[Resolved] No Nano Sim With O2? UK - Page 3

PearlJam · Sep 13, 2012, 02:45 AM

On the O2 site you're asked to enter the SSN from your new SIM - am I missing something?! I don't have a new SIM yet so do I randomly make up a number?

20193 · Sep 13, 2012, 02:56 AM

Quote:

Originally Posted by Macman45

Thought I would just confirm that I have just ordered my nano-sim from O2. They are sending them out now, and I was also told that they are available in store too.

Did you do this online or on the phone? Could you tell us which number/department you contacted to do so? The website and webstore doesn't offer an option to purchase a nano sim. Thank you!

Big Ells · Sep 13, 2012, 05:52 AM

I just got told this:

Quote:

Ronan:Elliott, currently we don't have any updates as to when we'll start selling Nano SIMs once we've launched iPhone 5 with O2.

Then the 'guru' disconnected the chat session!

Dino F · Sep 13, 2012, 06:04 AM

Quote:

Originally Posted by 20193

Did you do this online or on the phone? Could you tell us which number/department you contacted to do so? The website and webstore doesn't offer an option to purchase a nano sim. Thank you!

Quote:

On the O2 site you're asked to enter the SSN from your new SIM - am I missing something?! I don't have a new SIM yet so do I randomly make up a number?

...bet you any money you'll be sent a micro sim

iPhone 5 details have yet to be released so why would they be offering nano sims yet?!

egraphixstudios · Sep 13, 2012, 06:15 AM

Full process for micro sim to nano sim:

http://swapmysim.o2.co.uk/

You have to have a nano-sim in the first place to do the process.

Macman45 · Sep 13, 2012, 09:08 AM

Quote:

Originally Posted by 20193

Did you do this online or on the phone? Could you tell us which number/department you contacted to do so? The website and webstore doesn't offer an option to purchase a nano sim. Thank you!

Process works this way. You get the sim, either in the mail or instore, login to "My O2" then go to "My Account" And then activate SIm...A guru usually asks you a couple of security Q and A's, and THEN you type in the number from the back of the sim itself.

The process can take 24 hours to activate, and they won't budge on that one.

Also...Don't try using your old sim in another phone as it will not work, and could screw up the whole thing.

Why they can't simplify it I do not know, but normally it takes 4 to 5 hours before the service icon pops up. If you have wifi, you can go ahead and configure email etc while you wait.

PearlJam · Sep 13, 2012, 05:38 PM

Quote:

Originally Posted by Dino F

...bet you any money you'll be sent a micro sim

iPhone 5 details have yet to be released so why would they be offering nano sims yet?!

I'll take that bet because I didn't finish the process

racshot65 · Sep 14, 2012, 02:40 AM

Quote:

Originally Posted by Macman45

Thought I would just confirm that I have just ordered my nano-sim from O2. They are sending them out now, and I was also told that they are available in store too.

Where / How did you order the nano sim ?

Thanks

beardboy · Sep 14, 2012, 03:27 AM

Quote:

Originally Posted by racshot65

Where / How did you order the nano sim ?

Thanks

+1 on this. I've ordered my iPhone 5 but need to get the Nano Sim now.

jordanogrady · Sep 14, 2012, 03:31 AM

Quote:

Originally Posted by beardboy

+1 on this. I've ordered my iPhone 5 but need to get the Nano Sim now.

o2 stated to me that its not available till the 21st!

racshot65 · Sep 14, 2012, 04:08 AM

I just used the live chat feature with 02 and they told me to keep checking this page:

http://www.o2.co.uk/iphone/iphone-5

As that will be where the link to order a nano sim will be.

Didn't say when though, just "soon"

cosmic68 · 04:49 AM

O2 (and others) on Twitter are saying the iPhone 5 will come preinstalled with a nano sim, so all you have to do is supply its serial number on their webpage with your details and i imagine, it should all transfer.

Search Twitter for 'O2 nano sim'.

Scrap that-they're saying something entirely different now. Soz for false hope.

Big Ells · Sep 14, 2012, 04:54 AM

Ordered from apple and there was no choice of provider! Unless they now do a generic sim card

bbfc · Sep 14, 2012, 04:58 AM

Quote:

Originally Posted by Big Ells

Ordered from apple and there was no choice of provider! Unless they now do a generic sim card

You just won't be provided with a SIM card surely?

Big Ells · Sep 14, 2012, 05:01 AM

Thats what I would have thought. I'm hoping I can get an O2 nan sim before, if not it may be what tips me over the edge and moving to Tmobile!

rogerram · Sep 14, 2012, 06:22 AM

Hi,
Was frustrated with nano sim supposedly not available until 21st-even checked out 3 who have them in stock now (Corby) but crap signal where I live.

Phoned my local O2 store who said to phone Wednesday or Thursday-when they should have the nano-sims & adaptors in stock & could do the swap to my 4S in store ready for the iPhone 5 from Apple.

Good news if it happens...?

PS Apple said no nano-sim from them-only network service providers.

Big Ells · Sep 14, 2012, 09:03 AM

Quote:

Originally Posted by rogerram

Hi,
Was frustrated with nano sim supposedly not available until 21st-even checked out 3 who have them in stock now (Corby) but crap signal where I live.

Phoned my local O2 store who said to phone Wednesday or Thursday-when they should have the nano-sims & adaptors in stock & could do the swap to my 4S in store ready for the iPhone 5 from Apple.

Good news if it happens...?

PS Apple said no nano-sim from them-only network service providers.

I hope thats true. Even considered moving to T mobile, but no nano sims for sim only plans!

Danielle89 · Dec 26, 2012, 04:01 PM

Hi I am 6 months into my 24 month samsung galaxy s2 contract with O2. I am wanting to upgrade to an iphone 5. If I buy the iphone 5 outright from apple, will O2 give me a nano sim with the same contract as my s2, so I dont end up paying more? So transfer my contract from the sim to the nano sim? Many thanks Danielle

Brian Y · Dec 26, 2012, 04:05 PM

Quote:

Originally Posted by Danielle89

Hi I am 6 months into my 24 month samsung galaxy s2 contract with O2. I am wanting to upgrade to an iphone 5. If I buy the iphone 5 outright from apple, will O2 give me a nano sim with the same contract as my s2, so I dont end up paying more? So transfer my contract from the sim to the nano sim? Many thanks Danielle

Yeah, you can move your contract to/from whatever kind of SIM you want. You won't get iPhone-specific features like Visual Voicemail though

.

Danielle89 · Dec 26, 2012, 04:12 PM

Quote:

Originally Posted by bma

Yeah, you can move your contract to/from whatever kind of SIM you want. You won't get iPhone-specific features like Visual Voicemail though

.

Thank you for your reply, been very helpful!!!

What other features do you mean? Will I get Siri, facetime etc...

Brian Y · Dec 26, 2012, 04:27 PM

Quote:

Originally Posted by Danielle89

Thank you for your reply, been very helpful!!!

What other features do you mean? Will I get Siri, facetime etc...

Yeah, it's only network features that won't work. The one's that come to mind are visual voicemail and personal hotspot. Facetime/siri will work fine

Danielle89 · Dec 26, 2012, 04:33 PM

Quote:

Originally Posted by bma

Yeah, it's only network features that won't work. The one's that come to mind are visual voicemail and personal hotspot. Facetime/siri will work fine

I am going to sound dumb, but what does not having them features mean? :/ Will I be able to connect to wifi? Thanks

Sep 13, 2012, 02:45 AM	#51
PearlJam macrumors member Join Date: Jun 2009	On the O2 site you're asked to enter the SSN from your new SIM - am I missing something?! I don't have a new SIM yet so do I randomly make up a number? __________________  tv 3rd Gen \| Airport Extreme 5th Gen \| iMac 21.5" \| iPad 3rd Gen \| iPhone 5 \| iPod classic 3rd Gen, nano 3rd/4th/6th Gen, shuffle 2nd Gen
	0

Sep 14, 2012, 04:44 AM	#62
cosmic68 macrumors regular Join Date: Dec 2007	O2 (and others) on Twitter are saying the iPhone 5 will come preinstalled with a nano sim, so all you have to do is supply its serial number on their webpage with your details and i imagine, it should all transfer. Search Twitter for 'O2 nano sim'. Scrap that-they're saying something entirely different now. Soz for false hope. Last edited by cosmic68; Sep 14, 2012 at 04:49 AM. Reason: O2 inefficiency
	0

Sep 14, 2012, 04:54 AM	#63
Big Ells macrumors 6502 Join Date: Jul 2010 Location: London, UK	Ordered from apple and there was no choice of provider! Unless they now do a generic sim card __________________ 15" MacBook Pro intel Core i7, 4gig, 500GB iPhone 4S Black 64GB iPod Nano 4G Time Capsule 2TB Apple TV Airport Express Mighty Mouse
	0

Sep 14, 2012, 05:01 AM	#65
Big Ells macrumors 6502 Join Date: Jul 2010 Location: London, UK	Thats what I would have thought. I'm hoping I can get an O2 nan sim before, if not it may be what tips me over the edge and moving to Tmobile! __________________ 15" MacBook Pro intel Core i7, 4gig, 500GB iPhone 4S Black 64GB iPod Nano 4G Time Capsule 2TB Apple TV Airport Express Mighty Mouse
	0

Sep 14, 2012, 06:22 AM	#66
rogerram macrumors regular Join Date: Jul 2008 Location: Deepings, UK	? Good News from O2 Hi, Was frustrated with nano sim supposedly not available until 21st-even checked out 3 who have them in stock now (Corby) but crap signal where I live. Phoned my local O2 store who said to phone Wednesday or Thursday-when they should have the nano-sims & adaptors in stock & could do the swap to my 4S in store ready for the iPhone 5 from Apple. Good news if it happens...? PS Apple said no nano-sim from them-only network service providers. __________________ iPhone 4, 27" Aluminium iMac, 2.8 i7; 2010 MacBook Air; 2011 17" MBP 2.3 GHz, 750 GB (5400); 64GB iPad
	0

Sep 13, 2012, 06:15 AM	#55
egraphixstudios macrumors regular Join Date: Dec 2007	Full process for micro sim to nano sim: http://swapmysim.o2.co.uk/ You have to have a nano-sim in the first place to do the process.
	0

Sep 14, 2012, 04:08 AM	#61
racshot65 macrumors newbie Join Date: Sep 2012	I just used the live chat feature with 02 and they told me to keep checking this page: http://www.o2.co.uk/iphone/iphone-5 As that will be where the link to order a nano sim will be. Didn't say when though, just "soon"
	0

Dec 26, 2012, 04:01 PM	#68
Danielle89 macrumors newbie Join Date: Dec 2012	Hi I am 6 months into my 24 month samsung galaxy s2 contract with O2. I am wanting to upgrade to an iphone 5. If I buy the iphone 5 outright from apple, will O2 give me a nano sim with the same contract as my s2, so I dont end up paying more? So transfer my contract from the sim to the nano sim? Many thanks Danielle
	0

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