigslist works for me
__________________
MacBook Pro 13" Early '11
VZW iPhone 5 16GB
Bruins Fan is offline   1 Reply With Quote
Old Dec 15, 2012, 11:48 PM   #16
Applejuiced
macrumors Nehalem
 
Applejuiced's Avatar
 
Join Date: Apr 2008
Location: At the iPhone hacks section.
Quote:
Originally Posted by AFDoc View Post
I've recently sold about 5 iPhones of different specs. I am also a big ebayer with transactions numbering in the thousands. I have NEVER lost a dispute.... ever. Here's how....

Take a video of the phone working. Everything.... All buttons, sounds, ect. Get a video of the condition of the phone, and most important get a pic/video of the IMEI. When you go to ship take another video showing the IMEI and you boxing, taping it and dropping it into the bin/collection receptacle. Make sure the video is continuous and the phone never leaves the frame. Ship it insured for the sale amount or more. You can also do sig on delivery to totally cover yourself but if you follow the above, there really is no need for it.

Follow these steps and you will not lose a dispute. As far as payment I use paypal and my status makes it so I don't need to wait to w/d funds. (PP CC ftw!)
That's good to do on a few big money items but to do that every time on thousands of transactions like you said?
Video tape you using the device, serial number, checking that all features on the phone working, boxing it up with footage of the label and address and walking up to a mailbox and dropping it?
That's a little too much IMO.
Having to do all that in order not to get ripped off is such a pain. You would also need a second person video recording you while you do all that.
Applejuiced is offline   0 Reply With Quote
Old Dec 15, 2012, 11:56 PM   #17
JayLenochiniMac
macrumors 603
 
Join Date: Nov 2007
Location: New Sanfrakota
Quote:
Originally Posted by Applejuiced View Post
I had an item get lost in the mail a few years back.
It was worth around $200.
I didn't purchase insurance with USPS so when it never arrived I had to refund the buyer and my item was gone. Post office was no help, after it reached a hub it showed that it never left the particular post office.
If I had insurance at least the post office would pay me the value I put on the particular package.
Learned my expensive lesson
Depends. If it were lost after it left the post office (i.e. out for delivery), it'd require the recipient's cooperation. If they refuse to cooperate, you'd be screwed even with insurance. Buyers have no incentive to cooperate as they have ebay buyer protection.

Quote:
Originally Posted by AFDoc View Post
I've recently sold about 5 iPhones of different specs. I am also a big ebayer with transactions numbering in the thousands. I have NEVER lost a dispute.... ever. Here's how....

Take a video of the phone working. Everything.... All buttons, sounds, ect. Get a video of the condition of the phone, and most important get a pic/video of the IMEI. When you go to ship take another video showing the IMEI and you boxing, taping it and dropping it into the bin/collection receptacle. Make sure the video is continuous and the phone never leaves the frame. Ship it insured for the sale amount or more. You can also do sig on delivery to totally cover yourself but if you follow the above, there really is no need for it.

Follow these steps and you will not lose a dispute. As far as payment I use paypal and my status makes it so I don't need to wait to w/d funds. (PP CC ftw!)
There's a big difference between never having lost a dispute because the buyers never filed a claim against you and never having lost a dispute when the buyers have filed a claim against you.

I've successfully ebayed 4 iPhones and have never lost a dispute, but I've never been disputed either.

Signature on delivery is absolutely required for transactions above $250 in order to fall under paypal seller protection.
__________________
Home iMac 27" 2.9GHz Intel Core i5
Work iMac 24" 2.8GHz Core 2 Extreme
Mobile iPad (4th gen) & iPhone 6

Last edited by JayLenochiniMac; Dec 16, 2012 at 12:04 AM.
JayLenochiniMac is offline   1 Reply With Quote
Old Dec 16, 2012, 12:04 AM   #18
Applejuiced
macrumors Nehalem
 
Applejuiced's Avatar
 
Join Date: Apr 2008
Location: At the iPhone hacks section.
Quote:
Originally Posted by JayLenochiniMac View Post
Depends. If it were lost after it left the post office (i.e. out for delivery), it'd require the recipient's cooperation. If they refuse to cooperate, you'd be screwed even with insurance. Buyers have no incentive to cooperate as they have paypal protection.
It arrived at a city near the buyers location but never actually arrived to his post office or went out for delivery at all.
It just dissapeared.
Sucks.
I never dealt with an issue like that. So you're saying if it went out for delivery and got lost the buyer would have to cooperate and fill out a form or report with the post office.
I figured if he wanted me to issue him a refund nice and quick he'd take a few minutes to help out. Since it wouldnt have been mine or his fault.
But I know what you're saying. Not everyone is nice or helpfull on ebay.
Applejuiced is offline   0 Reply With Quote
Old Dec 16, 2012, 12:17 AM   #19
JayLenochiniMac
macrumors 603
 
Join Date: Nov 2007
Location: New Sanfrakota
Quote:
Originally Posted by Applejuiced View Post
I figured if he wanted me to issue him a refund nice and quick he'd take a few minutes to help out. Since it wouldnt have been mine or his fault.
But I know what you're saying. Not everyone is nice or helpfull on ebay.
Exactly. Some people wouldn't care less.

Insurance would have helped you in your particular case as it got lost before leaving the post office. I'm just saying insurance doesn't always work, that's all.
__________________
Home iMac 27" 2.9GHz Intel Core i5
Work iMac 24" 2.8GHz Core 2 Extreme
Mobile iPad (4th gen) & iPhone 6
JayLenochiniMac is offline   1 Reply With Quote
Old Dec 16, 2012, 12:19 AM   #20
Applejuiced
macrumors Nehalem
 
Applejuiced's Avatar
 
Join Date: Apr 2008
Location: At the iPhone hacks section.
Quote:
Originally Posted by JayLenochiniMac View Post
Exactly. Some people wouldn't care less.

Insurance would have helped you in your particular case as it got lost before leaving the post office. I'm just saying insurance doesn't always work, that's all.
I hear you.
Thanks for the info.
Applejuiced is offline   0 Reply With Quote
Old Dec 16, 2012, 05:21 AM   #21
AFDoc
In Time-Out
 
Join Date: Jun 2012
Location: Colorado Springs USA for now
Quote:
Originally Posted by Applejuiced View Post
That's good to do on a few big money items but to do that every time on thousands of transactions like you said?
Video tape you using the device, serial number, checking that all features on the phone working, boxing it up with footage of the label and address and walking up to a mailbox and dropping it?
That's a little too much IMO.
Having to do all that in order not to get ripped off is such a pain. You would also need a second person video recording you while you do all that.
I do it with high value items. Who tries to scam for a $25 item? When my wife used to sell scrap booking lots ($500+ lots) we would video tape placing items in the box and sealing. We wouldn't tape the shipping part because we could go off the weight. I did however do this with paintball markers as some of those went for $800 to $1300, and of course any high dollar electronics. As far as video taping it I did it by myself every time. Simply prop the phone up and keep the mailing box in frame... It's actually quite easy to do.
Some may say it's a pain but all together I have made a ton of money this way. Sold 2 iPhone 4's for $1950 before they were even released(of course that was a few years ago). Recently sold a "new" 16gb 4 for $350, My parents 2 16gb 4's with some accessories for $550, 32gb 4 for $270, 32gb 5 for $960. Looking through CL where I live at the time of my sales I would not have received those prices. (even after fee's and shipping)
AFDoc is offline   0 Reply With Quote
Old Dec 16, 2012, 06:21 AM   #22
macingman
macrumors 68020
 
macingman's Avatar
 
Join Date: Jan 2011
Quote:
Originally Posted by sulpfiction View Post
eBay is more scams then not these days..
Rubbish. I sell devices all the time through eBay. I've never encountered a problem. Just don't be an idiot and sell to a guy in Nigeria who will send you the money after he receives his fortune from the Nigerian royal family as his long lost cousin was killed in a plane crash which was the royal families fault so is entitled to $100MILLION USD compensation.
__________________
I am a professional DJ
macingman is offline   2 Reply With Quote
Old Dec 16, 2012, 06:45 AM   #23
MyBigMac
macrumors newbie
 
Join Date: Dec 2012
Quote:
Originally Posted by macingman View Post
Rubbish. I sell devices all the time through eBay. I've never encountered a problem. Just don't be an idiot and sell to a guy in Nigeria who will send you the money after he receives his fortune from the Nigerian royal family as his long lost cousin was killed in a plane crash which was the royal families fault so is entitled to $100MILLION USD compensation.
EXACTLY! I've never SOLD anything on eBay, but I've made MANY purchases, from US, China and UK...and never ONCE had an issue. I've even bought cell phones and other electronic equipment.

The key is to use common sense. Check out your buyer to make sure they don't have a history of bidding and then not paying....although if they pay you first, then what do you have to lose? I wouldn't accept payments from foreign countries (yeah...Nigeria might be a red flag) You can also list it as a "Buy it Now" item so you won't have people low balling you.

But yeah...if you're only interested in local buyers, so you don't have to ship anything, Craigslist is great. OH! And be sure to invest in one of those little laser pens that detect counterfeit currency. A friend of mine gave away a set of expensive speakers because he didn't recognize the $50 bills as being fake.....but the bank did.
MyBigMac is offline   0 Reply With Quote
Old Dec 16, 2012, 06:47 AM   #24
aneftp
macrumors 68040
 
Join Date: Jul 2007
Quote:
Originally Posted by AFDoc View Post
I've recently sold about 5 iPhones of different specs. I am also a big ebayer with transactions numbering in the thousands. I have NEVER lost a dispute.... ever. Here's how....

Take a video of the phone working. Everything.... All buttons, sounds, ect. Get a video of the condition of the phone, and most important get a pic/video of the IMEI. When you go to ship take another video showing the IMEI and you boxing, taping it and dropping it into the bin/collection receptacle. Make sure the video is continuous and the phone never leaves the frame. Ship it insured for the sale amount or more. You can also do sig on delivery to totally cover yourself but if you follow the above, there really is no need for it.

Follow these steps and you will not lose a dispute. As far as payment I use paypal and my status makes it so I don't need to wait to w/d funds. (PP CC ftw!)
Pretty sad this type of precaution has come to selling items on eBay. Shows how eBay can be hit or miss with scammers.

Don't know why eBay doesn't have a system in place (besides verified address). Should have verified drivers license as well. Once people are forced to verify personal info as buyers it becomes a bigger deterrent to try to scam people. Not saying it will stop scammers but its a deterrent.
aneftp is offline   0 Reply With Quote
Old Dec 16, 2012, 07:18 AM   #25
AFDoc
In Time-Out
 
Join Date: Jun 2012
Location: Colorado Springs USA for now
Quote:
Originally Posted by aneftp View Post
Pretty sad this type of precaution has come to selling items on eBay. Shows how eBay can be hit or miss with scammers.

Don't know why eBay doesn't have a system in place (besides verified address). Should have verified drivers license as well. Once people are forced to verify personal info as buyers it becomes a bigger deterrent to try to scam people. Not saying it will stop scammers but its a deterrent.
I agree. Of course one doesn't need to take the steps I take but like I said, I have NEVER lost a dispute. I actually have only had a few out of 1442 transaction (many more but multiple purchases form same person don't count towards fb). I take this precaution, others who don't are the ones making threads about how they got ripped off as I spend the cash I received!

Last edited by AFDoc; Dec 16, 2012 at 07:24 AM.
AFDoc is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Selling MacBook Pro on eBay. Advice on safety/avoiding scams ravenvii Buying Tips and Advice 7 Sep 27, 2013 10:49 AM
Avoid Optibay fakes on Ebay hengey MacBook Pro 8 Feb 26, 2013 11:28 AM
Lots of all Craigslist ads are scams now dontwalkhand Community Discussion 17 Jan 3, 2013 11:45 AM
Considering buying a MacBook Pro off Craigslist, what are some tips to avoid scams? andyACEcandy Buying Tips and Advice 27 Nov 18, 2012 07:07 PM
Trying to sell mid 2010 17" on ebay but keep getting scams sfxguy Buying Tips and Advice 7 Aug 10, 2012 02:21 PM

Forum Jump

All times are GMT -5. The time now is 07:44 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC