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Old Jan 26, 2013, 02:30 PM   #1
M-5
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Maglus stylus by Applydea

I read several reviews about numerous iPad styluses, and the consensus seemed to be that this one of the best, so I purchased it from their online store over a week ago, but I have yet to receive an email indicating when it will be shipped or when it will arrive.

My credit card has been charged, and I can see the transaction on my PayPal account, but I haven't heard a single word from them. I emailed them yesterday afternoon, and I'm still waiting for a response.

Has anyone else ordered this stylus recently and heard any news?
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Old Jan 26, 2013, 02:47 PM   #2
needscissors61
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I've order this product several months ago. The quality and appearance of the stylus is second to one, and it's something people ask me about...constantly. I can also attest to the long shipping times; it took the product almost 2 1/2 weeks to get to me, but you must remember that you are importing it.

You should have received an email with a tracking number to foreign courier service : http://www.deutschepost.de/dpag?xmlF...933&lang=de_en and eventually that same tracking number will be used to track the product on the USPS website when it arrives in the US.

As far as not receiving an email yet, I would recommend checking your junk/spam folders to see if it possibly ended up there.
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Old Jan 26, 2013, 05:01 PM   #3
Cptnodegard
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Email them at hello@applydea.com if you don't find anything. Andy and Noel are great guys, if something is indeed amiss, they'll fix it.
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Old Jan 27, 2013, 02:37 AM   #4
GerritV
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According to a few forum members in another topic, Applydea informed them about their current backlog (due to holiday season) and a belated delivery.

I do hope you'll get yours soon. In the meantime, be asured the Maglus will prove to be worth a little waiting ;-)
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Old Jan 27, 2013, 11:49 AM   #5
Luis2004
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I ordered this last Friday (a week ago) and was charged as well. I emailed them a few days ago. They emailed me on Thursday and said that they had experienced an unprecedented order spike and that they were out of stock in their U.S. depot, but that it would be shipped to me this coming Friday at the latest, since their US depot would be replenished by then.

Hope that helps.
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Old Jan 28, 2013, 10:02 PM   #6
M-5
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Quote:
Originally Posted by Luis2004 View Post
I ordered this last Friday (a week ago) and was charged as well. I emailed them a few days ago. They emailed me on Thursday and said that they had experienced an unprecedented order spike and that they were out of stock in their U.S. depot, but that it would be shipped to me this coming Friday at the latest, since their US depot would be replenished by then.

Hope that helps.
Thanks for the replies. I just received the email earlier today, and they basically said the same thing--that it would be dispatched by this Friday the latest.
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Old Jan 28, 2013, 11:59 PM   #7
GerritV
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Good for you! If possible, please let us know your thoughts on the Maglus.
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Old Jan 29, 2013, 05:19 PM   #8
joekim1026
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i had this stylus but gave it up for a stylus/pen combo. this is the best stylus that one can get! that is a fact!
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Old Feb 3, 2013, 10:23 PM   #9
Saxify2013
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Angry Maglus -Non-existent Customer Service

My problem with Maglus & customer support: there is NO customer support, and they are NOT good to deal with. Buy a different product -they DO NOT guarantee their product, and they do NOT stand behind it.

Hello, I purchased my stylus last fall. It is great, except that the rubber grips on the sides are now sliding around, and the edges have become sticky. I would like to have the problem fixed.
This message was sent to xxxx in reference to Case #: 1089.

*****
Their response:

KW
Subject: Problems with Stylus grip
FEB 03, 2013 | 10:12PM UTC
Ross Burke replied:
Hi there.
If you send the stylus to us here in Ireland we can repair it and send it back to you. However, considering the time and shipping costs involved, I suggest that you use superglue to fix the problem at far less effort and expense.
Kind regards,
Ross
JAN 31, 2013 | 03:10PM

*****
I tried your suggestion. Superglue needs two surfaces in total contact. Your system has the rubber grip larger than the indented area, and obviously relied on the glue to fill the void. Superglue does not work that way.

This, to me, reflects poorly on your product. I paid a lot of money for what is quickly proving to be a substandard product. It should certainly last more than 6 months.

Your excuse that it is too costly to return and repair is unacceptable. Your product has not held up. Replacement, if not repair, at your expense, would be the accepted and proper response.

I am not impressed, and will make my views known.

K
3Feb2013
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Old Feb 5, 2013, 12:30 AM   #10
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It took almost three weeks from when I placed my order, but I finally received my Maglus today in the mail. I have only been able to use it for a little while, but I'm liking it so far. As others have mentioned, the shape of it is a little odd, but it works. I like the weight of the pen and the length.

It seems much nicer than the Nataal stylus I used previously (which I lost). It's heavier and the tip is firmer which I like. It also doesn't appear to have as much friction on the screen as the Nataal which is good. It was however almost 4 times more expensive :/

I'll try using it for a longer period of time and see if my opinions on it change.
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Old Feb 5, 2013, 11:34 AM   #11
Marcellus
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$40.00 + ???

I almost ordered this stylus, but with the currency exchange rate, it would have cost over $40, and well, I just cannot see spending that kind of money on a stylus. For those of you who purchased one, do you truly think that it is worth that kind of money? Or should I save my $$ and look elsewhere? I use a stylus for basic stuff like turning pages and typing emails, not for drawing or writing. Thank you for your help.
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Old Feb 5, 2013, 12:15 PM   #12
GerritV
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Quote:
Originally Posted by Marcellus View Post
I almost ordered this stylus, but with the currency exchange rate, it would have cost over $40, and well, I just cannot see spending that kind of money on a stylus. For those of you who purchased one, do you truly think that it is worth that kind of money? Or should I save my $$ and look elsewhere? I use a stylus for basic stuff like turning pages and typing emails, not for drawing or writing. Thank you for your help.
For the basic stuff you're naming, I use my index finger(s).
Nevertheless, my wife is using my Arctic Architect stylus that is too sticky to draw, but rather good for the basic operations.
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Old Feb 5, 2013, 04:18 PM   #13
Luis2004
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Quote:
Originally Posted by M-5 View Post
It took almost three weeks from when I placed my order, but I finally received my Maglus today in the mail. I have only been able to use it for a little while, but I'm liking it so far. As others have mentioned, the shape of it is a little odd, but it works. I like the weight of the pen and the length.

It seems much nicer than the Nataal stylus I used previously (which I lost). It's heavier and the tip is firmer which I like. It also doesn't appear to have as much friction on the screen as the Nataal which is good. It was however almost 4 times more expensive :/

I'll try using it for a longer period of time and see if my opinions on it change.
I just received mine today as well. I'm very impressed...the weight is perfect, and the handwriting is more responsive and accurate than the Bamboo and Boxwave mesh stylus.

It was pricey, but I think it will be worth it, especially considering they threw in the extra tip.

The cloth, though, sucks for cleaning the screen, it just pushes the oils around, lol.
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Old Feb 6, 2013, 07:34 AM   #14
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Quote:
Originally Posted by Luis2004 View Post
I just received mine today as well. I'm very impressed...the weight is perfect, and the handwriting is more responsive and accurate than the Bamboo and Boxwave mesh stylus.

It was pricey, but I think it will be worth it, especially considering they threw in the extra tip.

The cloth, though, sucks for cleaning the screen, it just pushes the oils around, lol.
Couldn't agree more with everything you posted.

Got mine yesterday as well and simply can't stop using it. Love how the tip is a bit more rigid than your standard tip so writing is such a pleasure.
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