Wow :( - iTunes 11.0.1 does not track Play Count while Visualizer is playing?

[jesseluke]

WOW - iTunes 11.0.1 does not track Play Count while Visualizer is playing?

UPDATE: - actually, iTunes does not track play counts when working in any other app also. I noticed this while writing this post - all the songs that played while I was posting this do not show a play count.

DOUBLE LAME !!!!

[simsaladimbamba]

Report it as bug via apple.com/feedback.

[jesseluke]

Originally Posted by simsaladimbamba

Report it as bug via apple.com/feedback.

I'd love to, But that brings me to a place where I need to actually speak with a representative. And frankly, all me customer support calls over the past year have deteriorated in quality and helpfulness. I lost my companies entire 2012 budget when the person said, "quit the numbers program" I insisted that would lose all the data, but he insisted, and guess what - it was gone forever, unable to be found or dupicated again. because they follow a script and do not listen to the actual problem.

Everytime I call anymore, they ask me to restart, reinstall, or some other process that takes hours to do, and means I need to start over again with everything. When I call back another day about the same problem, they start the process again. We never get to the actual reason I'm calling because they have to follow a script that can not handle a bug in the program.

So, in this case, where I have found, yet again, an obvious bug, they will insist that I reinstall iTunes, which will NOT solve the problem I'm calling about, but it will lose all my playlists and other information.

I'd love to hear your thoughts.

[simsaladimbamba]

What I meant was this, it is highly non-personal.

But you could go one step further.

[jesseluke]

Originally Posted by simsaladimbamba

What I meant was this, it is highly non-personal.

But you could go one step further.

YES - finally - I now have found 26 issues with the new Apple Apps under iOS & OS.

I can not believe they have the gaul to actually release this crap.

----------

Originally Posted by simsaladimbamba

What I meant was this, it is highly non-personal.

But you could go one step further.

your one step further link is for developers. I am not a developer.

[LPZ]

Originally Posted by jesseluke

I can not believe they have the gaul to actually release this crap.

It's "gall."

[jesseluke]

Originally Posted by LPZ

It's "gall."

LOL - thanks!

[dirt farmer]

Originally Posted by jesseluke

WOW - iTunes 11.0.1 does not track Play Count while Visualizer is playing?

UPDATE: - actually, iTunes does not track play counts when working in any other app also. I noticed this while writing this post - all the songs that played while I was posting this do not show a play count.

DOUBLE LAME !!!!

Hmmm... works for me. Be sure to let them know that when you file your report

[LPZ]

Originally Posted by dirt farmer

Hmmm... works for me.

Works for me too, assuming I understood the reported problem. I played a song while running the iTunes Visualizer (in full screen). The song's play count was increased by 1.

iTunes 11.0.1 running under OS X 10.7.5.