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Old Dec 31, 2012, 10:09 AM   #1
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Join Date: Dec 2012
Question How can I get to iCloud backed up videos to download them on computer?


I restored my IOS6 on december 29th around 9pm.
I did not see the option "restore from Icloud back up". I did not know about this option
My restored IPad is now empty from my pics and videos
I want to get my videos back!

Today, I read On Apple site, that during the restore process. there is the option "restore from back up" or "restore as new"
They say to click on "restore from back up" and then the 3 last back ups will be offered to me to chose from.

I did a second restore today at 1.03 pm and did click the option "restore from icloud back up"
But it did not offer the 3 last back ups.
It showed only one automatic back up done on the 30th at 1 am, which was after the first restore.
I clicked on it

My Ipad is still empty as new.

Yet when i go to the icloud software on my computer, it shows my icloud storage is "541.20 mb available out of 5gb" , exactly like before my first ipad restore.
It means I still have one good back up available from before the first restore. I want to get to read the content so to copy it on my ipad or computer.

So I clicked on "manage my storage"
it still says in red letters, on top of icloud window "541.20 mb out of 5gb"
YET it shows only one back up that says "back up Owner's Ipad 4.4GB Today at 1.03pm " which is the time of my second restore. And there is no pics or video files to select from the window.

How can i get to my full back up from before the first restore, before it gets deleted by future automatic back ups from my restored ipad?
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Old Dec 31, 2012, 02:18 PM   #2
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Join Date: Nov 2007
Location: Liverpool, UK
normally in the past for me it asked which backup to restore from
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Old Dec 31, 2012, 03:01 PM   #3
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Join Date: Jul 2010
Location: United States of America
Are you doing this through iTunes or on the iPad?
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