I sell on ebay occasionally.In Dec I sold an unlocked iPhone 5 64gb to a buyer in Russia.On Jan 10 he opened a Paypal claim saying he went to the post office to pick up and he refused the package because the weight had been changed,he took a picture of the package and has documents from his post office,it says the package is being returned to sender,but with the weight change it is probably empty.
Also I checked the serial number,I bought it originally from Apple and sold it brand new sealed,it shows it was activated on Jan 8th,this was two days before he went to post office to pick up and refused the package,so someone has that phone and has activated it,it is now registered under my apple id.
Before I refund him is there any way to trace who activated it? Afpgain it is an unlocked 64 GB iPhone 5.
Any help would be greatly appreciated as this is the first time this has happened and I did insure when I mailed it,
Also I checked the serial number,I bought it originally from Apple and sold it brand new sealed,it shows it was activated on Jan 8th,this was two days before he went to post office to pick up and refused the package,so someone has that phone and has activated it,it is now registered under my apple id.
Before I refund him is there any way to trace who activated it? Afpgain it is an unlocked 64 GB iPhone 5.
Any help would be greatly appreciated as this is the first time this has happened and I did insure when I mailed it,
