applecare+ follows to new phone?

[numberforty1]

Hey guys quick question.

I got my iphone 5 from rogers, and a week later added applecare+ to it.

About a week after that I had to swap the phone out because of a bad battery.

The applecare+ isn't showing now on this (white box) replacement. It's been 3 days. Does it usually take longer to show? I'll call applecare when they're open but I just wondered if anyone had experience with this.

Thanks

[ELMNT925]

Originally Posted by numberforty1

Hey guys quick question.

I got my iphone 5 from rogers, and a week later added applecare+ to it.

About a week after that I had to swap the phone out because of a bad battery.

The applecare+ isn't showing now on this (white box) replacement. It's been 3 days. Does it usually take longer to show? I'll call applecare when they're open but I just wondered if anyone had experience with this.

Thanks

It should re-appear. If not, call apple.

[numberforty1]

Originally Posted by ELMNT925

It should re-appear. If not, call apple.

It hasn't.

I'll call tm. Thx.

[ELMNT925]

Originally Posted by numberforty1

It hasn't.

I'll call tm. Thx.

I only say it will because I purchased apple care for my iPad 3 and had to take it back due to LTE not working. My rep actually transferred it for me that day.

[numberforty1]

Originally Posted by ELMNT925

I only say it will because I purchased apple care for my iPad 3 and had to take it back due to LTE not working. My rep actually transferred it for me that day.

The genius just said "yeah applecare+ follows automatically", after i asked him about it...

we shall see.

[Black Magic]

Originally Posted by numberforty1

The genius just said "yeah applecare+ follows automatically", after i asked him about it...

we shall see.

So what happened?

[big samm]

It can take up to 2 weeks for it to show, but it will be transfer eventually...

[numberforty1]

Originally Posted by Black Magic

So what happened?

There was a mix-up somewhere along the line, and my applecare+ was not applied properly to my "new" phone. I phoned applecare+ personally and spoke with a rep, she made it go through. I can now see it online. She said she would mail me a copy of my new applecare+ contract. That never came.

[Black Magic]

Originally Posted by numberforty1

There was a mix-up somewhere along the line, and my applecare+ was not applied properly to my "new" phone. I phoned applecare+ personally and spoke with a rep, she made it go through. I can now see it online. She said she would mail me a copy of my new applecare+ contract. That never came.

Glad it worked out.

[numberforty1]

Originally Posted by Black Magic

Glad it worked out.

Thank ya!!