Go Back   MacRumors Forums > Apple Hardware > Desktops > iMac

Reply
 
Thread Tools Search this Thread Display Modes
Old Dec 19, 2012, 08:38 PM   #126
TheHeavy
macrumors newbie
 
Join Date: Dec 2012
Really Apple, thanks for...

Ordered November 30th... Processing Items, Processing Items, you know the usual drill.

Checked this evening, order still processing but now with the super awesome change of shipping dates of Dec. 20 - Dec. 27 to January 2 - January 7.

Called in and had zero help from customer service, no explanation for the change, no explanation for the delay and was informed that all orders are fulfilled in the order in which they were received.

Apple you are so great, keep it up!

3.4GHz Quad-core Intel Core i7, Turbo Boost up to 3.9GHz
8GB 1600MHz DDR3 SDRAM - 2x4GB
1TB Fusion Drive
NVIDIA GeForce GTX 680MX 2GB GDDR5
TheHeavy is offline   0 Reply With Quote
Old Dec 19, 2012, 11:53 PM   #127
iancapable
macrumors 6502
 
Join Date: Oct 2006
Location: London, United Kingdom
Quote:
Originally Posted by TheHeavy View Post
Ordered November 30th... Processing Items, Processing Items, you know the usual drill.

Checked this evening, order still processing but now with the super awesome change of shipping dates of Dec. 20 - Dec. 27 to January 2 - January 7.

Called in and had zero help from customer service, no explanation for the change, no explanation for the delay and was informed that all orders are fulfilled in the order in which they were received.

Apple you are so great, keep it up!

3.4GHz Quad-core Intel Core i7, Turbo Boost up to 3.9GHz
8GB 1600MHz DDR3 SDRAM - 2x4GB
1TB Fusion Drive
NVIDIA GeForce GTX 680MX 2GB GDDR5
I would have said, "so that's why people who have ordered after me are receiving their orders?"
iancapable is offline   0 Reply With Quote
Old Dec 20, 2012, 12:24 AM   #128
ericbreiter
macrumors member
 
Join Date: Jun 2012
Quote:
Originally Posted by TheHeavy View Post
all orders are fulfilled in the order in which they were received
Right. They can usually discredit information given by people online, but I have hard evidence the above is not the case. My friend ordered the exact same specification (computer, AppleCare, edu discount, bank card type) two days after me (the 2nd). His is delivered, mine will not arrive until January.
ericbreiter is offline   1 Reply With Quote
Old Dec 20, 2012, 01:57 AM   #129
jonnyc
macrumors newbie
 
Join Date: Dec 2012
Quote:
Originally Posted by rainbowsofwhite View Post
Hey jonnyc,

Has yours changed to Preparing for Shipment?
Nooooooooooooo!!!

I even cracked and called in yesterday just in the slight hope they would do more than just look at the order page that I can see, but no luck.

Sighness.. Ah well, looks like you got the headstart. Good luck my friend
jonnyc is offline   0 Reply With Quote
Old Dec 20, 2012, 02:06 AM   #130
rainbowsofwhite
macrumors 6502
 
Join Date: Jul 2011
Quote:
Originally Posted by jonnyc View Post
Nooooooooooooo!!!

I even cracked and called in yesterday just in the slight hope they would do more than just look at the order page that I can see, but no luck.

Sighness.. Ah well, looks like you got the headstart. Good luck my friend
Bugger!! Sorry to hear that.
I'm sure it'll be any day now.

Mine has just changed to Shipped...

Attachment 384721

Last edited by rainbowsofwhite; Apr 19, 2014 at 07:38 PM.
rainbowsofwhite is offline   0 Reply With Quote
Old Dec 20, 2012, 02:14 AM   #131
MacDouble
macrumors member
 
Join Date: Sep 2012
Mine is still processing. And I'm very angry.
I mean I ordered 30/11 and the delivery is 3 -9 January. Tomorrow is the fourth week of waiting.
If it comes on the 9th I have waited almost 6 weeks. That's the first time I ordered from Apple and it will be the last time. I have never waited so long for an order.

Last edited by MacDouble; Dec 20, 2012 at 02:20 AM.
MacDouble is offline   0 Reply With Quote
Old Dec 20, 2012, 04:05 AM   #132
jonnyc
macrumors newbie
 
Join Date: Dec 2012
Quote:
Originally Posted by rainbowsofwhite View Post
Bugger!! Sorry to hear that.
I'm sure it'll be any day now.

Mine has just changed to Shipped...

Attachment 384721
Ohhh, come on... now your just rubbing it in! hahaha (sad face on the inside)
jonnyc is offline   0 Reply With Quote
Old Dec 20, 2012, 05:51 AM   #133
iancapable
macrumors 6502
 
Join Date: Oct 2006
Location: London, United Kingdom
Quote:
Originally Posted by MacDouble View Post
Mine is still processing. And I'm very angry.
I mean I ordered 30/11 and the delivery is 3 -9 January. Tomorrow is the fourth week of waiting.
If it comes on the 9th I have waited almost 6 weeks. That's the first time I ordered from Apple and it will be the last time. I have never waited so long for an order.
Wow... That is a long time... I would not stand for it and would kick up a fuss on their customer service. I'm getting bored of waiting now and I am considering cancelling my order.

*edit* I should probably say that when / if I cancel, I've priced up an alternative rMBP instead, at least I will get that quickly! The only issue is that I would have to buy another big screen

Last edited by iancapable; Dec 20, 2012 at 06:02 AM.
iancapable is offline   0 Reply With Quote
Old Dec 20, 2012, 06:48 AM   #134
garrize
macrumors regular
 
Join Date: May 2012
Location: Paris, France
I have now been in the "Preparing for shipment" status for over 72 hours. 3 days!

How can this be?!
__________________
27" iMac, 3.4 GHz i7, 24 GB RAM, 3TB fusion, 680MX
iPhone 4S 32GB
iPad 2 16GB
iBook G4 30GB (Late 2004)
garrize is offline   0 Reply With Quote
Old Dec 20, 2012, 05:08 PM   #135
rainbowsofwhite
macrumors 6502
 
Join Date: Jul 2011
Quote:
Originally Posted by jonnyc View Post
Ohhh, come on... now your just rubbing it in! hahaha (sad face on the inside)
Sorry, I didn't mean too.
Just giving status info for other Aussie's who might be in the same boat.

Last edited by rainbowsofwhite; Dec 22, 2012 at 06:07 AM.
rainbowsofwhite is offline   0 Reply With Quote
Old Dec 21, 2012, 02:37 AM   #136
jonnyc
macrumors newbie
 
Join Date: Dec 2012
its all good. Good to know how long it takes to be delivered.

mine is still p r o c e s s i n g .. .
jonnyc is offline   0 Reply With Quote
Old Dec 21, 2012, 07:43 AM   #137
rainbowsofwhite
macrumors 6502
 
Join Date: Jul 2011
Quote:
Originally Posted by jonnyc View Post
its all good. Good to know how long it takes to be delivered.

mine is still p r o c e s s i n g .. .
Keep me posted!
I'm sure it'll change any day now...
I've noticed a lot of 1st Dec orders are changing to "Prep to Ship".
rainbowsofwhite is offline   0 Reply With Quote
Old Dec 22, 2012, 02:40 AM   #138
jonnyc
macrumors newbie
 
Join Date: Dec 2012
Preparing for shipment!
Attached Thumbnails
Click image for larger version

Name:	shipment.PNG
Views:	10
Size:	23.5 KB
ID:	385112  
jonnyc is offline   0 Reply With Quote
Old Dec 22, 2012, 02:50 AM   #139
rainbowsofwhite
macrumors 6502
 
Join Date: Jul 2011
Quote:
Originally Posted by jonnyc View Post
Preparing for shipment!
"Hoooray"
Congratulations, you must be relieved!

Mine has arrived in Sydney!

Attachment 385128

Last edited by rainbowsofwhite; Apr 19, 2014 at 07:38 PM.
rainbowsofwhite is offline   0 Reply With Quote
Old Dec 22, 2012, 03:01 AM   #140
Bintje
macrumors regular
 
Join Date: Apr 2011
I almost can't believe it, but mine is PREPARING FOR SHIPMENT! Saw it when I woke up. Yesyesyesss!!!

Ordered nov. 30, delivery date 2-7 jan.
Bintje is offline   0 Reply With Quote
Old Dec 22, 2012, 03:12 AM   #141
Bowcaps
macrumors member
 
Join Date: Dec 2012
Location: Cornwall, UK
After ordering late afternoon on 30th November (GMT), a wait of 22 days, 6 hours and 14 minutes i am finally -
Click image for larger version

Name:	iMac-Order2.jpg
Views:	35
Size:	57.0 KB
ID:	385115

Now lets see if we have 7 days 'Preparing for shipment'

I hope a lot more 3-4 weekers' have their ststus changed soon
__________________
2012 iMac 27" i7 | 2012 MBA 13" i7 | 2013 rMBP 13" i7 | iPad 2 | iPhone 5 | TV3
Bowcaps is offline   0 Reply With Quote
Old Dec 22, 2012, 03:24 AM   #142
Notohyr
macrumors member
 
Join Date: Dec 2012
Location: The Netherlands
Quote:
I almost can't believe it, but mine is PREPARING FOR SHIPMENT! Saw it when I woke up. Yesyesyesss!!!
Finally!!
Quote:
I hope a lot more 3-4 weekers' have their ststus changed soon
Thank you. I hope so too, I'm still at processing...
Notohyr is offline   0 Reply With Quote
Old Dec 22, 2012, 04:22 AM   #143
Snoezzz
macrumors member
 
Join Date: Dec 2012
Location: The Netherlands
Quote:
Originally Posted by Notohyr View Post
Finally!!

Thank you. I hope so too, I'm still at processing...
Me 2
Snoezzz is offline   0 Reply With Quote
Old Dec 22, 2012, 05:05 AM   #144
ste0803
macrumors newbie
 
Join Date: Dec 2012
Location: Gateshead//Newcastle/UK
Mine changed this morning to preparing for shipment!

Should be good news for others waiting.

Ste0803
ste0803 is offline   0 Reply With Quote
Old Dec 22, 2012, 05:08 AM   #145
jonnyc
macrumors newbie
 
Join Date: Dec 2012
Quote:
Originally Posted by rainbowsofwhite View Post
"Hoooray"
Congratulations, you must be relieved!

Mine has arrived in Sydney!

Attachment 385114
Wowsers, that was quick! I guess if its not for customs it will be the christmas shutdown that might push delivery till later next week?

The excitement builds..
jonnyc is offline   0 Reply With Quote
Old Dec 22, 2012, 08:17 AM   #146
garrize
macrumors regular
 
Join Date: May 2012
Location: Paris, France
Shipped!

Mine has finally shipped! Estimated delivery on January the 2nd!

It changed to shipped around 8PM GMT yesterday.


---
Bought my iMac on the 30th around 3PM GMT.
Changed to preparing for shipment Monday 17th.
Changed to shipped Friday 21st.
__________________
27" iMac, 3.4 GHz i7, 24 GB RAM, 3TB fusion, 680MX
iPhone 4S 32GB
iPad 2 16GB
iBook G4 30GB (Late 2004)
garrize is offline   1 Reply With Quote
Old Dec 24, 2012, 04:44 AM   #147
jonnyc
macrumors newbie
 
Join Date: Dec 2012
Shipped!
Attached Thumbnails
Click image for larger version

Name:	Screen shot 2012-12-24 at 9.33.24 PM.png
Views:	9
Size:	36.5 KB
ID:	385536  
jonnyc is offline   0 Reply With Quote
Old Dec 24, 2012, 06:14 AM   #148
Mac32
macrumors 6502a
 
Join Date: Nov 2010
This is disconcerting. If people that ordered on the very first day are getting their iMacs shipped only just now, then I wonder when my iMac ordered 7. Desember will show up...
Mac32 is offline   0 Reply With Quote
Old Dec 24, 2012, 07:49 AM   #149
Remi B
Thread Starter
macrumors newbie
 
Join Date: Oct 2012
Boom! After 25 days of waiting, preparing for shipment finally
Attached Thumbnails
Click image for larger version

Name:	image.jpg
Views:	6
Size:	108.7 KB
ID:	385555  
Remi B is offline   0 Reply With Quote
Old Dec 24, 2012, 07:50 AM   #150
snugja
macrumors regular
 
Join Date: Feb 2006
Quote:
Originally Posted by Mac32 View Post
This is disconcerting. If people that ordered on the very first day are getting their iMacs shipped only just now, then I wonder when my iMac ordered 7. Desember will show up...
Mine is showing up today. Ordered on the 7th.
snugja is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Desktops > iMac

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Preparing for shipment! Four oF NINE iPhone 22 Oct 6, 2013 09:01 AM
how long does it take to change from preparing for shipment to ship? SilentLoner iPhone 0 Oct 4, 2013 08:19 AM
what does preparing for shipment signify? mayakukla iPhone 11 Sep 21, 2012 05:23 PM
Preparing for shipment Mossmann MacBook Pro 20 Aug 11, 2012 11:02 AM
Can Order Statuses Change To "Preparing For Shipment" at the weekend? Taylor-C MacBook Pro 2 Jun 30, 2012 03:46 PM

Forum Jump

All times are GMT -5. The time now is 03:45 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC