|Feb 4, 2013, 12:34 PM||#1|
New iMac - downloads not working
I was helping my dad set up his new 27" iMac this weekend, and we hit a problem. The software updates would start to download, and then have an error message. Also, other downloads intermittently would and wouldn't work. Those would download but not unzip, saying the file was corrupt. Then others would download with no problem.
I spent over an hour chatting with Apple support, and could not get this resolved. I ended up having to record my error with some software, which was then going to get sent to an engineer. So I'm hoping they figure it out. Otherwise, I guess it will need to be exchanged?
Just curious, anyone else experience this?
|Feb 5, 2013, 01:40 AM||#3|
Did you do any diagnostics/troubleshooting on the network connection?
Did you run any download tests with another computer?
Was the iMac connected with the RJ45 or was it connected WiFi?
iMac, iPad, iPhone, TimeCapsule x 2
|Thread Tools||Search this Thread|
|thread||Thread Starter||Forum||Replies||Last Post|
|Automatic downloads for app updates aren't working...||MoonageDaydream||iOS 7||4||Sep 24, 2013 11:02 AM|
|auto itunes music downloads not working||manhattanmania||iOS 7||0||Sep 22, 2013 09:17 AM|
|Itube Studio extensions not working for youtube downloads||pprior||Mac Applications and Mac App Store||8||Mar 30, 2013 09:34 AM|
|Beta 4 downloads not working, now working.||RichardMajor86||iOS 6||1||Aug 7, 2012 05:31 AM|
|Apple Working on Fix for Corrupted App Store Downloads [Update: Fixed]||MacRumors||MacRumors.com News Discussion||66||Jul 14, 2012 03:23 PM|
All times are GMT -5. The time now is 09:36 PM.