Lock button

zamudiovsky · Jan 7, 2013, 09:08 AM

Hi guys,
I have a question.
My iphone 5's lock button is not working anymore and its a real pain in the ass, I have never dropped my phone, nor I mistreat the phone either.
I have an appointment with the genius bar today but before I go I want to make sure I don't mess it up.
I unlocked my phone through ebay, would it be an issue with the genius bar?
Should i make a backup in case they give me a new iphone?
Will i have to unlock it again if they give me a new one?

Hope you guys can help me out.
Thanks!

PsstGreek · Jan 7, 2013, 09:22 AM

Quote:

Originally Posted by zamudiovsky

Hi guys,
I have a question.
My iphone 5's lock button is not working anymore and its a real pain in the ass, I have never dropped my phone, nor I mistreat the phone either.
I have an appointment with the genius bar today but before I go I want to make sure I don't mess it up.
I unlocked my phone through ebay, would it be an issue with the genius bar?
Should i make a backup in case they give me a new iphone?
Will i have to unlock it again if they give me a new one?

Hope you guys can help me out.
Thanks!

They'll definitely give you a new phone since your lock button is not working. Back it up via iCloud or iTunes, they suggest that before going in. You'll probably get an unlocked back, if they recognize the imei of your iPhone is unlocked in their system. Worst case scenario you'll have to get the new one unlocked again.

allistera · Jan 7, 2013, 10:05 AM

I took mine to the genius bar as the lock button was only working if I pressed it from the right, not the left, they replaced it no questions asked.

Brad02 · Jan 7, 2013, 01:57 PM

Quote:

Originally Posted by allistera

I took mine to the genius bar as the lock button was only working if I pressed it from the right, not the left, they replaced it no questions asked.

Wow this is like the 4th or 5th thread about this already. Very concerning. iP4 = Home button issues / iP5 = power button issues.

I need to figure out when I'm going to take mine in for a replacement.

zamudiovsky · Jan 7, 2013, 10:23 PM

thanks for the answer guys!
I took it today and they gave me a new iphone 5, no questions asks like you guys said!
I will have to check if its unlocked or not, but at least the lock button is working perfect now.

i love how apple fixes their mistakes, if its broken, we'll give you a new one!

AWESOME!

thanks again.

Jan 7, 2013, 09:08 AM	#1
zamudiovsky macrumors member Join Date: Sep 2012	Lock button Hi guys, I have a question. My iphone 5's lock button is not working anymore and its a real pain in the ass, I have never dropped my phone, nor I mistreat the phone either. I have an appointment with the genius bar today but before I go I want to make sure I don't mess it up. I unlocked my phone through ebay, would it be an issue with the genius bar? Should i make a backup in case they give me a new iphone? Will i have to unlock it again if they give me a new one? Hope you guys can help me out. Thanks!
	0

Jan 7, 2013, 10:05 AM	#3
allistera macrumors member Join Date: Sep 2012	I took mine to the genius bar as the lock button was only working if I pressed it from the right, not the left, they replaced it no questions asked. __________________ 2012 Mac Book Pro - 2.4GHz i7 - 16GB 1600MHz - 250GB Vertex 4 SSD - 500GB HDD - iPhone 5
	0

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Jan 7, 2013, 10:23 PM	#5
zamudiovsky Thread Starter macrumors member Join Date: Sep 2012	thanks for the answer guys! I took it today and they gave me a new iphone 5, no questions asks like you guys said! I will have to check if its unlocked or not, but at least the lock button is working perfect now. i love how apple fixes their mistakes, if its broken, we'll give you a new one! AWESOME! thanks again.
	0