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Old Jan 28, 2013, 08:19 AM   #1
fasterthanfiber
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iPhone 5 - Black, several marks

Hi Guys,

I purchased a 16gb Black iPhone 5 from "EE" in the UK and had nothing but issues. Opened the first phone and there was a mark on the back below the Apple logo, second box had a mark on the chamfer near the volume buttons and the NEXT ONE had a mark in the gap between the black casing and top silver (looks like glue)

So I took the last one under the assumption it's glue and it's still not come out yet - why is Apple getting so bad at quality? or could it be people like EE recycling phones to other customers "less fussy"? does this even happen?

When you are paying for one of the most (if not, the) expensive phone on the market today - you should not have to expect marks on the phone.
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Old Jan 28, 2013, 08:22 AM   #2
MattMJB0188
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Does it even surprise this is still happening?
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Old Jan 28, 2013, 08:24 AM   #3
fasterthanfiber
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What gets me annoyed is if Android had half the design quality of iPhones I would buy one but there is nothing that really competes with the design and quality feel of Apple. Which is a shame as every day that passes I become less fond of Apple.
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Old Jan 28, 2013, 08:43 AM   #4
bandofbrothers
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What week number is your iPhone 5 !

I got mine direct from the meadowhall apple store in Nov 12 and is a week 39 no issues.

I honestly think you've been unlucky.

Apple have been known to swap out marked iPhones at the genius Barr.

Looking at the bigger picture it will accrue wear and tear. Using a bumper case etc is an alternative.
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Old Jan 28, 2013, 09:30 AM   #5
cruzmisl
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Why was the glue "mark" an issue?

It's just excess glue that you could get rid of with your fingernail.
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Old Jan 28, 2013, 09:31 AM   #6
El3ctronics
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Quote:
Originally Posted by fasterthanfiber View Post
What gets me annoyed is if Android had half the design quality of iPhones I would buy one but there is nothing that really competes with the design and quality feel of Apple. Which is a shame as every day that passes I become less fond of Apple.
HTC One X+?
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Old Jan 28, 2013, 09:49 AM   #7
Chuck-Norris
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pics or it didnt happen
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Old Jan 28, 2013, 11:11 AM   #8
Wicked1
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Quote:
Originally Posted by fasterthanfiber View Post
What gets me annoyed is if Android had half the design quality of iPhones I would buy one but there is nothing that really competes with the design and quality feel of Apple. Which is a shame as every day that passes I become less fond of Apple.
I think people are just expecting a lot of Apple now since they set the bar so high.

I for one never had an issue with my 3G, 3GS, 4, 4S, but with my 5, it has been replaced twice for WiFi and LTE issues, as well as marks all over the phone.

Still even with the issues, the screen is Super Superior to any phones out on the market, and that is why I keep the IP5
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Old Jan 28, 2013, 12:29 PM   #9
barkomatic
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Quote:
Originally Posted by fasterthanfiber View Post
Hi Guys,

I purchased a 16gb Black iPhone 5 from "EE" in the UK and had nothing but issues. Opened the first phone and there was a mark on the back below the Apple logo, second box had a mark on the chamfer near the volume buttons and the NEXT ONE had a mark in the gap between the black casing and top silver (looks like glue)

So I took the last one under the assumption it's glue and it's still not come out yet - why is Apple getting so bad at quality? or could it be people like EE recycling phones to other customers "less fussy"? does this even happen?

When you are paying for one of the most (if not, the) expensive phone on the market today - you should not have to expect marks on the phone.
If you saw them take the shrink wrap off a retail boxed iPhone then its not a refurb or a return. I noticed some blue material in between the glass and the edge on my white iPhone 5 and was able to simply remove it with my fingernail. I think it was excess adhesive of some kind. The strange thing is that it appeared only after about two weeks.
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