How much is an iPhone? How much is a Galaxy III? an HTC One X+, etc.
And every phone I've ever owned has had lock ups or has had to be rebooted. My 4 iPhones included. And also factory reset. And had slow downs.
No tech is failproof.
iPhone 5 locked 680€ the cheapest version. You can get the SIII unlocked for just under 500€. Still almost nobody spends more than 300€ on a phone. Windows Phone are as rare as sun eclipses. iPhones not as much rare but still you don't see one every day. The S3 I've seen a few but not many. Androids specially those cheap 50~100€ phones are *everywhere*.
No tech is fail proof but my moms nokia 6680 sure worked for a lot of years (and still works but the battery is toast) and it was never turned off (unless it ran out of battery) and it never had a software update. Nowadays it's used as an alarm clock but yey it works just fine.
Her android phone that costed about 250€ had 2 firmware upgrades and got bricked once. And still has loads of problems, now try to explain to a non tech that.
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