Is uneven alignment of lid and body normal on MBP?

Hpye · 05:17 PM

I dropped my rmbp just now, but only minor scratch. However after i look through, my display is not equal. As you can see in the pic, the display lid is not equal when i close the lid. On the left side the lid is going inside and the body of the macbook is coming out , on the right side the lid is coming out and the body is inside. At the back , where the black thing is located, one side is coming out and one side is coming in. Is it normal? do you guys also have that?

Arnezie · Jan 3, 2013, 04:53 PM

Mine is not like that

Jay1818182728 · Jan 3, 2013, 05:34 PM

I've got the 13 inch macbook retina and this isn't normal but, I found this weird as on my last macbook 13 inch white, I dropped it and it's done exactly the same thing. The lip of the screen comes out over the body. I've had it like this for several years and it wasn't really a problem.

Brian Y · Jan 3, 2013, 05:40 PM

It's adjustable. You need to take the bottom off, loosen the screws on the display hinge slightly, adjust it so it's level and then tighten them again.

Your local Apple store should be able to do it for you too

.

alphaod · Jan 3, 2013, 05:42 PM

Just have it looked at or reseat the hinge cover yourself.

A Hebrew · Jan 3, 2013, 08:42 PM

That is not normal, pay for the fix or just ignore it...hopefully it won't get worse.

Hpye · Jan 3, 2013, 10:15 PM

i am going to Genius tmr, hope they can fix mine

mobilehaathi · Jan 3, 2013, 10:24 PM

You might not want to mention that you dropped it. Even then it is cosmetic. But you never know if you'll get a nice genius.

Hpye · Jan 3, 2013, 10:31 PM

Quote:

Originally Posted by mobilehaathi

You might not want to mention that you dropped it. Even then it is cosmetic. But you never know if you'll get a nice genius.

Yea, i am not going to mention about dropping it, thanks anyway

thekev · Jan 3, 2013, 10:34 PM

Quote:

Originally Posted by Hpye

I dropped my rmbp just now, but only minor scratch.

Macbook pros are not known for their durability. As far as other notebooks go, it's a spectrum.

saytheenay · Jan 3, 2013, 11:03 PM

I did that to my 2010 MBP a few months after I dropped it

It worked just fine afterwards and I have not had it repaired since--no issues at all. If it bugs you, take it in (like you plan on doing), but know that if they deny you, it will work just fine.

kage207 · Jan 3, 2013, 11:10 PM

Quote:

Originally Posted by Hpye

Yea, i am not going to mention about dropping it, thanks anyway

Don't lie about it though. People don't like being lied to when you are asking for help.

Also... if it was on, there will be a record of it as there is a sensor that detects drops (not sure if it works when the computer is off though).

Hpye · Jan 4, 2013, 12:48 AM

Quote:

Originally Posted by kage207

Don't lie about it though. People don't like being lied to when you are asking for help.

Also... if it was on, there will be a record of it as there is a sensor that detects drops (not sure if it works when the computer is off though).

i believe only macbook with hard drive has motion sensors, but mine is Rmbp so i dont think i have the sensors, since it uses ssd

simsaladimbamba · Jan 4, 2013, 01:01 AM

Quote:

Originally Posted by kage207

Also... if it was on, there will be a record of it as there is a sensor that detects drops (not sure if it works when the computer is off though).

It's probably the Sudden Motion Sensor you talk about, which is there to protect the HDD from being damaged from an impact, not for detecting if it has fallen and recording the event, like the liquid sensors in MBPs (which do not record the event, just show, that an event has happened).

De5 · Jan 4, 2013, 02:36 AM

I have the same thing. Never dropped my mbp, but Im guessing it could be a return. If you find a fix let me know.

Hpye · Jan 4, 2013, 03:40 AM

Quote:

Originally Posted by De5

I have the same thing. Never dropped my mbp, but Im guessing it could be a return. If you find a fix let me know.

Sure ill let you know. I am also wondering are there any swap unit for MBPR like iPhone? if i am lucky they will just swap it instead of fixing it

xMClass · Jan 4, 2013, 03:51 AM

Quote:

Originally Posted by Hpye

Sure ill let you know. I am also wondering are there any swap unit for MBPR like iPhone? if i am lucky they will just swap it instead of fixing it

They won't swap it for a newer model. They'll either fix yours and swap it with the same exact model.

Hpye · Jan 4, 2013, 10:52 PM

Quote:

Originally Posted by xMClass

They won't swap it for a newer model. They'll either fix yours and swap it with the same exact model.

they said i have to give them the computer for a week to fix this

MaxPower72 · Jan 5, 2013, 12:38 PM

Try to drop it on the other side and see if it levels

Mrbobb · Jan 5, 2013, 12:49 PM

Quote:

Originally Posted by MaxPower72

Try to drop it on the other side and see if it levels

Comeon the guy is already shocked.

Dropped mine twice in three months already, fortunately it was inside my well-padded pouch... I knew the $50 bux was worth it.

Still perfectly aligned like a swiss watch.

calderone · Jan 5, 2013, 01:15 PM

One side is slightly raised on mine, never dropped it though.

vet · Jan 5, 2013, 03:18 PM

As mentioned before, this is an extremely easy fix given that you have pentalobe screwdrivers to open the bottom cover and a torx screwdriver to realign the display assembly.

I had to reseat mine when a genius failed to align it properly after getting a top case replacement.

Once you get the bottom cover off, find two triangular rubber pieces near the hinges; one on each side. Remove the rubber piece to reveal the 3 torx screws that aligns the display with the case. Remove 2 side screws but not the centre screw so that you have enough degree of freedom to adjust. This helps to align the display without having to realign the whole assembly later.

thekev · Jan 5, 2013, 03:21 PM

Quote:

Originally Posted by Hpye

i believe only macbook with hard drive has motion sensors, but mine is Rmbp so i dont think i have the sensors, since it uses ssd

These sensors are to protect the HDD. They are not something you check when diagnosing problems.

Quote:

Originally Posted by Hpye

they said i have to give them the computer for a week to fix this

That's normal. If they approved the repair, you can always drop it off at a time when you can part with the machine for a week.

Jan 3, 2013, 04:51 PM	#1
Hpye macrumors 6502 Join Date: Oct 2011	Is uneven alignment of lid and body normal on MBP? I dropped my rmbp just now, but only minor scratch. However after i look through, my display is not equal. As you can see in the pic, the display lid is not equal when i close the lid. On the left side the lid is going inside and the body of the macbook is coming out , on the right side the lid is coming out and the body is inside. At the back , where the black thing is located, one side is coming out and one side is coming in. Is it normal? do you guys also have that? Attached Thumbnails __________________ MacBook pro 13", iPhone 4s 32gb white, iphone 5, samsung galaxy s3, ipad mini slate/black MacBook Pro Retina Display 15" Last edited by Hpye; Jan 3, 2013 at 05:17 PM.
	0

Jan 3, 2013, 05:42 PM	#5
alphaod macrumors P6 Join Date: Feb 2008 Location: NYC	Just have it looked at or reseat the hinge cover yourself. __________________ Mac Pro \| 27" iMac \| 15" MacBook Pro with Retina display \| iPhone 5 \| iPad 3 \| iPad mini
	0

Jan 3, 2013, 08:42 PM	#6
A Hebrew macrumors 6502a Join Date: Jan 2012 Location: Minnesota	That is not normal, pay for the fix or just ignore it...hopefully it won't get worse. __________________ 2012 13" MacBook Air \| Third Generation iPad \| Fifth Generation iPod Touch \| Apple TV 3
	0

Jan 3, 2013, 10:15 PM	#7
Hpye Thread Starter macrumors 6502 Join Date: Oct 2011	i am going to Genius tmr, hope they can fix mine __________________ MacBook pro 13", iPhone 4s 32gb white, iphone 5, samsung galaxy s3, ipad mini slate/black MacBook Pro Retina Display 15"
	0

Jan 3, 2013, 10:24 PM	#8
mobilehaathi macrumors 68030 Join Date: Aug 2008 Location: Bay Area, CA	You might not want to mention that you dropped it. Even then it is cosmetic. But you never know if you'll get a nice genius. __________________ Of crimes---none is greater than having things that one desires; Of disasters---none is greater than not knowing when one has enough. Of defects---none brings more sorrow than the desire to attain.
	0

Jan 3, 2013, 04:53 PM	#2
Arnezie macrumors 65816 Join Date: Oct 2011	Mine is not like that
	0

Jan 3, 2013, 05:34 PM	#3
Jay1818182728 macrumors newbie Join Date: Dec 2012	I've got the 13 inch macbook retina and this isn't normal but, I found this weird as on my last macbook 13 inch white, I dropped it and it's done exactly the same thing. The lip of the screen comes out over the body. I've had it like this for several years and it wasn't really a problem.
	1

Jan 3, 2013, 05:40 PM	#4
Brian Y macrumors 65816 Join Date: Oct 2012	It's adjustable. You need to take the bottom off, loosen the screws on the display hinge slightly, adjust it so it's level and then tighten them again. Your local Apple store should be able to do it for you too .
	1

Jan 3, 2013, 11:03 PM	#11
saytheenay macrumors member Join Date: Jul 2012	I did that to my 2010 MBP a few months after I dropped it It worked just fine afterwards and I have not had it repaired since--no issues at all. If it bugs you, take it in (like you plan on doing), but know that if they deny you, it will work just fine.
	0

Jan 4, 2013, 02:36 AM	#15
De5 macrumors member Join Date: Nov 2012	I have the same thing. Never dropped my mbp, but Im guessing it could be a return. If you find a fix let me know. __________________ 13 inch macbook pro
	0

Jan 5, 2013, 12:38 PM	#19
MaxPower72 macrumors 6502 Join Date: Aug 2012 Location: Chicago, Illinois, Crooks County	Try to drop it on the other side and see if it levels __________________ Macbook Pro 15.4" i7 Quad. 2.7 Ghz. 16 Gb RAM, SSD Samsung 830 1 Tb Raid 0 Macbook Pro 13.3" Core 2 Duo 2.4 Ghz. 8 GB RAM, 250 Gb HDD iPod Touch 4 gen 64 GB iPhone 4S 16 GB
	0

Jan 5, 2013, 01:15 PM	#21
calderone macrumors 68040 Join Date: Aug 2009 Location: Seattle	One side is slightly raised on mine, never dropped it though. __________________ ACSA, ACMT
	0

Jan 5, 2013, 03:18 PM	#22
vet macrumors newbie Join Date: Aug 2011 Location: Vancouver	As mentioned before, this is an extremely easy fix given that you have pentalobe screwdrivers to open the bottom cover and a torx screwdriver to realign the display assembly. I had to reseat mine when a genius failed to align it properly after getting a top case replacement. Once you get the bottom cover off, find two triangular rubber pieces near the hinges; one on each side. Remove the rubber piece to reveal the 3 torx screws that aligns the display with the case. Remove 2 side screws but not the centre screw so that you have enough degree of freedom to adjust. This helps to align the display without having to realign the whole assembly later.
	0

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