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Old Jan 26, 2013, 05:23 PM   #1
Iamgort
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Dropped iPhone 5 glass is now cracked - repair cost from Apple Store?

I saw the headlines when the iPhone 5 first came out that the apple stores can swap out the cracked screens now instead of having to replace a phone. What's this cost?
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Old Jan 26, 2013, 05:27 PM   #2
adcx64
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They don't swap the glass in store, they do that when the phone is sent for refurbishing. If you have Apple Care Plus, its $49. If you don't, its $150-200.

Sorry to hear about your iPhone!
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Old Jan 26, 2013, 05:30 PM   #3
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I'm interested, too. I read that they would do the screen replacements in-store (for the iPhone 5), but Apple's website doesn't list a separate fee for just having the screen replaced, it just shows the usual $229 fee for getting the entire phone replaced.

http://support.apple.com/kb/index?pa...product=iphone
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Old Jan 26, 2013, 05:36 PM   #4
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The "Geniuses" aren't really that helpful anymore. They are very quick to just swap out a refurbished phone then to take the time and fix it. Maybe someone else on here will have more info.
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Old Jan 26, 2013, 05:39 PM   #5
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Quote:
Originally Posted by adcx64 View Post
The "Geniuses" aren't really that helpful anymore. They are very quick to just swap out a refurbished phone then to take the time and fix it. Maybe someone else on here will have more info.
From reading this article, looks like the design of the iPhone 4 (and 4s) made it difficult to change the screen, even for the Geniuses.

Looks like the iPhone 5 design made it easy again.

http://www.imore.com/apple-replace-b...displays-store
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