Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Reply
 
Thread Tools Search this Thread Display Modes
Old Dec 20, 2012, 08:33 AM   #1
Frish
macrumors newbie
 
Join Date: Dec 2012
iPhone from China

Hey all, I hope I'm posting in the right section.

I recently went overseas to China to visit some family and was lucky enough to be gifted a new iPhone 4S (decent upgrade from my 4). When I got back here (Australia), the google search function redirects to the google.cn page and does not work. I have to manually go to the google web page in order to look something up. I did some research and apparently this is a well known problem with phones bought in China abd theres no fix. ive tried changing the region settings and everything suggested with mo avail. So I just wanted to know if this is any grounds for apple to replace my phone? I just wanted some opinions of whether or not i have a shot as the apple store is a bit of a trek from my house.

Thanks
Frish is offline   0 Reply With Quote
Old Dec 20, 2012, 01:30 PM   #2
Jaypi
macrumors regular
 
Join Date: Nov 2012
Location: Los Angeles
Just return it and buy it in an other store and wait 1 day ^^
__________________
 MacBook Air 13" (2012)
 iPhone5s 16GB
Jaypi is offline   0 Reply With Quote
Old Dec 21, 2012, 11:59 PM   #3
Frish
Thread Starter
macrumors newbie
 
Join Date: Dec 2012
Thanks. But I've already been using the phone for 3 weeks now. Plus, since it was a gift, I have no receipt or anything.
Frish is offline   0 Reply With Quote
Old Dec 22, 2012, 10:29 AM   #4
Brian Y
macrumors 68020
 
Join Date: Oct 2012
Quote:
Originally Posted by Frish View Post
Thanks. But I've already been using the phone for 3 weeks now. Plus, since it was a gift, I have no receipt or anything.
You can try restoring the phone, but other than that there's no way around it. And if Apple swap your phone outside of China I believe you'll have activation issues (since you'll have an american phone with a chinese activation profile). They may have to order you a CN unit, which will have the same problem.
Brian Y is offline   0 Reply With Quote
Old Dec 23, 2012, 07:26 AM   #5
Frish
Thread Starter
macrumors newbie
 
Join Date: Dec 2012
ah, okay. ill make an appointment for next week. i dont think activation is a problem here in Australia. all iphones come fully unlocked and so long as you pay out your 24m contract which includes the handset payments, they don't really care what you do with the phone.
Frish is offline   0 Reply With Quote
Old Dec 23, 2012, 07:32 AM   #6
Macman45
macrumors G5
 
Macman45's Avatar
 
Join Date: Jul 2011
Location: Somewhere Back In The Long Ago
I think this was the deal that Apple had to suck up in order to sell the Iphone in China....I even seem to remember a front page article about it a long time back...search may find it for you, but essentially it's hard coded into phones sold in China...The Chinese government doesn't want it's citizens getting free and total access to Google or any other western search engine.

If the phone works, then I think you'll just have to live with it.
__________________
Thats Not All Folks
Macman45 is offline   1 Reply With Quote
Old Dec 26, 2012, 07:21 AM   #7
Alden23
macrumors newbie
 
Join Date: Dec 2012
The best way to confirm your iPhone is an original, make an effort to synchronize it with iTunes. If iTunes allows your iPhone then you have an authentic the phone is original from apple company. Try it if problem exist then try to to recharge it.
__________________
supported living homes
Alden23 is offline   0 Reply With Quote
Old Dec 26, 2012, 07:35 PM   #8
Frish
Thread Starter
macrumors newbie
 
Join Date: Dec 2012
Yeah it's definitely a genuine iPhone. Syncs with itunes and I checked the warranty online at apple and its valid till nov 2013. I just hope that they can exchange it since u should be able to take an unlocked iphone from one country to another without experiencing major hassles. Unless they explicitly stated that u can't use one of the major features when taking an iPhone from country A to country B which i believe they did not.
Frish is offline   0 Reply With Quote
Old Dec 26, 2012, 11:20 PM   #9
thewitt
macrumors 68000
 
thewitt's Avatar
 
Join Date: Sep 2011
Backup your phone.
Power it off.
Hold the home button and immediately plug it in. Keep holding the home button until you see the Connect to iTunes screen.
Go thru the restore process

This is as complete a wipe and restore as you can do. If this doesn't fix it, you can only take it to an Apple dealer for service.
thewitt is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone > iPhone Tips, Help and Troubleshooting

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
China Unicom and China Telecom to Start Pre-Orders for iPhone 5S and iPhone 5C Next Week MacRumors MacRumors.com News Discussion 34 Sep 10, 2013 12:04 PM
Two Special Events, US 10th, China 11th, Two new phones 5S, 5C...5C=China? benji888 iPhone 16 Sep 9, 2013 07:20 PM
Testing app from China - VPN in China gwelmarten iPhone/iPad Programming 1 Nov 27, 2012 05:24 PM

Forum Jump

All times are GMT -5. The time now is 06:21 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC