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Old Jan 16, 2013, 08:09 PM   #1
WhackyNinja
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Contacts Bug

Ok so my mom had an iPhone 4S and then switched to a Samsung Galaxy S2 (shocker..) but when I go to "New Message" and type her name, it shows her number with iMessage. Last time I checked the S2 doesnt have iMessage. How can i fix this bug.
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Old Jan 16, 2013, 09:52 PM   #2
dhlizard
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Send her a message.
It will switch over to SMS

The phone is just going by the last message sent to her mobile number.
It is not a bug.
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Old Jan 17, 2013, 04:55 PM   #3
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I think it is. It's still saying iMessage and it INSISTS her number is still an iPhone. It still has FaceTime and it never sends SMS as default just iMessage

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Quote:
Originally Posted by dhlizard View Post
Send her a message.
It will switch over to SMS


The phone is just going by the last message sent to her mobile number.
It is not a bug.
And also it STILL displays her old number as "other" when I type it in "New Message" like wtf this NEVER has happened
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Old Jan 17, 2013, 05:24 PM   #4
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Go to Apple.com and using her Apple ID, sign her out of her account.
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Old Jan 17, 2013, 05:30 PM   #5
adnbek
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Her Apple ID is still associated with iMessage.

Go here:

https://supportprofile.apple.com/MySupportProfile.do

and unregister her old 4S. That'll turn off iMessage.
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Old Jan 17, 2013, 05:44 PM   #6
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Quote:
Originally Posted by adnbek View Post
Her Apple ID is still associated with iMessage.

Go here:

https://supportprofile.apple.com/MySupportProfile.do

and unregister her old 4S. That'll turn off iMessage.
Thanks guys
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Old Jan 17, 2013, 11:10 PM   #7
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Quote:
Originally Posted by lelisa13p View Post
Go to Apple.com and using her Apple ID, sign her out of her account.
Actually its not working. I unregistered it. And it still shows me iMessage....
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Old Jan 17, 2013, 11:34 PM   #8
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Originally Posted by WhackyNinja View Post
Actually its not working. I unregistered it. And it still shows me iMessage....
Unregistering the device and signing out of the Apple ID account are 2 separate things. Did you do both?

First, did you use Settings in the old iPhone to physically turn OFF iMessage and Facetime?
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Old Jan 25, 2013, 07:59 PM   #9
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In the iTunes menu bar, go to Store > View my Apple ID > Manage devices and remove her iPhone as well. Forgot to mention this.

http://support.apple.com/kb/HT4627?v...S&locale=en_US
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