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Old Feb 26, 2010, 09:52 AM   #1
StefanCourteaux
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Apple store not working, please help me

Alright, i have been trying to buy a macbook all day now but the site is not working for me. Well not really all day, I tried 4 times or so, you know what I mean. Anyway. I do not have an account, so when i fill my virtual shopping cart and try to check out, it asks me to create a new account. After entering my e-mail adress, the site stops working. I have tried different browsers/computers/operating systems. I tried to attach a screenshot to show what I mean, I hope it works. Does anyone know why this happens? Do I have to use a school mail adress or what? Because that would be impractical... Ideas?
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Old Feb 26, 2010, 09:55 AM   #2
miles01110
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Clear cache, clear cookies, disable extensions. Get back to us if none of those work.

Which browsers? I just tried it and it works fine for me.
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Old Feb 26, 2010, 10:08 AM   #3
StefanCourteaux
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i tried linux+FF3 and 3.5 and win7 with chrome. I tried it without extensions after clearing cache etc and...no luck. Kinda sucks, I'm trying to spend money here!
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Old Feb 26, 2010, 10:19 AM   #4
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Try e.g. Safari or Chrome. Might be a bug in FireFox or something.
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Old Feb 26, 2010, 10:24 AM   #5
StefanCourteaux
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Ok, i'll pull out ye olde iBook and see if that works...
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Old Feb 26, 2010, 10:56 AM   #6
StefanCourteaux
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I went through the whole process again on my painfully slow ibook using safari and opera. The result is the same. It does not work. I will try again next week or so. Damn technology, never working like it should. Sometimes i feel like throwing out all this electronic trash and grow myself some vegetables...
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Old Jan 28, 2013, 12:40 PM   #7
Louli
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Apple store isn't working on my iPhone 4S.... Please help!!!
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Old Jan 28, 2013, 12:46 PM   #8
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Apple store isn't working on my iPhone 4S.... Please help!!!
Working here.
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Old Jan 28, 2013, 01:22 PM   #9
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Lucky you
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Old Jan 28, 2013, 03:23 PM   #10
wolfpuppies3
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Works fine on Chrome
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Old Jan 29, 2013, 09:47 PM   #11
xShane
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Quote:
Originally Posted by StefanCourteaux View Post
Alright, i have been trying to buy a macbook all day now but the site is not working for me. Well not really all day, I tried 4 times or so, you know what I mean. Anyway. I do not have an account, so when i fill my virtual shopping cart and try to check out, it asks me to create a new account. After entering my e-mail adress, the site stops working. I have tried different browsers/computers/operating systems. I tried to attach a screenshot to show what I mean, I hope it works. Does anyone know why this happens? Do I have to use a school mail adress or what? Because that would be impractical... Ideas?
Hey, try this:

1. Clear your cache and cookies.
2. Go to Apple ID.
3. Make a new Apple ID if you do not already have one. If you do, sign in.
4. Then go to the Apple Store.
5. Make sure you're already signed in.
6. Try purchasing one now that you're already signed in.

Hope this helps.
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Old Jan 30, 2013, 07:50 AM   #12
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Use Safari when browsing the apple store. I've noticed Firefox and Chrome will 'time-out' on purchases and/or fail to respond to clicks occassionally.
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