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Old Jan 14, 2013, 01:06 PM   #1526
laryenhilllvr
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Location: NYC
so i called apple to see if there were any updates on my order and why orders placed after mine were shipping before, more specifically those with closer specs to mine. first off the sales representative, samantha, i spoke to pretty much called me a liar and then told me i could expect it to ship in february (never mind i placed my order at the end of december and my order clearly states "january" as the dispatch time). i informed her that this was a very different time frame given me than the sales representative i spoke to gave me (she told me i could expect this week, but next week as the absolute latest). the rep then went on to say that she is just now seeing orders placed in early december ship, which obviously i know is only partially true because this thread sings a different song. at any rate i ask to speak to a supervisor because i wanted a direct answer that made sense. i just could not believe that my order says "january", but it wont get to the shipping address until two weeks into february when orders from the same week i placed my order are shipping right now.

i speak to a supervisor, tina. who assures me that my order is being handled in the order it was recieved along with all other apple orders. clearly this is not the case as this thread has indicated. i asked her to give a look at this thread several times during the conversation, but she kepts saying that she could not address third party websites and the claims they were making, it was as if she was reading from a script. then she mentioned that orders are processeed in a que based on their configurations. say, for example, i placed an order for a stock model and someone else places one for a fully spec model. we would be in different ques. so basically that contradicted the whole "orders processed in the order they were recieved" line i got. either way she promised to personally check the progress of my order and update me when/if anything changes and gave me her email. i thought that was extremely nice of her and thanked her.

i just sent her an email detailing my predicament (coming to afghanistan with a mbp that crashed, buying one two weeks later, and that being faulty equipment out the box and finally crashing within a month) and stressed that while the purchase of the imac was a luxury in which i was indulging, that i needed a computer and if i continued to see orders processed that were placed after mine i would be forced to cancel my order and give up on apple.


seriously guys this has been a logistical travesty and i would hate to turn my back on apple because of it, but i'm giving them 48 hours to see movement of some sort before i cancel my order.
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Old Jan 14, 2013, 01:17 PM   #1527
Aluminum213
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Quote:
Originally Posted by LornaP View Post
Just landed at my local FedEx, not sure if it will make it to delivery for today or not, but it is only 15 miles away at this point!!

8:47 am
At local FedEx facility
KINGSFORD, MI

12:15 am
At destination sort facility
MILWAUKEE, WI
Arrived at my house this morning! Hope you get yours today also
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Old Jan 14, 2013, 01:42 PM   #1528
Nathan12345
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Mine still has a clearance delay in Memphis TN.

What the heck apple?!?
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Old Jan 14, 2013, 01:46 PM   #1529
jstnlzr
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Location: Ohio
Quote:
Originally Posted by Nathan12345 View Post
Mine still has a clearance delay in Memphis TN.

What the heck apple?!?
I am very angry at this. I wont be home wensday or friday, leaving me to get it monday, or if I miss that, it will ship back. First iMac purchase and if this is the pace, last one.
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Old Jan 14, 2013, 01:50 PM   #1530
LornaP
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Quote:
Originally Posted by Aluminum213 View Post
Arrived at my house this morning! Hope you get yours today also
So happy that you have yours and I hope all is going well with setting it up.

Mine got a few hours to warm up and is currently 'Transferring Information" from my time machine back up. I have a bout 10 mins remaining and should be able to use it soon!! I must say, the 27" screen is very intimidating coming from a 13" MBP. I am not complaining at all, just in awe
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Old Jan 14, 2013, 01:58 PM   #1531
Slick1phone
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Join Date: Jan 2013
After 8hrs under prep for shipment it's in transit. FedEx says delivery January 18. Should I expect it earlier
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Old Jan 14, 2013, 02:13 PM   #1532
macpro2000
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Shipped!!!

All I need to figure out now is the flightaware info to track it in flight.
What geeks we are but isn't it fun to do?!? Here's my updated info...Can someone help me with that...just plug in shanghai to anchorage?

Ordered 12/23
Prepared 1/13
Shipped 1/14

6:54 pm
Left FedEx origin facility
SHANGHAI CN
6:53 pm
Picked up
SHANGHAI CN
Package received after FedEx cutoff
5:28 am
Shipment information sent to FedEx
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Old Jan 14, 2013, 02:18 PM   #1533
Slick1phone
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Join Date: Jan 2013
Same here let us know

Jan 14, 2013 5:29 AM
Shipment information sent to FedEx
Jan 14, 2013 6:54 PM
Left FedEx origin facility
Location
SHANGHAI CN
Jan 14, 2013 6:53 PM
Picked up
Location
SHANGHAI CN
Details
Package received after FedEx cutoff
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Old Jan 14, 2013, 02:25 PM   #1534
Dan415
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Location: San Francisco, CA
Quote:
Originally Posted by Dan415 View Post
My iMac just changed to "preparing for shipment!"

Ordered 12/26

3.4 i7
8GB RAM
3GB Fusion
680MX
Magic Mouse + Trackpad
AppleCare

And 12 hours later, I just received a text from Apple that my iMac shipped!! Expected delivery Thursday, 1/17!

Ordered: 12/26
Preparing for shipping: 1/13
Shipped: 1/14
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Old Jan 14, 2013, 02:28 PM   #1535
FSUstage
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Quote:
Originally Posted by jstnlzr View Post
I am very angry at this. I wont be home wensday or friday, leaving me to get it monday, or if I miss that, it will ship back. First iMac purchase and if this is the pace, last one.
Won't you be able to pick it up from warehouse?
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Old Jan 14, 2013, 02:45 PM   #1536
jstnlzr
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Location: Ohio
Quote:
Originally Posted by FSUstage View Post
Won't you be able to pick it up from warehouse?
We regret any inconvenience but Hold at FedEx Location service is not available for this shipment because the length and girth exceed the allocations allowed for this service.
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Old Jan 14, 2013, 03:02 PM   #1537
Toddnnc
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Join Date: Jan 2013
Quote:
Originally Posted by Toddnnc View Post
ordered 12-20 in NC, USA and it just turned prep for shipping and cc is charged YEAAAAAAA, ordered on apple.com

•3.4GHz Quad-Core Intel Core i7
•8GB 1600MHz DDR3 SDRAM-2X4GB
•3TB Fusion Drive
•NVIDIAGeFrc GTX 680MX 2G GDDR5
•APPLE MAGIC MOUSE
•Apple WL Kybd (English)+UG
•COUNTRY KIT
ok experts when do u think Ill actually get it?

On Schedule
InitiatedPicked upIn transitDelivered

In transit Shipment Dates
Ship date Jan 14, 2013
Estimated delivery Jan 17, 2013 by 10:30 AM
Destination
Gastonia, NC
Shipment Options Help
Hold at FedEx Location




No entries found Date/TimeActivityLocationDetailsJan 14, 2013 5:28 AMShipment information sent to FedExJan 14, 2013 6:54 PMLeft FedEx origin facilitySHANGHAI CNJan 14, 2013 6:53 PMPicked upSHANGHAI CNPackage received after FedEx cutoff
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Old Jan 14, 2013, 03:21 PM   #1538
Katori
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Join Date: Jan 2013
Mine shipped! Arriving Jan 17. My iMac's birthday is the day after mine! Woo.
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Old Jan 14, 2013, 03:22 PM   #1539
Panomania56
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Join Date: Jan 2013
Ok... just received the 'shipped' text from Apple... I have tracking info on the Apple pages - when and how do I get the more detailed tracking info everyone refers to? Does that come separately from FedEx or the equivalent?

It's taken about 36 hrs to go from 'Preparing' to 'Shipping'. The predicted delivery date is 22 Jan (yuk) to the UK - that's a very conservative 8 days... hopefully it'll be faster, based on postings here.

If you are frustrated and thinking your order will never happen, I'm still claiming one of the longest waits - orders 30 Nov... payment cleared 12 Dec... ETA 22 Jan... very slow...
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Old Jan 14, 2013, 03:30 PM   #1540
impromptukiss
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Join Date: Jan 2013
whew - finally out of the clearance delay!

Jan 14, 2013 2:01 PM
International shipment release - Import
MEMPHIS, TN
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Old Jan 14, 2013, 03:36 PM   #1541
FSUstage
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Quote:
Originally Posted by jstnlzr View Post
We regret any inconvenience but Hold at FedEx Location service is not available for this shipment because the length and girth exceed the allocations allowed for this service.
Oh man I didn't know that that really blows. Good luck to you. Guess I better hang out because otherwise I may be in same boat.

----------

Quote:
Originally Posted by Katori View Post
Mine shipped! Arriving Jan 17. My iMac's birthday is the day after mine! Woo.
If you lucky you just may get it on your birthday
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Old Jan 14, 2013, 03:41 PM   #1542
FLRICK
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Join Date: Jan 2013
Spreadsheet

I am getting ready to place my information in the spreadsheet but I am not sure what order date I should use.

I placed the order on Dec 30th but it was through the Apple Business Site and I had to fax over my business information to have the sales tax waived and they processed the paperwork on Jan 2nd.

My order still reflects an order date of Dec 30th when I go to order status, and on Dec 30th I checked my credit card and there was a temporary authorization from Apple zero dollars.

Also I had ordered a super drive and that shipped the same day as the paperwork was processed Jan 2nd.

Thanks!
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Old Jan 14, 2013, 03:43 PM   #1543
jstnlzr
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Location: Ohio
Quote:
Originally Posted by FSUstage View Post
Oh man I didn't know that that really blows. Good luck to you. Guess I better hang out because otherwise I may be in same boat.

----------



If you lucky you just may get it on your birthday
Luckily monday is MLK J Day, so no school, so thats a last resort... but still... pfffffff apple. fuuuuuu
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Old Jan 14, 2013, 04:01 PM   #1544
chinapatterns
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Join Date: Jan 2013
Talking

Ordered 15th December, went straight to shipped on the 12th January, expected 18th January. Tracking detail provided today already in Tamworth and UPS should be delivering tomorrow! One month to the day. - Card still not charged though???? Odd!


Configuration

3.4GHz Quad-Core Intel Core i7
32GB 1600MHz DDR3 SDRAM-4X8GB
3TB Fusion Drive
NVIDIAGeFrc GTX 680MX 2G GDDR5
MAGIC MOUSE+MAGIC TRACKPAD-Z
Apple WL Kybd+User's Guide-B
COUNTRY KIT-B
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Old Jan 14, 2013, 04:06 PM   #1545
dearlaserworks
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Join Date: Apr 2012
Location: Eastern Shore, USA
iMac delivered this morning. Nice to see a busy shipping day for others today.

Ordered 12/20
Shipped 1/11
Received 1/14 MD, USA via FedEx

3.2 GHz i5 1TB Fusion 675MX 8GB RAM

FedEx truck must have been warm as the iMac barely needed any warming time on the table to reach room temperature.

Gave it a thorough check and feel very blessed to have what appears to have no flaws inside or out. No image retention, no backlight bleed to worry about (though there's a slight glow at the edges which I expected), no yellowing across the screen, no dead or stuck pixels, no scratches on the glass or aluminum and the fan is nice and quiet. It's not silent, but it's very quiet. Also verified I have the Seagate HDD not the WD Blue that is not as fast, so I won that lottery as well.

I added 8GB of Crucial RAM via a single memory module which works great as well.

Best of luck to all still waiting here, wishing you speedy shipment and receipt of flawless iMacs.
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Old Jan 14, 2013, 04:23 PM   #1546
TomH1983
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Join Date: Jan 2013
Quote:
Originally Posted by chinapatterns View Post
Ordered 15th December, went straight to shipped on the 12th January, expected 18th January. Tracking detail provided today already in Tamworth and UPS should be delivering tomorrow! One month to the day. - Card still not charged though???? Odd!


Configuration

3.4GHz Quad-Core Intel Core i7
32GB 1600MHz DDR3 SDRAM-4X8GB
3TB Fusion Drive
NVIDIAGeFrc GTX 680MX 2G GDDR5
MAGIC MOUSE+MAGIC TRACKPAD-Z
Apple WL Kybd+User's Guide-B
COUNTRY KIT-B

Same config, same country, same order date. I think you've beaten me by a few days there. Mine landed at Heathrow at 4pm.
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Old Jan 14, 2013, 04:32 PM   #1547
cgill421
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Join Date: Jan 2013
I'm new here, although I've stalked the forums for info in the past. I started following this thread once the iMacs started shipping in anticipation of ordering mine. I ordered my base model 27" with the 1TB Fusion drive as the only upgrade on Saturday morning (Jan 12).

Is it normal for the full charge to show up on my account immediately? Some people were saying there was a hold for zero dollars, none mentioned the full amount if I'm not mistaken. It hasn't cleared yet, since I ordered on the weekend but I was just wondering if was the case for anyone else?
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Old Jan 14, 2013, 04:38 PM   #1548
lilface
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Location: Pennsylvania
Quote:
Originally Posted by cgill421 View Post
I'm new here, although I've stalked the forums for info in the past. I started following this thread once the iMacs started shipping in anticipation of ordering mine. I ordered my base model 27" with the 1TB Fusion drive as the only upgrade on Saturday morning (Jan 12).

Is it normal for the full charge to show up on my account immediately? Some people were saying there was a hold for zero dollars, none mentioned the full amount if I'm not mistaken. It hasn't cleared yet, since I ordered on the weekend but I was just wondering if was the case for anyone else?
When I ordered mine back in Dec. they put a hold on my account of the exact amount the computer is right as I placed the order. After a few days since the order wass still processing the money was still there and no more hold. I'm assuming it'll be charged for the full amount once its done processing and finally shipped.

It's a shame I have to stare at the money in there tho lol.
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Old Jan 14, 2013, 04:39 PM   #1549
jstnlzr
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Location: Ohio
Quote:
Originally Posted by lilface View Post
When I ordered mine back in Dec. they put a hold on my account of the exact amount the computer is right as I placed the order. After a few days since the order wass still processing the money was still there and no more hold. I'm assuming it'll be charged for the full amount once its done processing and finally shipped.

It's a shame I have to stare at the money in there tho lol.
Same here, it showed a hold... the hold went away, then I was charged for it.
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Old Jan 14, 2013, 04:45 PM   #1550
smonaco
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Join Date: Jan 2013
Location: Hamilton, NJ
Shipped!!!

Ordered 12/26

2.9GHz Quad-Core Intel Core i5
8GB 1600MHz DDR3 SDRAM-2X4GB
1TB Fusion Drive
NVIDIAGeFrc GTX660M 512M GDDR5
APPLE MAGIC MOUSE
Apple WL Kybd (English)+UG

It is supposed to arrive this thursday! I'm super pumped - hope there aren't any defects with the screen!
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