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Old Feb 7, 2013, 01:55 PM   #1
JazzyK
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Please Help! All my files have disappeared!

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Old Feb 7, 2013, 01:57 PM   #2
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Did you ever get to doing a Time Machine back up before this happened?
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Old Feb 7, 2013, 02:03 PM   #3
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No unfortunately not I discovered the wonderfulness of timemachine after it all went wrong
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Old Feb 7, 2013, 02:04 PM   #4
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No unfortunately not I discovered the wonderfulness of timemachine after it all went wrong
Can you remember specific times for the events? What time did you start viewing the movie? Where did you view it? Around what time did you reboot the Mac?
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Old Feb 7, 2013, 02:07 PM   #5
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Yes used VLC to view it the sound wasn't working via the HDMi cable to the TV so I restarted the Mac at about 17.35 and everything had gone
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Old Feb 7, 2013, 02:08 PM   #6
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Originally Posted by JazzyK View Post
On my console messages everything that was deleted is listed at 17.39 when I restarted the mac there is lots of other stuff on there I don't understand but it may help to you wonderful experts out there
The console log you posted seems like normal start-up-related stuff to me. It might help if you posted the portion just before this. Hard to understand how all your files just vanished.
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Old Feb 7, 2013, 02:10 PM   #7
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Yes used VLC to view it the sound wasn't working via the HDMi cable to the TV so I restarted the Mac at about 17.35 and everything had gone
Where was the movie from? A download or iTunes movie?
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Old Feb 7, 2013, 02:24 PM   #8
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Old Feb 7, 2013, 02:42 PM   #9
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The console log is too long as it lists all the files deleted - thanks for your help Will try and post some of it so you can see an example this is where it starts -
This seems very strange. Like someone snuck a malicious script onto your system and added a login hook to have it run at login. The bad news is that your files may be deleted (though perhaps still recoverable with the right tools).

Please open Terminal (in Utilities) and paste in the following:

Code:
defaults read /Library/Preferences/com.apple.loginwindow
Press return and post the output. It may help determine why the loginwindow process did whatever it did.
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Old Feb 7, 2013, 02:56 PM   #10
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Old Feb 7, 2013, 02:59 PM   #11
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Do you have more than one user on your Mac ?
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Old Feb 7, 2013, 03:08 PM   #12
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No just me,

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Originally Posted by jav6454 View Post
Where was the movie from? A download or iTunes movie?
Sorry missed your question it was downloaded
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Old Feb 7, 2013, 03:10 PM   #13
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Here's what it says
-2:~ kirstyroban$ defaults read /Library/Preferences/com.apple.loginwindow
{
MCXLaunchAfterUserLogin = 1;
MCXLaunchOnUserLogout = {
s08134 = 1;
};
OptimizerLastRunForBuild = 21644448;
OptimizerLastRunForSystem = 168167424;
RetriesUntilHint = 3;
SHOWFULLNAME = 1;
autoLoginUser = kirstyroban;
lastUser = loggedIn;
lastUserName = kirstyroban;
Is your Mac a company or school-owned machine that is administered/maintained by IT personnel? I ask because of the MCX that I see above.
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Old Feb 7, 2013, 03:14 PM   #14
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yes it was originally my schools, it's now my personal one though
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Old Feb 7, 2013, 03:19 PM   #15
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No just me,

----------



Sorry missed your question it was downloaded
Then you might've picked up something on the way down. Also, since your Mac is school issue, I have a strong idea.

Your school might be regularly checking that their computers are not used for illicit activities. Downloading a movie might qualify under their policy as illicit. Hence, the IT guy from the school nuked your Mac. The only hole to this theory is that the mac you have now, you claim as yours. Did you eventually buy it?
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Old Feb 7, 2013, 03:24 PM   #16
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As far as I know they are not overseeing it anymore as it's now owned by me and I have free range over what I do, I'm logging on via my home network etc. I also know the IT guys well and they wouldn't nuke me
when I googled it quite a few people seem to have had the problem but no one seems to be offering a solution I can find on google
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Old Feb 7, 2013, 03:26 PM   #17
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As I see it right now, your files are gone. However you can still recover them via a file recovery program. Assuming your Mac hasn't written over where those files were.
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Old Feb 7, 2013, 03:27 PM   #18
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can you suggest a good one please?
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Old Feb 7, 2013, 03:35 PM   #19
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can you suggest a good one please?
To be honest, I've never used one, so I wouldn't be the right person to ask. I am simply here because perhaps there was something that could be done, but since you are reporting that this issue has happened to others and no solution is found, then, not much I can do now.
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Old Feb 7, 2013, 03:37 PM   #20
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Thanks for trying
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Old Feb 7, 2013, 04:05 PM   #21
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To see if anything is left in your home folder can you do this please.
Please open Terminal (in Utilities) and paste in the following:

Code:
du -chd 1 /Users/kirstyroban
Press return and post the output.
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Old Feb 7, 2013, 04:28 PM   #22
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Old Feb 7, 2013, 04:42 PM   #23
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26M /Users/kirstyroban/.Trash
What's in your trash? Anything important?
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Old Feb 7, 2013, 04:46 PM   #24
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How big is your hard drive and how much of it had stuff on it ?
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Old Feb 7, 2013, 04:48 PM   #25
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mac-recovery-free 21-54-32-686.zip
mac-recovery-free.zip
Don't know what these are don't remember ever using these but the dates Jan 2011 13.08mb each
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